/* =====================================================================
   ATENDIMENTO MAIS — Mais Ambiental
   Visual escuro premium (mesma linha do sistema Pau Brasil)
   ===================================================================== */

:root {
  --bg: #060b13;
  --bg2: #0a111c;
  --card: #0e1725;
  --card2: #121d2f;
  --card3: #172539;
  --linha: #1b283c;
  --linha2: #26374f;

  --txt: #eaf1ff;
  --txt2: #8ea3c6;
  --txt3: #5f7599;

  --verde: #16a34a;
  --verde-esc: #0f7a37;
  --verde-claro: #22c55e;
  --neon: #34d399;
  --menta: #86efac;
  --amarelo: #f5c542;
  --amarelo-esc: #d99e00;
  --erro: #ef4455;
  --erro-claro: #f87171;

  --r: 12px;
  --r-lg: 18px;
  --r-xl: 24px;
  --sombra-lg: 0 30px 80px rgba(0, 0, 0, .55);
  --brilho-verde: 0 12px 34px rgba(22, 163, 74, .35);

  --sidebar-w: 256px;
  --topbar-h: 72px;
  --fonte: "Segoe UI", system-ui, -apple-system, "Helvetica Neue", Arial, sans-serif;
}

* { box-sizing: border-box; margin: 0; padding: 0; }
html, body { height: 100%; }
body {
  font-family: var(--fonte);
  font-size: 14px;
  color: var(--txt);
  background:
    radial-gradient(1200px 600px at 8% -8%, rgba(22, 48, 90, .18), transparent),
    radial-gradient(1000px 500px at 108% 6%, rgba(22, 163, 74, .11), transparent) fixed,
    var(--bg);
  -webkit-font-smoothing: antialiased;
  overflow-x: hidden;
}
a { color: var(--neon); text-decoration: none; }
a:hover { color: var(--menta); }
button, input, textarea, select { font-family: inherit; font-size: inherit; color: inherit; }
button { cursor: pointer; }
svg { display: block; flex: none; }
.cinza { color: var(--txt2); }
.oculto { display: none !important; }

::-webkit-scrollbar { width: 10px; height: 10px; }
::-webkit-scrollbar-track { background: transparent; }
::-webkit-scrollbar-thumb { background: var(--linha2); border-radius: 8px; border: 2px solid var(--bg); }
::-webkit-scrollbar-thumb:hover { background: var(--verde); }

@keyframes lgFade { from { opacity: 0; } to { opacity: 1; } }
@keyframes lgSlide { from { opacity: 0; transform: translateY(24px); } to { opacity: 1; transform: none; } }
@keyframes lgFloat {
  0%, 100% { transform: translate(0, 0) scale(1); }
  33% { transform: translate(40px, 20px) scale(1.08); }
  66% { transform: translate(-20px, 40px) scale(.95); }
}
@keyframes lgRise {
  0% { transform: translateY(0) translateX(0); opacity: 0; }
  10% { opacity: 1; }
  90% { opacity: 1; }
  100% { transform: translateY(-100vh) translateX(30px); opacity: 0; }
}
@keyframes lgShine { 0%, 100% { left: -120%; } 50% { left: 150%; } }
@keyframes pulso { 0%, 100% { opacity: 1; transform: scale(1); } 50% { opacity: .45; transform: scale(.75); } }
@keyframes girar { to { transform: rotate(360deg); } }
@keyframes entrarMsg { from { opacity: 0; transform: translateY(8px) scale(.98); } to { opacity: 1; transform: none; } }
@keyframes flutuar { 0%, 100% { transform: translateY(0); } 50% { transform: translateY(-10px); } }

/* ---------------------------------------------------------------------
   Botões e campos base
   --------------------------------------------------------------------- */
.btn {
  display: inline-flex; align-items: center; justify-content: center; gap: 8px;
  border: 1px solid transparent; border-radius: var(--r);
  padding: 10px 16px; font-weight: 700; font-size: 13.5px;
  transition: transform .18s cubic-bezier(.2, 1, .3, 1), box-shadow .2s, filter .15s, background .15s, border-color .15s, color .15s;
  white-space: nowrap; user-select: none;
}
.btn svg { width: 17px; height: 17px; }
.btn:active { transform: translateY(0) scale(.98); }
.btn:disabled { opacity: .6; cursor: wait; transform: none !important; }
.btn-primario {
  background: linear-gradient(135deg, var(--verde), var(--verde-esc));
  color: #fff; box-shadow: 0 6px 18px rgba(22, 163, 74, .33);
}
.btn-primario:hover { transform: translateY(-2px); box-shadow: var(--brilho-verde); filter: brightness(1.08); color: #fff; }
.btn-secundario { background: var(--card2); border-color: var(--linha2); color: var(--txt); }
.btn-secundario:hover { border-color: var(--neon); color: var(--neon); }
.btn-perigo { background: rgba(239, 68, 85, .12); border-color: rgba(239, 68, 85, .35); color: #ff8a94; }
.btn-perigo:hover { background: var(--erro); color: #fff; box-shadow: 0 10px 26px rgba(239, 68, 85, .35); }
.btn-amarelo {
  background: linear-gradient(160deg, var(--amarelo), var(--amarelo-esc));
  color: #3a2c00; box-shadow: 0 6px 18px rgba(245, 197, 66, .25);
}
.btn-amarelo:hover { transform: translateY(-2px); filter: brightness(1.06); }
.btn-icone {
  width: 40px; height: 40px; padding: 0; border-radius: 11px;
  background: var(--card2); border: 1px solid var(--linha2); color: var(--txt2);
  display: inline-grid; place-items: center; transition: .15s;
}
.btn-icone svg { width: 19px; height: 19px; }
.btn-icone:hover { color: var(--neon); border-color: var(--neon); }

.campo { display: flex; flex-direction: column; gap: 7px; }
.campo label { font-size: 11.5px; font-weight: 700; color: var(--txt2); letter-spacing: .5px; text-transform: uppercase; }
.campo label .opcional { text-transform: none; letter-spacing: 0; color: var(--txt3); font-weight: 600; }
.campo input, .campo textarea, .campo select {
  width: 100%;
  background: rgba(6, 11, 19, .6); border: 1.5px solid var(--linha2);
  border-radius: var(--r); padding: 11px 13px; color: var(--txt); outline: none;
  transition: border-color .15s, box-shadow .15s, background .15s; font-size: 14px;
}
.campo textarea { resize: vertical; min-height: 90px; line-height: 1.45; }
.campo input:focus, .campo textarea:focus, .campo select:focus {
  border-color: var(--neon); box-shadow: 0 0 0 4px rgba(22, 163, 74, .16); background: rgba(6, 11, 19, .85);
}
.campo input::placeholder, .campo textarea::placeholder { color: var(--txt3); }
.campo select option { background: var(--card); }

.alerta { padding: 12px 14px; border-radius: var(--r); font-size: 13.5px; font-weight: 600; line-height: 1.45; }
.alerta-erro { background: rgba(239, 68, 85, .1); color: #ff9aa3; border: 1px solid rgba(239, 68, 85, .3); }
.alerta-sucesso { background: rgba(34, 197, 94, .1); color: var(--menta); border: 1px solid rgba(34, 197, 94, .3); }

/* =====================================================================
   TELA DE LOGIN / SOLICITAR ACESSO
   ===================================================================== */
.auth {
  position: fixed; inset: 0; display: flex; overflow: hidden; animation: lgFade .5s ease;
  background: radial-gradient(ellipse 90% 80% at 22% 40%, #0d3d24 0%, #0a1f18 35%, #060b14 70%), #05080f;
}
.auth::before, .auth::after { content: ""; position: absolute; border-radius: 50%; filter: blur(90px); pointer-events: none; z-index: 0; }
.auth::before {
  width: 800px; height: 800px; top: -200px; left: -150px;
  background: radial-gradient(circle, rgba(22, 163, 74, .2), transparent 62%);
  animation: lgFloat 16s ease-in-out infinite;
}
.auth::after {
  width: 650px; height: 650px; bottom: -180px; left: 30%;
  background: radial-gradient(circle, rgba(251, 191, 36, .09), transparent 62%);
  animation: lgFloat 19s ease-in-out infinite reverse;
}
.auth-grade {
  position: absolute; inset: 0; z-index: 1; pointer-events: none; opacity: .5;
  background-image: radial-gradient(circle at 1px 1px, rgba(255, 255, 255, .05) 1px, transparent 0);
  background-size: 30px 30px;
}
.auth-split { position: relative; z-index: 2; display: flex; width: 100%; height: 100%; overflow-y: auto; }

.auth-hero { flex: 1; position: relative; display: flex; align-items: center; justify-content: flex-end; padding-right: 20px; }
.lh-glow { position: absolute; border-radius: 50%; filter: blur(70px); pointer-events: none; }
.lh-glow1 { width: 440px; height: 440px; top: -100px; left: -100px; opacity: .4; background: radial-gradient(circle, #fbbf24aa, #f59e0b44); animation: lgFloat 9s ease-in-out infinite; }
.lh-glow2 { width: 400px; height: 400px; bottom: -120px; right: -90px; opacity: .45; background: radial-gradient(circle, #34d399cc, #059669); animation: lgFloat 11s ease-in-out infinite reverse; }
.lh-glow3 { width: 300px; height: 300px; top: 40%; left: 55%; opacity: .3; background: radial-gradient(circle, #f97316aa, transparent 70%); animation: lgFloat 14s ease-in-out infinite; }
.lh-particulas { position: absolute; inset: 0; overflow: hidden; pointer-events: none; z-index: 1; }
.lh-particulas span { position: absolute; bottom: -10px; width: 6px; height: 6px; border-radius: 50%; background: rgba(255, 255, 255, .5); animation: lgRise linear infinite; }
.lh-particulas span:nth-child(1) { left: 10%; animation-duration: 9s; background: rgba(251, 191, 36, .6); }
.lh-particulas span:nth-child(2) { left: 25%; animation-duration: 12s; animation-delay: 1.5s; width: 4px; height: 4px; }
.lh-particulas span:nth-child(3) { left: 40%; animation-duration: 8s; animation-delay: 3s; background: rgba(52, 211, 153, .7); }
.lh-particulas span:nth-child(4) { left: 55%; animation-duration: 14s; animation-delay: .5s; width: 8px; height: 8px; background: rgba(251, 191, 36, .5); }
.lh-particulas span:nth-child(5) { left: 70%; animation-duration: 10s; animation-delay: 2s; }
.lh-particulas span:nth-child(6) { left: 82%; animation-duration: 11s; animation-delay: 4s; background: rgba(249, 115, 22, .5); }
.lh-particulas span:nth-child(7) { left: 90%; animation-duration: 13s; animation-delay: 1s; width: 5px; height: 5px; }
.lh-particulas span:nth-child(8) { left: 33%; animation-duration: 15s; animation-delay: 3.5s; width: 3px; height: 3px; background: rgba(251, 191, 36, .7); }

.lh-conteudo { position: relative; z-index: 2; max-width: 580px; padding: 56px 50px; animation: lgSlide .7s cubic-bezier(.2, 1, .3, 1); }
.marca { display: flex; align-items: center; gap: 14px; }
.marca-logo { width: 62px; height: 62px; filter: drop-shadow(0 8px 20px rgba(22, 163, 74, .45)); animation: flutuar 6s ease-in-out infinite; }
.marca-nome { font-size: 25px; font-weight: 800; letter-spacing: .5px; line-height: 1; color: #fff; }
.marca-nome b { color: var(--neon); font-weight: 800; }
.marca-sub { font-size: 13.5px; color: var(--menta); font-weight: 600; margin-top: 5px; letter-spacing: .3px; }
.lh-conteudo .marca { margin-bottom: 40px; }
.lh-titulo { font-size: clamp(40px, 4.6vw, 62px); font-weight: 800; line-height: 1.03; letter-spacing: -1.8px; margin-bottom: 24px; color: #fff; text-shadow: 0 4px 24px rgba(0, 0, 0, .35); }
.lh-titulo em { font-style: normal; background: linear-gradient(120deg, var(--neon), var(--amarelo)); -webkit-background-clip: text; background-clip: text; -webkit-text-fill-color: transparent; }
.lh-desc { font-size: clamp(16px, 1.4vw, 19px); line-height: 1.55; color: #d9f7e6; margin-bottom: 42px; }
.lh-recursos { display: flex; flex-direction: column; gap: 16px; }
.lh-recurso {
  display: flex; align-items: center; gap: 17px; padding: 10px 14px; margin: -10px -14px;
  border-radius: 16px; border: 1px solid transparent; transition: .28s cubic-bezier(.2, 1, .3, 1);
}
.lh-recurso:hover { background: rgba(255, 255, 255, .07); border-color: rgba(255, 255, 255, .12); transform: translateX(8px); }
.lh-recurso-ic {
  width: 54px; height: 54px; border-radius: 15px; display: grid; place-items: center; flex: none;
  background: rgba(255, 255, 255, .12); border: 1px solid rgba(255, 255, 255, .2);
  backdrop-filter: blur(6px); transition: .28s cubic-bezier(.2, 1, .3, 1);
}
.lh-recurso-ic svg { width: 25px; height: 25px; color: #fff; }
.lh-recurso:hover .lh-recurso-ic { background: linear-gradient(135deg, var(--neon), var(--verde)); border-color: #6ee7b7; box-shadow: 0 8px 24px rgba(22, 163, 74, .4); transform: scale(1.08) rotate(-4deg); }
.lh-recurso-t { font-size: 17.5px; font-weight: 700; color: #fff; transition: .28s; }
.lh-recurso:hover .lh-recurso-t { color: #6ee7b7; }
.lh-recurso-d { font-size: 14.5px; color: #c7f5d9; margin-top: 2px; }
.lh-rodape { position: absolute; bottom: 30px; left: 50px; font-size: 12.5px; color: #a7f3d0; z-index: 2; opacity: .85; }

.auth-form-area { flex: 1; display: flex; align-items: center; justify-content: center; padding: 40px; }
.auth-form { position: relative; width: 100%; max-width: 470px; animation: lgSlide .6s cubic-bezier(.2, 1, .3, 1); }
.auth-form .marca { display: none; margin-bottom: 34px; }
.lf-titulo {
  font-size: clamp(38px, 4.2vw, 54px); font-weight: 800; letter-spacing: -1.6px; line-height: 1.02; margin-bottom: 14px;
  background: linear-gradient(120deg, #fff 25%, var(--menta)); -webkit-background-clip: text; background-clip: text; -webkit-text-fill-color: transparent;
}
.lf-sub { font-size: 17px; color: #9fb0cc; margin-bottom: 36px; line-height: 1.5; }
.lf-campo { margin-bottom: 20px; }
.lf-campo label { display: block; font-size: 14px; font-weight: 700; color: #d0dbec; margin-bottom: 9px; }
.lf-input {
  display: flex; align-items: center; gap: 13px; padding: 0 17px;
  background: rgba(8, 13, 23, .55); border: 1.5px solid #1e2c42; border-radius: 15px;
  backdrop-filter: blur(8px); transition: .25s;
}
.lf-input:focus-within { border-color: var(--neon); background: rgba(8, 13, 23, .78); box-shadow: 0 0 0 4px rgba(22, 163, 74, .15), 0 12px 38px rgba(22, 163, 74, .1); }
.lf-input > svg { width: 21px; height: 21px; color: #5b6b86; transition: .2s; }
.lf-input:focus-within > svg { color: var(--neon); }
.lf-input input { flex: 1; min-width: 0; background: none; border: none; outline: none; color: #fff; font-size: 16px; padding: 16px 0; }
.lf-input input::placeholder { color: #4b5a75; }
.lf-input input::-ms-reveal, .lf-input input::-ms-clear { display: none; }
.lf-input input:-webkit-autofill { -webkit-text-fill-color: #fff; -webkit-box-shadow: 0 0 0 40px #0b1320 inset; caret-color: #fff; }
.lf-olho { background: none; border: none; color: #5b6b86; padding: 4px; display: grid; place-items: center; transition: .15s; }
.lf-olho svg { width: 21px; height: 21px; }
.lf-olho:hover { color: var(--neon); }
.lf-alerta { margin-bottom: 18px; }
.lf-linha { display: flex; align-items: center; justify-content: space-between; gap: 12px; margin: 2px 0 20px; flex-wrap: wrap; }
.lf-manter { display: flex; align-items: center; gap: 10px; cursor: pointer; user-select: none; }
.lf-manter input { position: absolute; opacity: 0; width: 0; height: 0; }
.lf-manter-box { width: 20px; height: 20px; border-radius: 6px; flex: none; border: 1.5px solid #33465f; background: rgba(8, 13, 23, .5); display: grid; place-items: center; transition: .18s; }
.lf-manter-box::after { content: ""; width: 10px; height: 10px; border-radius: 3px; background: linear-gradient(135deg, var(--neon), var(--verde)); transform: scale(0); transition: .18s; }
.lf-manter input:checked + .lf-manter-box { border-color: var(--neon); box-shadow: 0 0 0 3px rgba(22, 163, 74, .15); }
.lf-manter input:checked + .lf-manter-box::after { transform: scale(1); }
.lf-manter input:focus-visible + .lf-manter-box { outline: 2px solid var(--neon); outline-offset: 2px; }
.lf-manter-txt { font-size: 13.5px; color: #9fb0cc; }
.lf-manter:hover .lf-manter-txt { color: #d0dbec; }
.lf-btn {
  position: relative; width: 100%; overflow: hidden; display: flex; align-items: center; justify-content: center; gap: 11px;
  background: linear-gradient(135deg, var(--verde), var(--verde-esc)); color: #fff; border: none; border-radius: 15px;
  padding: 18px; font-size: 17px; font-weight: 800; transition: .25s; box-shadow: 0 12px 34px rgba(22, 163, 74, .33); margin-top: 4px;
}
.lf-btn::before {
  content: ""; position: absolute; top: 0; left: -120%; width: 60%; height: 100%; transform: skewX(-20deg);
  background: linear-gradient(90deg, transparent, rgba(255, 255, 255, .35), transparent); animation: lgShine 3.5s ease-in-out infinite;
}
.lf-btn span, .lf-btn svg { position: relative; z-index: 1; }
.lf-btn svg { width: 21px; height: 21px; transition: .2s; }
.lf-btn:hover { transform: translateY(-2px); box-shadow: 0 18px 44px rgba(22, 163, 74, .5); filter: brightness(1.1); }
.lf-btn:hover svg { transform: translateX(5px); }
.lf-btn:disabled { opacity: .75; cursor: wait; }
.lf-link { text-align: center; margin-top: 24px; font-size: 14.5px; color: #9fb0cc; }
.lf-link a { font-weight: 700; }
.lf-nota { text-align: center; font-size: 13px; color: #5b6b86; margin-top: 18px; }
.lf-dupla { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 1fr); gap: 14px; }

@media (max-width: 960px) {
  .auth-hero { display: none; }
  .auth-form-area { padding: 32px 20px; }
  .auth-form { margin: auto 0; padding: 12px 0 32px; }
  .auth-form .marca { display: flex; }
}
@media (max-width: 520px) {
  .auth-form-area { align-items: flex-start; }
  .lf-sub { margin-bottom: 28px; font-size: 15.5px; }
  .lf-dupla { grid-template-columns: 1fr; gap: 0; }
  .lf-btn { padding: 16px; font-size: 16px; }
  .marca-logo { width: 50px; height: 50px; }
  .marca-nome { font-size: 21px; }
}

/* =====================================================================
   APP SHELL (menu lateral + barra superior)
   ===================================================================== */
.shell { display: flex; height: 100vh; height: 100dvh; overflow: hidden; }
.sidebar {
  width: var(--sidebar-w); flex: none; height: 100%; z-index: 60;
  display: flex; flex-direction: column;
  background: linear-gradient(180deg, #0c1624, #070c14 65%);
  border-right: 1px solid var(--linha);
}
.side-marca { height: var(--topbar-h); display: flex; align-items: center; gap: 12px; padding: 0 18px; position: relative; flex: none; color: inherit; }
.side-marca:hover { color: inherit; }
.side-marca::after { content: ""; position: absolute; left: 18px; right: 18px; bottom: 0; height: 1px; background: linear-gradient(90deg, transparent, rgba(34, 197, 94, .35), transparent); }
.side-marca img { width: 42px; height: 42px; filter: drop-shadow(0 3px 10px rgba(22, 163, 74, .45)); transition: transform .3s cubic-bezier(.2, 1, .3, 1); }
.side-marca:hover img { transform: scale(1.08) rotate(-6deg); }
.sm-nome { white-space: nowrap; font-size: 14px; font-weight: 800; letter-spacing: .4px; color: #fff; line-height: 1.1; }
.sm-nome b { color: var(--neon); }
.sm-sub { font-size: 10.5px; color: var(--txt3); letter-spacing: .6px; margin-top: 3px; text-transform: uppercase; font-weight: 700; }

.side-nav { flex: 1; overflow-y: auto; padding: 18px 12px; display: flex; flex-direction: column; gap: 4px; }
.side-label { font-size: 10px; font-weight: 800; color: var(--txt3); letter-spacing: 1.8px; text-transform: uppercase; padding: 4px 12px 10px; }
.side-label + .side-label, .nav-item + .side-label { margin-top: 14px; }
.nav-item {
  position: relative; display: flex; align-items: center; gap: 12px; padding: 11px 12px; border-radius: 13px;
  color: var(--txt2); font-size: 14px; font-weight: 600; transition: .16s; border: 1px solid transparent;
}
.nav-item svg { width: 20px; height: 20px; }
.nav-item:hover { background: var(--card2); color: var(--txt); }
.nav-item.ativo {
  color: #fff; background: linear-gradient(135deg, rgba(22, 163, 74, .22), rgba(22, 163, 74, .06));
  border-color: rgba(34, 197, 94, .25); box-shadow: inset 3px 0 0 var(--neon);
}
.nav-item.ativo svg { color: var(--neon); }
.nav-badge {
  margin-left: auto; min-width: 22px; height: 22px; padding: 0 7px; border-radius: 11px; display: inline-grid; place-items: center;
  font-size: 11px; font-weight: 800; color: #3a2c00; background: linear-gradient(160deg, var(--amarelo), var(--amarelo-esc));
  box-shadow: 0 3px 10px rgba(245, 197, 66, .3);
}
.nav-badge:empty { display: none; }
.nav-item .ponto-status { margin-left: auto; }

.side-rodape { padding: 14px 14px 18px; border-top: 1px solid var(--linha); display: flex; flex-direction: column; gap: 12px; flex: none; }
.side-status { display: flex; align-items: center; gap: 9px; font-size: 12px; font-weight: 600; color: var(--txt2); padding: 0 4px; }
.ponto-status { width: 9px; height: 9px; border-radius: 50%; background: var(--txt3); flex: none; }
.ponto-status.st-ok { background: var(--verde-claro); box-shadow: 0 0 10px var(--verde-claro); animation: pulso 2.2s ease-in-out infinite; }
.ponto-status.st-alerta { background: var(--amarelo); box-shadow: 0 0 10px var(--amarelo); animation: pulso 1.4s ease-in-out infinite; }
.ponto-status.st-erro { background: var(--erro); box-shadow: 0 0 10px var(--erro); }
.perfil { display: flex; align-items: center; gap: 11px; padding: 10px; border-radius: 14px; background: var(--card); border: 1px solid var(--linha); }
.perfil-info { min-width: 0; flex: 1; }
.perfil-nome { font-size: 13px; font-weight: 800; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.perfil-papel { font-size: 10.5px; font-weight: 700; color: var(--neon); letter-spacing: .5px; text-transform: uppercase; margin-top: 2px; }
.perfil .btn-icone { width: 36px; height: 36px; }
.perfil .btn-icone:hover { color: var(--erro-claro); border-color: var(--erro); }
.side-versao { font-size: 10px; color: var(--txt3); text-align: center; letter-spacing: .3px; }

.sidebar-fundo { display: none; }

.principal { flex: 1; min-width: 0; display: flex; flex-direction: column; height: 100%; }
.topbar {
  height: var(--topbar-h); flex: none; display: flex; align-items: center; gap: 14px; padding: 0 24px;
  background: linear-gradient(180deg, rgba(14, 22, 36, .92), rgba(10, 16, 27, .92)); backdrop-filter: blur(10px);
  border-bottom: 1px solid var(--linha); position: relative; z-index: 30;
}
.btn-menu { display: none !important; }
.topo-titulo { min-width: 0; }
.topo-titulo h1 { font-size: 18px; font-weight: 800; letter-spacing: .2px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.topo-titulo p { font-size: 12px; color: var(--txt2); margin-top: 2px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.topo-acoes { margin-left: auto; display: flex; align-items: center; gap: 10px; }
.chip-wpp {
  display: inline-flex; align-items: center; gap: 8px; padding: 8px 13px; border-radius: 999px;
  background: var(--card); border: 1px solid var(--linha2); color: var(--txt2); font-size: 12.5px; font-weight: 700; transition: .15s;
}
a.chip-wpp:hover { border-color: var(--neon); color: var(--txt); }
.chip-wpp.st-ok { color: var(--menta); border-color: rgba(34, 197, 94, .35); background: rgba(22, 163, 74, .1); }
.chip-wpp.st-alerta { color: var(--amarelo); border-color: rgba(245, 197, 66, .35); background: rgba(245, 197, 66, .08); }
.chip-wpp.st-erro { color: #ff9aa3; border-color: rgba(239, 68, 85, .35); background: rgba(239, 68, 85, .08); }

.conteudo { flex: 1; min-height: 0; overflow-y: auto; position: relative; }
.conteudo.cheio { overflow: hidden; }
.conteudo-pagina { padding: 28px; max-width: 1180px; width: 100%; margin: 0 auto; animation: lgSlide .45s cubic-bezier(.2, 1, .3, 1); }

.avatar {
  width: 40px; height: 40px; border-radius: 12px; flex: none; display: grid; place-items: center;
  font-weight: 800; font-size: 14.5px; color: #fff; letter-spacing: .3px;
  background: linear-gradient(160deg, var(--verde-claro), var(--verde-esc)); box-shadow: 0 4px 12px rgba(0, 0, 0, .25);
}
.avatar-sm { width: 36px; height: 36px; font-size: 13px; border-radius: 11px; }
.avatar-lg { width: 64px; height: 64px; font-size: 22px; border-radius: 18px; }

@media (max-width: 900px) {
  .sidebar { position: fixed; left: 0; top: 0; bottom: 0; transform: translateX(-105%); transition: transform .28s cubic-bezier(.2, 1, .3, 1); box-shadow: var(--sombra-lg); }
  .menu-aberto .sidebar { transform: none; }
  .sidebar-fundo { display: block; position: fixed; inset: 0; z-index: 55; background: rgba(2, 5, 10, .6); backdrop-filter: blur(3px); opacity: 0; pointer-events: none; transition: opacity .25s; }
  .menu-aberto .sidebar-fundo { opacity: 1; pointer-events: auto; }
  .btn-menu { display: inline-grid !important; }
  .topbar { padding: 0 14px; gap: 10px; }
  .conteudo-pagina { padding: 18px 16px 28px; }
}
@media (max-width: 560px) {
  :root { --topbar-h: 62px; }
  .topo-titulo p { display: none; }
  .topo-titulo h1 { font-size: 16px; }
  .chip-wpp .chip-txt { display: none; }
  .chip-wpp { padding: 10px; }
}

/* =====================================================================
   PAINEL DE ATENDIMENTO
   ===================================================================== */
.atd { display: grid; grid-template-columns: 350px minmax(0, 1fr) 320px; height: 100%; min-height: 0; }
.atd:not(.com-cliente) { grid-template-columns: 350px minmax(0, 1fr); }
.atd:not(.com-cliente) .atd-cliente { display: none; }
.cli-fundo { display: none; }

/* lista */
.atd-lista { display: flex; flex-direction: column; min-height: 0; border-right: 1px solid var(--linha); background: rgba(10, 16, 27, .6); }
.lista-topo { padding: 16px 16px 12px; display: flex; gap: 10px; }
.busca { position: relative; flex: 1; }
.busca svg { position: absolute; left: 12px; top: 50%; transform: translateY(-50%); width: 17px; height: 17px; color: var(--txt3); pointer-events: none; }
.busca input { width: 100%; height: 44px; padding: 0 12px 0 38px; border-radius: var(--r); background: var(--card); border: 1.5px solid var(--linha2); outline: none; transition: .15s; }
.busca input:focus { border-color: var(--neon); box-shadow: 0 0 0 4px rgba(22, 163, 74, .14); }
.busca input::placeholder { color: var(--txt3); }
.btn-nova { width: 44px; height: 44px; padding: 0; flex: none; }
.btn-nova svg { width: 21px; height: 21px; }

.abas { display: grid; grid-template-columns: repeat(4, 1fr); gap: 6px; padding: 6px 16px 14px; border-bottom: 1px solid var(--linha); }
.aba {
  position: relative; display: flex; flex-direction: column; align-items: center; gap: 5px; padding: 9px 4px 8px;
  border-radius: 11px; border: 1px solid transparent; background: var(--card); color: var(--txt2);
  font-size: 11.5px; font-weight: 700; transition: .16s;
}
.aba svg { width: 17px; height: 17px; }
.aba:hover { color: var(--txt); border-color: var(--linha2); }
.aba.ativo { color: #fff; background: linear-gradient(135deg, rgba(22, 163, 74, .28), rgba(22, 163, 74, .08)); border-color: rgba(34, 197, 94, .35); }
.aba.ativo svg { color: var(--neon); }
.aba-cnt {
  position: absolute; top: -7px; right: -3px; min-width: 19px; height: 19px; padding: 0 5px; border-radius: 10px;
  display: grid; place-items: center; font-size: 10.5px; font-weight: 800; color: #3a2c00;
  background: linear-gradient(160deg, var(--amarelo), var(--amarelo-esc)); box-shadow: 0 3px 10px rgba(245, 197, 66, .35);
}
.aba-cnt:empty { display: none; }

.conv-lista { list-style: none; flex: 1; overflow-y: auto; padding: 10px; display: flex; flex-direction: column; gap: 4px; }
.conv {
  display: flex; gap: 12px; padding: 12px; border-radius: 14px; cursor: pointer; border: 1px solid transparent;
  transition: background .15s, border-color .15s; position: relative;
}
.conv:hover { background: var(--card); }
.conv.selecionada { background: linear-gradient(135deg, rgba(22, 163, 74, .16), rgba(22, 163, 74, .04)); border-color: rgba(34, 197, 94, .3); }
.conv.selecionada::before { content: ""; position: absolute; left: -10px; top: 14px; bottom: 14px; width: 3px; border-radius: 3px; background: var(--neon); }
.conv-corpo { flex: 1; min-width: 0; }
.conv-linha { display: flex; align-items: baseline; gap: 8px; }
.conv-nome { font-weight: 700; font-size: 14px; flex: 1; min-width: 0; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.conv-hora { font-size: 11px; color: var(--txt3); flex: none; }
.conv-preview { font-size: 12.5px; color: var(--txt2); margin-top: 3px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.conv-meta { display: flex; align-items: center; gap: 6px; margin-top: 7px; min-width: 0; }
.tag {
  display: inline-flex; align-items: center; gap: 5px; font-size: 10.5px; font-weight: 800; letter-spacing: .3px;
  padding: 3px 8px; border-radius: 999px; border: 1px solid; white-space: nowrap; max-width: 100%; overflow: hidden; text-overflow: ellipsis;
}
.tag-fila { color: var(--amarelo); border-color: rgba(245, 197, 66, .35); background: rgba(245, 197, 66, .08); }
.tag-atendimento { color: var(--menta); border-color: rgba(34, 197, 94, .35); background: rgba(22, 163, 74, .1); }
.tag-encerrada { color: var(--txt3); border-color: var(--linha2); background: var(--card); }
.lista-vazia { text-align: center; color: var(--txt3); padding: 42px 18px; font-size: 13px; line-height: 1.6; list-style: none; }
.lista-vazia svg { width: 38px; height: 38px; margin: 0 auto 12px; color: var(--linha2); }

/* chat */
.atd-chat { container-type: inline-size; position: relative; display: flex; flex-direction: column; min-width: 0; min-height: 0; overflow: hidden; }
.atd-chat::before {
  content: ""; position: absolute; inset: 0; pointer-events: none; opacity: .55;
  background-image: radial-gradient(circle at 1px 1px, rgba(255, 255, 255, .045) 1px, transparent 0); background-size: 26px 26px;
}
.chat-vazio { position: relative; flex: 1; display: flex; flex-direction: column; align-items: center; justify-content: center; text-align: center; padding: 30px; gap: 10px; }
.chat-vazio-logo { position: relative; width: 116px; height: 116px; margin-bottom: 12px; }
.chat-vazio-logo::before { content: ""; position: absolute; inset: -34px; border-radius: 50%; background: radial-gradient(circle, rgba(22, 163, 74, .32), transparent 65%); filter: blur(10px); }
.chat-vazio-logo img { position: relative; width: 100%; height: 100%; animation: flutuar 6s ease-in-out infinite; }
.chat-vazio h2 { font-size: 22px; font-weight: 800; }
.chat-vazio p { color: var(--txt2); max-width: 360px; line-height: 1.55; margin-bottom: 8px; }

.chat-ativo { position: relative; flex: 1; display: flex; flex-direction: column; min-height: 0; }
.chat-topo {
  display: flex; align-items: center; gap: 12px; padding: 12px 18px; min-height: 70px; flex: none;
  background: rgba(12, 20, 33, .88); backdrop-filter: blur(10px); border-bottom: 1px solid var(--linha); position: relative; z-index: 2;
}
.btn-voltar { display: none !important; }
.chat-quem { min-width: 0; flex: 1; display: flex; align-items: center; gap: 12px; }
.chat-quem-info { min-width: 0; }
.chat-nome { font-size: 15.5px; font-weight: 800; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.chat-sub { display: flex; align-items: center; gap: 8px; margin-top: 4px; font-size: 12px; color: var(--txt2); min-width: 0; }
.chat-sub > span:first-child { white-space: nowrap; }
.chat-acoes { display: flex; align-items: center; gap: 8px; flex: none; }
.chat-acoes .btn { padding: 9px 13px; }

.chat-mensagens { position: relative; flex: 1; overflow-y: auto; padding: 22px clamp(14px, 3vw, 34px); display: flex; flex-direction: column; gap: 6px; }
.dia { align-self: center; margin: 12px 0 8px; font-size: 11px; font-weight: 800; letter-spacing: .6px; text-transform: uppercase; color: var(--txt2); padding: 5px 12px; border-radius: 999px; background: var(--card); border: 1px solid var(--linha); }
.msg {
  position: relative; max-width: min(72%, 560px); padding: 10px 14px 21px; border-radius: 16px; font-size: 14.5px; line-height: 1.45;
  white-space: pre-wrap; overflow-wrap: anywhere; animation: entrarMsg .22s ease-out;
}
.msg .hora { position: absolute; right: 12px; bottom: 5px; font-size: 10.5px; opacity: .65; }
.msg-cliente { align-self: flex-start; background: var(--card2); border: 1px solid var(--linha2); border-bottom-left-radius: 5px; }
.msg-atendente { align-self: flex-end; background: linear-gradient(135deg, var(--verde), var(--verde-esc)); color: #fff; border-bottom-right-radius: 5px; box-shadow: 0 6px 18px rgba(22, 163, 74, .22); }
.msg-sistema {
  align-self: center; max-width: min(88%, 560px); text-align: center; font-size: 12.5px; color: var(--txt2);
  background: rgba(245, 197, 66, .06); border: 1px dashed rgba(245, 197, 66, .28); padding: 8px 14px 19px; border-radius: 12px;
}
.msg-sistema .hora { right: 50%; transform: translateX(50%); }

.chat-form {
  position: relative; z-index: 2; display: flex; align-items: flex-end; gap: 10px; padding: 14px 18px; flex: none;
  background: rgba(12, 20, 33, .9); backdrop-filter: blur(10px); border-top: 1px solid var(--linha);
}
.chat-form textarea {
  flex: 1; resize: none; max-height: 160px; height: 48px; padding: 13px 16px; border-radius: 16px; line-height: 1.4;
  background: var(--card); border: 1.5px solid var(--linha2); outline: none; transition: border-color .15s, box-shadow .15s;
}
.chat-form textarea:focus { border-color: var(--neon); box-shadow: 0 0 0 4px rgba(22, 163, 74, .14); }
.chat-form textarea::placeholder { color: var(--txt3); }
.btn-enviar { width: 48px; height: 48px; padding: 0; border-radius: 15px; flex: none; }
.btn-enviar svg { width: 21px; height: 21px; }

/* dados do cliente */
.atd-cliente { display: flex; flex-direction: column; min-height: 0; overflow-y: auto; border-left: 1px solid var(--linha); background: rgba(10, 16, 27, .6); }
.cli-topo { display: flex; align-items: center; justify-content: space-between; padding: 18px 18px 0; min-height: 58px; }
.cli-topo h3 { font-size: 11px; font-weight: 800; letter-spacing: 1.6px; text-transform: uppercase; color: var(--txt3); }
.cli-cartao { margin: 14px 18px 6px; padding: 18px; border-radius: var(--r-lg); text-align: center; background: linear-gradient(160deg, rgba(22, 163, 74, .14), rgba(22, 163, 74, .02)); border: 1px solid rgba(34, 197, 94, .2); }
.cli-cartao .avatar { margin: 0 auto 10px; }
.cli-cartao strong { display: block; font-size: 16px; overflow-wrap: anywhere; }
.cli-cartao .cli-tel { display: block; font-size: 12.5px; color: var(--txt2); margin-top: 3px; }
.cli-form { padding: 14px 18px 22px; display: flex; flex-direction: column; gap: 14px; }
.btn-fechar-cli { display: none !important; }

@media (min-width: 1281px) {
  .btn-toggle-cli { display: none !important; }
}
@media (max-width: 1280px) {
  .atd, .atd:not(.com-cliente) { grid-template-columns: 330px minmax(0, 1fr); }
  .atd .atd-cliente {
    display: flex; position: fixed; top: 0; right: 0; bottom: 0; width: min(360px, 92vw); z-index: 70;
    background: var(--bg2); box-shadow: var(--sombra-lg); transform: translateX(105%); transition: transform .28s cubic-bezier(.2, 1, .3, 1);
  }
  .atd.cliente-aberto .atd-cliente { transform: none; }
  .btn-fechar-cli { display: inline-grid !important; }
  .cli-fundo { display: block; position: fixed; inset: 0; z-index: 65; background: rgba(2, 5, 10, .55); backdrop-filter: blur(2px); opacity: 0; pointer-events: none; transition: .25s; }
  .atd.cliente-aberto .cli-fundo { opacity: 1; pointer-events: auto; }
}
@media (max-width: 900px) {
  .atd, .atd:not(.com-cliente) { grid-template-columns: minmax(0, 1fr); }
  .atd-lista { border-right: none; }
  .atd-chat { display: none; }
  .atd.chat-aberto .atd-lista { display: none; }
  .atd.chat-aberto .atd-chat { display: flex; }
  .btn-voltar { display: inline-grid !important; }
  .chat-topo { padding: 10px 12px; gap: 10px; min-height: 64px; }
  .msg { max-width: 86%; }
  .chat-form { padding: 10px 12px; }
}
@media (max-width: 640px) {
  .chat-acoes .btn .btn-txt { display: none; }
  .chat-acoes .btn { padding: 0; width: 40px; height: 40px; }
  .chat-acoes { gap: 6px; }
  .chat-quem .avatar { display: none; }
}

/* =====================================================================
   MODAIS, CONFIRMAÇÃO E TOASTS
   ===================================================================== */
.modal-fundo {
  position: fixed; inset: 0; z-index: 100; display: flex; align-items: center; justify-content: center; padding: 16px;
  background: rgba(2, 5, 10, .66); backdrop-filter: blur(6px); animation: lgFade .18s ease;
}
.modal {
  width: 100%; max-width: 460px; max-height: calc(100vh - 32px); overflow-y: auto;
  background: linear-gradient(180deg, var(--card2), var(--card)); border: 1px solid var(--linha2);
  border-radius: var(--r-xl); box-shadow: var(--sombra-lg); padding: 24px; animation: lgSlide .3s cubic-bezier(.2, 1, .3, 1);
  display: flex; flex-direction: column; gap: 14px;
}
.modal-cabeca { display: flex; align-items: center; gap: 13px; margin-bottom: 2px; }
.modal-ic { width: 46px; height: 46px; border-radius: 14px; display: grid; place-items: center; flex: none; color: #fff; background: linear-gradient(135deg, var(--neon), var(--verde)); box-shadow: 0 8px 22px rgba(22, 163, 74, .35); }
.modal-ic svg { width: 22px; height: 22px; }
.modal-ic.perigo { background: linear-gradient(135deg, #ff6b78, var(--erro)); box-shadow: 0 8px 22px rgba(239, 68, 85, .35); }
.modal h3 { font-size: 18px; font-weight: 800; }
.modal-sub { font-size: 13px; color: var(--txt2); margin-top: 3px; line-height: 1.45; }
.modal-botoes { display: flex; justify-content: flex-end; gap: 10px; margin-top: 6px; flex-wrap: wrap; }
@media (max-width: 520px) {
  .modal-fundo { align-items: flex-end; padding: 0; }
  .modal { border-radius: 22px 22px 0 0; max-height: 92vh; padding: 22px 18px 26px; }
  .modal-botoes .btn { flex: 1; }
}

.toasts { position: fixed; right: 20px; bottom: 20px; z-index: 200; display: flex; flex-direction: column; gap: 10px; pointer-events: none; }
.toast {
  pointer-events: auto; display: flex; align-items: center; gap: 11px; min-width: 260px; max-width: 380px; padding: 13px 16px;
  border-radius: 14px; background: var(--card2); border: 1px solid var(--linha2); box-shadow: var(--sombra-lg);
  font-size: 13.5px; font-weight: 600; line-height: 1.4; animation: lgSlide .3s cubic-bezier(.2, 1, .3, 1); transition: opacity .3s, transform .3s;
}
.toast svg { width: 20px; height: 20px; }
.toast.ok { border-color: rgba(34, 197, 94, .4); } .toast.ok svg { color: var(--neon); }
.toast.erro { border-color: rgba(239, 68, 85, .45); } .toast.erro svg { color: var(--erro-claro); }
.toast.info { border-color: rgba(245, 197, 66, .4); cursor: pointer; } .toast.info svg { color: var(--amarelo); }
.toast.saindo { opacity: 0; transform: translateY(10px); }
@media (max-width: 560px) { .toasts { left: 12px; right: 12px; bottom: 12px; } .toast { min-width: 0; max-width: none; } }

/* =====================================================================
   PÁGINA DE ATENDENTES
   ===================================================================== */
.stats { display: grid; grid-template-columns: repeat(3, 1fr); gap: 16px; margin-bottom: 24px; }
.stat {
  position: relative; overflow: hidden; padding: 20px; border-radius: var(--r-lg);
  background: linear-gradient(160deg, var(--card2), var(--card)); border: 1px solid var(--linha);
}
.stat::after { content: ""; position: absolute; width: 160px; height: 160px; right: -60px; top: -60px; border-radius: 50%; background: radial-gradient(circle, rgba(22, 163, 74, .22), transparent 65%); }
.stat.amarelo::after { background: radial-gradient(circle, rgba(245, 197, 66, .2), transparent 65%); }
.stat-ic { width: 42px; height: 42px; border-radius: 12px; display: grid; place-items: center; margin-bottom: 14px; color: var(--neon); background: rgba(22, 163, 74, .12); border: 1px solid rgba(34, 197, 94, .25); }
.stat.amarelo .stat-ic { color: var(--amarelo); background: rgba(245, 197, 66, .1); border-color: rgba(245, 197, 66, .28); }
.stat-ic svg { width: 21px; height: 21px; }
.stat-num { font-size: 34px; font-weight: 900; line-height: 1; letter-spacing: -1px; }
.stat-rot { font-size: 12.5px; color: var(--txt2); margin-top: 6px; font-weight: 600; }

.painel {
  background: linear-gradient(180deg, rgba(18, 29, 47, .9), rgba(14, 23, 37, .9)); border: 1px solid var(--linha);
  border-radius: var(--r-lg); margin-bottom: 22px; overflow: hidden;
}
.painel-cabeca { display: flex; align-items: center; gap: 12px; padding: 18px 20px; border-bottom: 1px solid var(--linha); }
.painel-cabeca-ic { width: 38px; height: 38px; border-radius: 11px; display: grid; place-items: center; flex: none; color: var(--neon); background: rgba(22, 163, 74, .12); border: 1px solid rgba(34, 197, 94, .25); }
.painel-cabeca-ic.amarelo { color: var(--amarelo); background: rgba(245, 197, 66, .1); border-color: rgba(245, 197, 66, .28); }
.painel-cabeca-ic svg { width: 19px; height: 19px; }
.painel-cabeca h2 { font-size: 15px; font-weight: 800; }
.painel-cabeca p { font-size: 12px; color: var(--txt2); margin-top: 2px; }
.painel-cabeca .cnt { margin-left: auto; font-size: 11px; font-weight: 800; padding: 4px 10px; border-radius: 999px; color: var(--neon); background: rgba(22, 163, 74, .12); border: 1px solid rgba(34, 197, 94, .28); }
.painel-cabeca .cnt.amarelo { color: var(--amarelo); background: rgba(245, 197, 66, .1); border-color: rgba(245, 197, 66, .3); }
.painel-corpo { padding: 18px 20px; }
.vazio { text-align: center; color: var(--txt3); padding: 18px 10px; font-size: 13px; }

.pendentes { display: grid; grid-template-columns: repeat(auto-fill, minmax(290px, 1fr)); gap: 12px; }
.pendente { display: flex; flex-wrap: wrap; align-items: center; gap: 12px; padding: 14px; border-radius: 14px; background: var(--card); border: 1px solid rgba(245, 197, 66, .22); }
.pendente .avatar { background: linear-gradient(160deg, var(--amarelo), var(--amarelo-esc)); color: #3a2c00; }
.pendente-info { flex: 1; min-width: 0; }
.pendente-info strong { display: block; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.pendente-info small { display: block; color: var(--txt2); font-size: 12px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; margin-top: 2px; }
.pendente .acoes { display: flex; gap: 8px; width: 100%; }
.pendente .acoes .btn-aprovar { flex: 1; }
.pendente .btn { padding: 8px 11px; }

.tabela { width: 100%; border-collapse: collapse; }
.tabela th { text-align: left; font-size: 10.5px; letter-spacing: 1.2px; text-transform: uppercase; color: var(--txt3); font-weight: 800; padding: 0 14px 12px; }
.tabela td { padding: 13px 14px; border-top: 1px solid var(--linha); vertical-align: middle; }
.tabela tbody tr:hover td { background: rgba(255, 255, 255, .015); }
.pessoa { display: flex; align-items: center; gap: 11px; min-width: 0; }
.pessoa strong { display: block; }
.pessoa small { color: var(--txt2); font-size: 12px; }
.tabela .direita { text-align: right; }
.voce { font-size: 10px; font-weight: 800; color: var(--neon); margin-left: 6px; letter-spacing: .5px; text-transform: uppercase; }

.form-grade { display: grid; grid-template-columns: 1fr 1fr; gap: 14px; }
.form-rodape { display: flex; align-items: center; justify-content: space-between; gap: 12px; margin-top: 18px; flex-wrap: wrap; }
.check { display: inline-flex; align-items: center; gap: 10px; cursor: pointer; user-select: none; color: var(--txt2); font-weight: 600; font-size: 13.5px; }
.check input { position: absolute; opacity: 0; width: 0; height: 0; }
.check .box { width: 20px; height: 20px; border-radius: 6px; border: 1.5px solid #33465f; display: grid; place-items: center; background: rgba(8, 13, 23, .5); transition: .18s; flex: none; }
.check .box::after { content: ""; width: 10px; height: 10px; border-radius: 3px; background: linear-gradient(135deg, var(--neon), var(--verde)); transform: scale(0); transition: .18s; }
.check input:checked + .box { border-color: var(--neon); }
.check input:checked + .box::after { transform: scale(1); }

@media (max-width: 760px) {
  .stats { gap: 10px; }
  .stat { padding: 14px; }
  .stat-ic { width: 34px; height: 34px; margin-bottom: 10px; }
  .stat-ic svg { width: 18px; height: 18px; }
  .stat-num { font-size: 26px; }
  .stat-rot { font-size: 11px; }
  .form-grade { grid-template-columns: 1fr; }
  .tabela thead { display: none; }
  .tabela, .tabela tbody, .tabela tr, .tabela td { display: block; width: 100%; }
  .tabela tr { padding: 14px 0; border-top: 1px solid var(--linha); }
  .tabela tbody tr:first-child { border-top: none; padding-top: 0; }
  .tabela td { border: none; padding: 4px 0; }
  .tabela td[data-rot]::before { content: attr(data-rot) ": "; color: var(--txt3); font-size: 11.5px; font-weight: 700; }
  .tabela .direita { text-align: left; padding-top: 10px; }
  .painel-corpo { padding: 16px; }
  .painel-cabeca { padding: 16px; }
}
@media (max-width: 460px) {
  .stat-ic { display: none; }
  .pendente { flex-wrap: wrap; }
  .pendente .acoes { width: 100%; }
  .pendente .acoes .btn { flex: 1; }
  .form-rodape .btn { width: 100%; }
}

/* =====================================================================
   CONECTAR WHATSAPP
   ===================================================================== */
.wpp { display: grid; grid-template-columns: minmax(0, 1.05fr) minmax(0, 1fr); gap: 22px; align-items: start; }
.qr-caixa {
  position: relative; overflow: hidden; padding: 30px 28px; border-radius: var(--r-xl); text-align: center;
  background: linear-gradient(180deg, rgba(18, 29, 47, .95), rgba(14, 23, 37, .95)); border: 1px solid var(--linha2);
  display: flex; flex-direction: column; align-items: center; gap: 20px;
}
.qr-caixa::before { content: ""; position: absolute; width: 460px; height: 460px; top: -230px; left: 50%; transform: translateX(-50%); border-radius: 50%; background: radial-gradient(circle, rgba(22, 163, 74, .22), transparent 65%); pointer-events: none; }
.qr-caixa > * { position: relative; }
.qr-status { display: inline-flex; align-items: center; gap: 9px; padding: 8px 14px; border-radius: 999px; font-size: 13px; font-weight: 700; background: var(--card); border: 1px solid var(--linha2); color: var(--txt2); max-width: 100%; text-align: left; }
.qr-status .ponto-status { background: var(--txt3); }
.qr-status.conectado { color: var(--menta); border-color: rgba(34, 197, 94, .35); }
.qr-status.conectado .ponto-status { background: var(--verde-claro); box-shadow: 0 0 10px var(--verde-claro); animation: pulso 2.2s infinite; }
.qr-status.aguardando { color: var(--amarelo); border-color: rgba(245, 197, 66, .35); }
.qr-status.aguardando .ponto-status { background: var(--amarelo); box-shadow: 0 0 10px var(--amarelo); animation: pulso 1.3s infinite; }
.qr-status.desconectado { color: #ff9aa3; border-color: rgba(239, 68, 85, .3); }
.qr-status.desconectado .ponto-status { background: var(--erro); }
.qr-moldura {
  width: min(280px, 100%); aspect-ratio: 1; border-radius: 22px; display: flex; align-items: center; justify-content: center;
  background: var(--card); border: 1px solid var(--linha2); padding: 14px; box-shadow: 0 20px 60px rgba(0, 0, 0, .3);
}
.qr-moldura.com-qr { background: #fff; border-color: transparent; box-shadow: 0 0 0 1px rgba(34, 197, 94, .35), 0 0 0 8px rgba(22, 163, 74, .08), 0 20px 60px rgba(22, 163, 74, .22); }
.qr-moldura img { width: 100%; height: 100%; object-fit: contain; image-rendering: pixelated; }
.qr-carregando { width: 46px; height: 46px; border-radius: 50%; border: 4px solid var(--linha2); border-top-color: var(--neon); animation: girar .9s linear infinite; }
.qr-conectado-tela { flex-direction: column; align-items: center; gap: 8px; padding: 16px 0 6px; }
.qr-conectado-icone { width: 88px; height: 88px; border-radius: 28px; display: grid; place-items: center; color: #fff; margin-bottom: 10px; background: linear-gradient(135deg, var(--neon), var(--verde)); box-shadow: 0 16px 44px rgba(22, 163, 74, .45); animation: flutuar 4s ease-in-out infinite; }
.qr-conectado-icone svg { width: 42px; height: 42px; }
.qr-conectado-tela strong { font-size: 21px; }
.qr-conectado-tela span { color: var(--txt2); }
.qr-caixa .lf-btn { max-width: 340px; }
.qr-caixa .alerta { width: 100%; text-align: left; white-space: pre-wrap; word-break: break-word; max-height: 260px; overflow-y: auto; }
.passos { list-style: none; display: flex; flex-direction: column; gap: 12px; counter-reset: passo; }
.passo { display: flex; gap: 14px; padding: 16px; border-radius: var(--r-lg); background: linear-gradient(160deg, var(--card2), var(--card)); border: 1px solid var(--linha); counter-increment: passo; transition: .2s; }
.passo:hover { border-color: rgba(34, 197, 94, .3); transform: translateX(4px); }
.passo::before {
  content: counter(passo); width: 36px; height: 36px; flex: none; border-radius: 11px; display: grid; place-items: center;
  font-weight: 900; color: #fff; background: linear-gradient(135deg, var(--neon), var(--verde)); box-shadow: 0 6px 16px rgba(22, 163, 74, .3);
}
.passo strong { display: block; font-size: 14.5px; margin-bottom: 3px; }
.passo span { color: var(--txt2); font-size: 13px; line-height: 1.5; }
.wpp-dica { margin-top: 14px; padding: 14px 16px; border-radius: var(--r-lg); font-size: 13px; line-height: 1.55; color: var(--txt2); background: rgba(245, 197, 66, .06); border: 1px dashed rgba(245, 197, 66, .3); }
.wpp-dica b { color: var(--amarelo); }
@media (max-width: 900px) { .wpp { grid-template-columns: 1fr; } .qr-caixa { padding: 24px 16px; } }

/* cabecalho do chat: quando a coluna fica estreita, os botoes viram so icone */
@container (max-width: 680px) {
  .chat-acoes .btn .btn-txt { display: none; }
  .chat-acoes .btn { padding: 0; width: 40px; height: 40px; }
  .chat-acoes { gap: 6px; }
}
@container (max-width: 440px) {
  .chat-quem .avatar { display: none; }
  .chat-sub { flex-wrap: wrap; row-gap: 4px; }
}
.rot-curto { display: none; }
@media (max-width: 760px) { .rot-longo { display: none; } .rot-curto { display: inline; } }

/* nome de quem escreveu (varios atendentes no mesmo numero) */
.msg .autor { display: block; font-size: 11.5px; font-weight: 800; letter-spacing: .2px; margin-bottom: 3px; opacity: .85; }
.msg-atendente .autor { color: #d1fae5; }

/* =====================================================================
   CHAT ESTILO WHATSAPP: anexos, áudio, responder, marcar
   ===================================================================== */
.rodape-chat { position: relative; z-index: 3; flex: none; background: rgba(12, 20, 33, .92); backdrop-filter: blur(10px); border-top: 1px solid var(--linha); }
.rodape-chat .chat-form { background: none; border: none; backdrop-filter: none; padding: 12px 18px 14px; align-items: flex-end; }

.compositor {
  flex: 1; min-width: 0; display: flex; align-items: flex-end; gap: 2px; padding: 4px 6px;
  background: var(--card); border: 1.5px solid var(--linha2); border-radius: 18px; transition: border-color .15s, box-shadow .15s;
}
.compositor:focus-within { border-color: var(--neon); box-shadow: 0 0 0 4px rgba(22, 163, 74, .14); }
.compositor textarea {
  flex: 1; min-width: 0; resize: none; border: none; outline: none; background: none; box-shadow: none !important;
  padding: 9px 4px; height: 24px; max-height: 140px; line-height: 1.4; box-sizing: content-box; font-size: 14.5px;
}
.compositor textarea::placeholder { color: var(--txt3); }
.btn-comp { width: 38px; height: 38px; flex: none; border: none; background: none; color: var(--txt3); border-radius: 12px; display: grid; place-items: center; transition: .15s; }
.btn-comp svg { width: 21px; height: 21px; }
.btn-comp:hover { color: var(--neon); background: rgba(52, 211, 153, .08); }
.btn-enviar { width: 48px; height: 48px; padding: 0; border-radius: 50%; flex: none; position: relative; }
.btn-enviar .ic-mic, .btn-enviar.modo-mic .ic-enviar { display: none; }
.btn-enviar.modo-mic .ic-mic { display: grid; }
.btn-enviar .ic-enviar, .btn-enviar .ic-mic { place-items: center; }
.btn-enviar .ic-enviar { display: grid; }
.btn-enviar svg { width: 21px; height: 21px; }

.menu-anexo, .emoji-pop {
  position: absolute; bottom: calc(100% - 4px); z-index: 20; background: var(--card2); border: 1px solid var(--linha2);
  border-radius: 16px; box-shadow: var(--sombra-lg); animation: lgSlide .18s cubic-bezier(.2, 1, .3, 1);
}
.menu-anexo { right: 76px; padding: 6px; display: flex; flex-direction: column; min-width: 200px; }
.menu-anexo button { display: flex; align-items: center; gap: 12px; padding: 11px 12px; border: none; background: none; border-radius: 11px; font-weight: 600; text-align: left; }
.menu-anexo button:hover { background: var(--card3); }
.menu-anexo button svg { width: 34px; height: 34px; padding: 7px; border-radius: 10px; color: #fff; background: linear-gradient(135deg, #a78bfa, #6d28d9); }
.menu-anexo button:nth-child(2) svg { background: linear-gradient(135deg, #60a5fa, #1d4ed8); }
.menu-anexo button:nth-child(3) svg { background: linear-gradient(135deg, #f472b6, #be185d); }
.so-celular { display: none !important; }
@media (hover: none) and (pointer: coarse) { .so-celular { display: flex !important; } }
.emoji-pop { left: 18px; width: min(340px, calc(100vw - 36px)); padding: 10px; display: grid; grid-template-columns: repeat(8, 1fr); gap: 2px; }
.emoji-pop button { border: none; background: none; font-size: 22px; line-height: 1; padding: 6px 0; border-radius: 9px; transition: transform .12s, background .12s; }
.emoji-pop button:hover { background: var(--card3); transform: scale(1.15); }

/* responder */
.resposta-barra { display: flex; align-items: center; gap: 10px; padding: 10px 18px 0; animation: lgSlide .2s ease; }
.resposta-conteudo {
  flex: 1; min-width: 0; padding: 8px 12px; border-radius: 12px; background: var(--card);
  border-left: 4px solid var(--neon); display: flex; flex-direction: column; gap: 2px;
}
.resposta-barra.de-cliente .resposta-conteudo { border-left-color: var(--amarelo); }
.resposta-conteudo strong { font-size: 12.5px; color: var(--neon); }
.resposta-barra.de-cliente strong { color: var(--amarelo); }
.resposta-conteudo span { font-size: 13px; color: var(--txt2); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.resposta-barra .btn-icone { width: 34px; height: 34px; }

/* gravando */
.gravando { display: flex; align-items: center; gap: 12px; padding: 12px 18px 14px; }
.grav-info { flex: 1; min-width: 0; display: flex; align-items: center; gap: 12px; height: 48px; padding: 0 16px; border-radius: 24px; background: var(--card); border: 1.5px solid rgba(239, 68, 85, .35); }
.grav-ponto { width: 10px; height: 10px; border-radius: 50%; background: var(--erro); box-shadow: 0 0 10px var(--erro); animation: pulso 1s infinite; flex: none; }
.grav-tempo { font-weight: 800; font-variant-numeric: tabular-nums; min-width: 40px; }
.grav-ondas { flex: 1; display: flex; align-items: center; gap: 3px; height: 26px; overflow: hidden; }
.grav-ondas i { flex: 1; max-width: 4px; min-width: 2px; height: 30%; border-radius: 2px; background: var(--neon); animation: onda 0.9s ease-in-out infinite; }
@keyframes onda { 0%, 100% { height: 20%; opacity: .5; } 50% { height: 100%; opacity: 1; } }
.btn-lixo:hover { color: var(--erro-claro) !important; border-color: var(--erro) !important; }

/* soltar arquivos */
.solte-aqui { position: absolute; inset: 12px; z-index: 30; display: grid; place-items: center; border-radius: 22px; background: rgba(6, 11, 19, .82); border: 2px dashed var(--neon); backdrop-filter: blur(4px); pointer-events: none; animation: lgFade .15s; }
.solte-aqui div { display: flex; flex-direction: column; align-items: center; gap: 8px; text-align: center; }
.solte-aqui svg { width: 46px; height: 46px; color: var(--neon); }
.solte-aqui strong { font-size: 20px; }
.solte-aqui span { color: var(--txt2); }

.btn-descer { position: absolute; right: 22px; bottom: 96px; z-index: 4; width: 42px; height: 42px; border-radius: 50%; box-shadow: var(--sombra-lg); }

/* balões: detalhes */
.msg { max-width: min(72%, 520px); }
.msg-texto { white-space: pre-wrap; overflow-wrap: anywhere; }
.msg { white-space: normal; }
.msg-texto a { color: inherit; text-decoration: underline; text-underline-offset: 2px; }
.msg-cliente .msg-texto a { color: var(--neon); }
.msg .hora { display: inline-flex; align-items: center; gap: 4px; }
.msg-estrela svg { width: 11px; height: 11px; color: var(--amarelo); }
.msg-erro svg { width: 13px; height: 13px; color: #ffb4bb; }
.msg-atendente:has(.msg-erro) { background: linear-gradient(135deg, #7f1d1d, #4c1d24); box-shadow: none; }
.msg.piscar { animation: piscar 1.4s ease; }
@keyframes piscar { 0%, 100% { box-shadow: 0 0 0 0 rgba(245, 197, 66, 0); } 25%, 60% { box-shadow: 0 0 0 4px rgba(245, 197, 66, .55); } }

.msg-mais {
  position: absolute; top: 5px; right: 5px; z-index: 2; width: 26px; height: 26px; border-radius: 50%; border: none; display: grid; place-items: center;
  background: rgba(6, 11, 19, .55); color: #fff; opacity: 0; transform: scale(.85); transition: .15s;
}
.msg-mais svg { width: 16px; height: 16px; }
.msg:hover .msg-mais, .msg-mais:focus-visible { opacity: 1; transform: none; }
@media (hover: none) { .msg-mais { display: none; } }

.citacao {
  display: flex; flex-direction: column; gap: 2px; width: 100%; text-align: left; margin: 2px 0 6px; padding: 7px 10px;
  border: none; border-left: 4px solid var(--neon); border-radius: 9px; background: rgba(0, 0, 0, .22); color: inherit;
}
.citacao.de-cliente { border-left-color: var(--amarelo); }
.citacao strong { font-size: 12px; color: var(--menta); }
.citacao.de-cliente strong { color: var(--amarelo); }
.citacao span { font-size: 12.5px; opacity: .85; display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden; }
.msg-cliente .citacao { background: rgba(255, 255, 255, .05); }

/* foto / figurinha / vídeo */
.msg.com-midia { padding: 5px 5px 22px; }
.msg.com-midia .msg-texto { padding: 6px 8px 0; }
.msg.com-midia .autor, .msg.com-midia .citacao { margin-left: 4px; margin-right: 4px; width: calc(100% - 8px); }
.msg.com-midia .autor { padding-top: 3px; }
.msg-foto { display: block; padding: 0; border: none; background: none; border-radius: 12px; overflow: hidden; cursor: zoom-in; }
.msg-foto img { display: block; width: 100%; max-width: 330px; max-height: 360px; min-width: 160px; object-fit: cover; background: rgba(0, 0, 0, .25); }
.msg.tipo-figurinha { background: none !important; border: none !important; box-shadow: none !important; }
.msg-foto.figurinha img { width: 150px; min-width: 0; height: 150px; object-fit: contain; background: none; }
.msg-video { display: block; width: 100%; max-width: 340px; max-height: 360px; border-radius: 12px; background: #000; }

/* áudio */
.audio { display: flex; align-items: center; gap: 10px; width: min(300px, 62vw); padding: 6px 8px 0 4px; }
.audio-play { width: 40px; height: 40px; flex: none; border-radius: 50%; border: none; display: grid; place-items: center; background: rgba(255, 255, 255, .14); color: #fff; transition: .15s; }
.msg-cliente .audio-play { background: linear-gradient(135deg, var(--verde), var(--verde-esc)); }
.audio-play:hover { transform: scale(1.06); }
.audio-play svg { width: 17px; height: 17px; }
.audio-meio { flex: 1; min-width: 0; }
.audio-barra { position: relative; height: 18px; cursor: pointer; }
.audio-barra::before, .audio-prog { content: ""; position: absolute; left: 0; top: 50%; height: 4px; margin-top: -2px; border-radius: 2px; }
.audio-barra::before { right: 0; background: rgba(255, 255, 255, .22); }
.audio-prog { width: 0; background: #fff; }
.msg-cliente .audio-prog { background: var(--neon); }
.audio-bolinha { position: absolute; top: 50%; left: 0; width: 12px; height: 12px; margin: -6px 0 0 -6px; border-radius: 50%; background: #fff; box-shadow: 0 1px 4px rgba(0, 0, 0, .4); }
.msg-cliente .audio-bolinha { background: var(--neon); }
.audio-info { display: flex; justify-content: space-between; align-items: center; margin-top: 2px; font-size: 11px; opacity: .8; }
.audio-tempo { font-variant-numeric: tabular-nums; }
.audio-vel { border: none; background: rgba(255, 255, 255, .15); color: inherit; font-size: 10.5px; font-weight: 800; padding: 1px 7px; border-radius: 8px; }
.audio-avatar { width: 40px; height: 40px; flex: none; border-radius: 50%; display: grid; place-items: center; color: #fff; }
.audio-avatar svg { width: 18px; height: 18px; }
.audio.tocando .audio-avatar { animation: pulso 1.2s infinite; }

/* documento */
.doc { display: flex; align-items: center; gap: 11px; min-width: min(280px, 62vw); padding: 10px; border-radius: 12px; background: rgba(0, 0, 0, .2); color: inherit; text-decoration: none; transition: background .15s; }
.doc:hover { background: rgba(0, 0, 0, .3); color: inherit; }
.msg-cliente .doc { background: rgba(255, 255, 255, .05); }
.doc-ic { position: relative; width: 42px; height: 48px; flex: none; display: grid; place-items: center; color: #fff; border-radius: 9px; background: linear-gradient(160deg, #64748b, #334155); }
.doc-ic svg { width: 26px; height: 26px; opacity: .35; }
.doc-ic em { position: absolute; bottom: 7px; font-style: normal; font-size: 9.5px; font-weight: 900; letter-spacing: .4px; }
.doc-ic[data-ext="PDF"] { background: linear-gradient(160deg, #f87171, #b91c1c); }
.doc-ic[data-ext="DOC"], .doc-ic[data-ext="DOCX"] { background: linear-gradient(160deg, #60a5fa, #1d4ed8); }
.doc-ic[data-ext="XLS"], .doc-ic[data-ext="XLSX"], .doc-ic[data-ext="CSV"] { background: linear-gradient(160deg, #4ade80, #15803d); }
.doc-ic[data-ext="PPT"], .doc-ic[data-ext="PPTX"] { background: linear-gradient(160deg, #fb923c, #c2410c); }
.doc-ic[data-ext="ZIP"], .doc-ic[data-ext="RAR"] { background: linear-gradient(160deg, #facc15, #a16207); }
.doc-info { flex: 1; min-width: 0; }
.doc-info strong { display: block; font-size: 13.5px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.doc-info small { font-size: 11.5px; opacity: .75; }
.doc-baixar { width: 34px; height: 34px; flex: none; display: grid; place-items: center; border-radius: 50%; border: 1.5px solid currentColor; opacity: .7; }
.doc-baixar svg { width: 16px; height: 16px; }

/* enviando (balão temporário) */
.msg.enviando { opacity: .85; min-width: 220px; }
.enviando-linha { display: flex; align-items: center; gap: 8px; font-size: 13px; font-weight: 600; }
.enviando-linha svg { width: 18px; height: 18px; flex: none; }
.enviando-linha span { white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.enviando-barra { height: 4px; border-radius: 2px; background: rgba(255, 255, 255, .25); margin-top: 8px; overflow: hidden; }
.enviando-barra div { height: 100%; width: 0; background: #fff; transition: width .2s; }

.divisor-conversa { align-self: stretch; display: flex; align-items: center; gap: 10px; margin: 16px 0 6px; color: var(--txt3); font-size: 11.5px; font-weight: 700; }
.divisor-conversa::before, .divisor-conversa::after { content: ""; flex: 1; height: 1px; background: var(--linha2); }
.divisor-conversa span { padding: 4px 12px; border-radius: 999px; border: 1px dashed var(--linha2); white-space: nowrap; max-width: 80%; overflow: hidden; text-overflow: ellipsis; }

/* menu da mensagem */
.menu-msg { position: fixed; z-index: 150; min-width: 190px; padding: 6px; background: var(--card2); border: 1px solid var(--linha2); border-radius: 14px; box-shadow: var(--sombra-lg); animation: lgFade .12s; }
.menu-msg button { display: flex; align-items: center; gap: 11px; width: 100%; padding: 10px 12px; border: none; background: none; border-radius: 10px; font-weight: 600; text-align: left; }
.menu-msg button:hover { background: var(--card3); color: var(--neon); }
.menu-msg svg { width: 18px; height: 18px; }

/* lightbox */
.lightbox { position: fixed; inset: 0; z-index: 180; background: rgba(2, 5, 10, .94); display: flex; flex-direction: column; animation: lgFade .15s; }
.lightbox-topo { display: flex; align-items: center; gap: 10px; padding: 14px 18px; }
.lightbox-topo span { flex: 1; min-width: 0; color: var(--txt2); font-size: 13px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.lightbox img { flex: 1; min-height: 0; width: 100%; object-fit: contain; padding: 0 18px 18px; }

/* prévia de anexo */
.modal-anexo { max-width: 520px; }
.anexo-previa { border-radius: 16px; overflow: hidden; background: #000; display: grid; place-items: center; max-height: 50vh; }
.anexo-previa img, .anexo-previa video { max-width: 100%; max-height: 50vh; display: block; object-fit: contain; }
.anexo-lista { display: flex; flex-direction: column; gap: 8px; max-height: 38vh; overflow-y: auto; }
.anexo-item { display: flex; align-items: center; gap: 12px; padding: 9px; border-radius: 12px; background: var(--card); border: 1px solid var(--linha); }
.anexo-item img { width: 42px; height: 48px; object-fit: cover; border-radius: 9px; flex: none; }
.anexo-item span:last-child { min-width: 0; }
.anexo-item strong { display: block; font-size: 13.5px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.anexo-item small { color: var(--txt2); font-size: 12px; }

/* marcadas na ficha do cliente */
.marcadas { margin: 12px 18px 0; padding: 14px; border-radius: var(--r-lg); background: rgba(245, 197, 66, .05); border: 1px solid rgba(245, 197, 66, .2); }
.marcadas-titulo { display: flex; align-items: center; gap: 8px; font-size: 11px; font-weight: 800; letter-spacing: 1.2px; text-transform: uppercase; color: var(--amarelo); }
.marcadas-titulo svg { width: 15px; height: 15px; }
.marcadas-cnt { margin-left: auto; min-width: 20px; padding: 1px 7px; border-radius: 10px; text-align: center; background: rgba(245, 197, 66, .15); }
.marcadas-cnt:empty { display: none; }
#lista-marcadas { list-style: none; display: flex; flex-direction: column; gap: 6px; margin-top: 10px; max-height: 240px; overflow-y: auto; }
#lista-marcadas li { padding: 9px 11px; border-radius: 11px; background: var(--card); border: 1px solid var(--linha); cursor: pointer; transition: .15s; }
#lista-marcadas li:hover { border-color: rgba(245, 197, 66, .45); transform: translateX(3px); }
#lista-marcadas li strong { display: block; font-size: 11.5px; color: var(--amarelo); }
#lista-marcadas li span { display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden; font-size: 13px; margin: 2px 0; }
#lista-marcadas li small { font-size: 11px; color: var(--txt3); }
#lista-marcadas .marcadas-vazio { cursor: default; font-size: 12.5px; color: var(--txt2); line-height: 1.5; background: none; border: 1px dashed var(--linha2); }
#lista-marcadas .marcadas-vazio:hover { transform: none; border-color: var(--linha2); }

@media (max-width: 900px) {
  .rodape-chat .chat-form { padding: 8px 10px 10px; gap: 8px; }
  .gravando { padding: 8px 10px 10px; }
  .resposta-barra { padding: 8px 10px 0; }
  .menu-anexo { right: 64px; }
  .emoji-pop { left: 10px; }
  .msg { max-width: 86%; }
  .btn-descer { bottom: 84px; right: 14px; }
}
@media (max-width: 520px) {
  .emoji-pop { grid-template-columns: repeat(7, 1fr); }
  .btn-comp { width: 34px; }
}

.msg-foto:focus:not(:focus-visible), .citacao:focus:not(:focus-visible), .audio button:focus:not(:focus-visible) { outline: none; }
.compositor textarea { white-space: pre-wrap; }

/* endereço de rede do computador principal */
.endereco-rede { display: flex; align-items: center; gap: 12px; flex-wrap: wrap; margin-top: 14px; padding: 14px 16px; border-radius: var(--r-lg); background: rgba(22, 163, 74, .08); border: 1px solid rgba(34, 197, 94, .28); }
.endereco-rede span { flex: 1 1 200px; color: var(--txt2); font-size: 13px; line-height: 1.45; }
.endereco-rede strong { font-size: 20px; letter-spacing: .5px; color: var(--menta); font-variant-numeric: tabular-nums; }
.endereco-rede.topo { margin: 0 0 22px; }

/* =====================================================================
   GRUPOS DO WHATSAPP + NÃO LIDAS
   ===================================================================== */
.abas { grid-template-columns: repeat(5, 1fr); gap: 5px; padding-left: 12px; padding-right: 12px; }
.aba { font-size: 11px; padding-left: 2px; padding-right: 2px; }
.aba-cnt-verde { color: #04210f; background: linear-gradient(160deg, var(--neon), #16a34a); box-shadow: 0 3px 10px rgba(34, 197, 94, .35); }
.tag-grupo { color: #93c5fd; border-color: rgba(96, 165, 250, .35); background: rgba(59, 130, 246, .1); }
.tag-grupo svg { width: 12px; height: 12px; flex: none; }
.avatar.avatar-grupo { display: grid; place-items: center; }
.avatar.avatar-grupo svg { width: 52%; height: 52%; color: #fff; }
.conv-linha .conv-preview { flex: 1; min-width: 0; }
.nao-lidas {
  flex: none; min-width: 20px; height: 20px; padding: 0 6px; border-radius: 10px; margin-top: 3px;
  display: grid; place-items: center; font-size: 11px; font-weight: 800; color: #04210f;
  background: var(--neon); box-shadow: 0 2px 8px rgba(34, 197, 94, .35);
}
.conv.tem-nao-lidas .conv-nome { color: #fff; }
.conv.tem-nao-lidas .conv-hora { color: var(--neon); font-weight: 700; }
.conv.tem-nao-lidas .conv-preview { color: var(--txt); }
.msg .autor-grupo { opacity: 1; }
.msg .autor-celular { display: inline-flex; align-items: center; gap: 4px; color: #d1fae5; }
.msg .autor-celular svg { width: 12px; height: 12px; }
@media (max-width: 420px) { .aba { font-size: 10px; } .aba svg { width: 15px; height: 15px; } }
.wpp-sync { display: flex; flex-wrap: wrap; gap: 8px; justify-content: center; margin-top: 12px; }
.wpp-sync .btn { font-size: 12.5px; }

/* =====================================================================
   CADASTRO: FUNÇÃO
   ===================================================================== */
.lf-dica { display: block; margin-top: 8px; font-size: 12.5px; color: #6f809c; line-height: 1.45; }
.funcoes { display: grid; grid-template-columns: repeat(auto-fill, minmax(150px, 1fr)); gap: 10px; }
.funcao { position: relative; cursor: pointer; }
.funcao input { position: absolute; opacity: 0; pointer-events: none; }
.funcao-cartao {
  display: flex; align-items: center; gap: 10px; padding: 13px 14px; border-radius: 14px; min-height: 54px;
  border: 1.5px solid #22314a; background: rgba(8, 13, 23, .55); color: #b7c4d8; transition: .18s;
}
.funcao-cartao svg { width: 22px; height: 22px; flex: none; color: #5b6b86; transition: .18s; }
.funcao-cartao b { font-size: 13.5px; font-weight: 700; line-height: 1.2; }
.funcao:hover .funcao-cartao { border-color: #33465f; color: #fff; }
.funcao input:checked + .funcao-cartao {
  border-color: var(--neon); color: #fff;
  background: linear-gradient(135deg, rgba(22, 163, 74, .25), rgba(22, 163, 74, .06));
  box-shadow: 0 0 0 4px rgba(22, 163, 74, .12), 0 10px 30px rgba(22, 163, 74, .12);
}
.funcao input:checked + .funcao-cartao svg { color: var(--neon); }
.funcao input:focus-visible + .funcao-cartao { outline: 2px solid var(--neon); outline-offset: 2px; }
@media (max-width: 420px) { .funcoes { grid-template-columns: 1fr 1fr; } .funcao-cartao { padding: 11px; gap: 8px; } .funcao-cartao b { font-size: 12.5px; } }

/* =====================================================================
   v6 — NÃO LIDAS, FIXADAS, MENU DA CONVERSA
   ===================================================================== */
.conv { padding-right: 34px; }
.conv-preview b { font-weight: 700; color: var(--txt2); }
.conv.tem-nao-lidas .conv-preview b { color: var(--txt); }
.nao-lidas.ponto { min-width: 12px; width: 12px; height: 12px; padding: 0; margin-top: 5px; }
.conv-pino { flex: none; display: grid; place-items: center; color: var(--txt3); margin-top: 3px; }
.conv-pino svg { width: 14px; height: 14px; transform: rotate(35deg); }
.conv.fixada { background: rgba(255, 255, 255, .018); }
.conv-mais {
  position: absolute; right: 8px; top: 50%; transform: translateY(-50%); width: 26px; height: 26px; border-radius: 8px;
  display: grid; place-items: center; border: none; background: var(--card3); color: var(--txt2);
  opacity: 0; transition: .15s;
}
.conv-mais svg { width: 16px; height: 16px; }
.conv:hover .conv-mais, .conv-mais:focus-visible { opacity: 1; }
.conv-mais:hover { color: var(--neon); }
@media (hover: none) { .conv { padding-right: 12px; } .conv-mais { display: none; } }
.menu-conv button span { white-space: nowrap; }

/* abas: 5 com contador verde */
.aba-cnt-verde:empty { display: none; }

/* sino de lembretes */
.btn-sino { position: relative; width: 44px; height: 44px; flex: none; border-radius: 14px; background: var(--card); border: 1px solid var(--linha2); color: var(--txt2); }
.btn-sino svg { width: 20px; height: 20px; }
.btn-sino.tem { color: var(--amarelo); border-color: rgba(245, 197, 66, .35); }
.sino-cnt {
  position: absolute; top: -6px; right: -6px; min-width: 19px; height: 19px; padding: 0 5px; border-radius: 10px;
  display: grid; place-items: center; font-size: 10.5px; font-weight: 800; color: #fff;
  background: linear-gradient(160deg, #f87171, #dc2626); box-shadow: 0 3px 10px rgba(220, 38, 38, .45);
  animation: sinoPulso 1.6s infinite;
}
.sino-cnt:empty { display: none; }
@keyframes sinoPulso { 0%, 100% { transform: scale(1); } 50% { transform: scale(1.15); } }

/* =====================================================================
   CHAT: faixa de não lidas, carregar anteriores, marcador na fala
   ===================================================================== */
.faixa-nao-lidas { align-self: stretch; display: flex; justify-content: center; margin: 10px -4px; padding: 6px 0; background: rgba(52, 211, 153, .07); border-block: 1px solid rgba(52, 211, 153, .18); }
.faixa-nao-lidas span { font-size: 12px; font-weight: 800; letter-spacing: .3px; color: var(--neon); padding: 3px 12px; border-radius: 999px; background: rgba(4, 33, 15, .6); }
.carregar-topo { align-self: center; margin: 4px 0 10px; min-height: 34px; display: flex; align-items: center; }
.btn-topo {
  display: inline-flex; align-items: center; gap: 8px; padding: 8px 14px; border-radius: 999px; font-size: 12.5px; font-weight: 700;
  background: rgba(14, 23, 37, .85); border: 1px solid var(--linha2); color: var(--txt2); backdrop-filter: blur(6px); transition: .15s;
}
.btn-topo svg { width: 15px; height: 15px; }
.btn-topo:hover { color: var(--neon); border-color: rgba(52, 211, 153, .4); }
.topo-buscando { display: inline-flex; align-items: center; gap: 10px; font-size: 12.5px; font-weight: 700; color: var(--neon); padding: 8px 14px; border-radius: 999px; background: rgba(4, 33, 15, .55); border: 1px solid rgba(52, 211, 153, .3); }
.giro { width: 14px; height: 14px; border-radius: 50%; border: 2px solid rgba(52, 211, 153, .25); border-top-color: var(--neon); animation: girar .8s linear infinite; }
@keyframes girar { to { transform: rotate(360deg); } }

.msg.com-marcador { box-shadow: inset 3px 0 0 var(--marc), 0 0 0 1px color-mix(in srgb, var(--marc) 35%, transparent); }
.msg-atendente.com-marcador { box-shadow: inset -3px 0 0 var(--marc), 0 0 0 1px color-mix(in srgb, var(--marc) 45%, transparent); }
.msg-marcador {
  display: flex; align-items: center; gap: 6px; max-width: 100%; margin: -2px 0 6px; padding: 4px 9px 4px 7px; border-radius: 8px;
  border: none; font-size: 11.5px; text-align: left; color: #fff; cursor: pointer;
  background: color-mix(in srgb, var(--marc) 22%, rgba(0, 0, 0, .25));
}
.msg-marcador svg { width: 12px; height: 12px; flex: none; color: var(--marc); fill: var(--marc); }
.msg-marcador b { font-weight: 800; color: var(--marc); letter-spacing: .2px; filter: brightness(1.15); }
.msg-marcador span { min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; opacity: .9; }
.msg-marcador span::before { content: "· "; opacity: .6; }

/* ficha: marcadores */
.marcadas { background: rgba(255, 255, 255, .02); border-color: var(--linha2); }
.marcadas-titulo { color: var(--txt); }
.marcadas-titulo svg { color: var(--amarelo); }
#lista-marcadas li { border-left: 3px solid var(--marc, var(--amarelo)); }
#lista-marcadas li:hover { border-color: var(--marc, var(--amarelo)); }
.marc-linha { display: flex; align-items: center; gap: 8px; justify-content: space-between; }
.marc-pilula { display: inline-flex; align-items: center; gap: 5px; font-size: 11px; font-weight: 800; color: var(--marc); }
.marc-pilula svg { width: 11px; height: 11px; fill: var(--marc); }
#lista-marcadas li em { display: block; font-style: normal; font-size: 12.5px; font-weight: 700; margin-top: 4px; }
#lista-marcadas li span b { color: var(--txt2); font-weight: 700; }

/* modal marcador */
.modal-marcador { max-width: 480px; }
#marc-ic { --marc: var(--neon); color: var(--marc); background: color-mix(in srgb, var(--marc) 16%, transparent); border-color: color-mix(in srgb, var(--marc) 40%, transparent); }
.marc-bloco { display: flex; flex-direction: column; gap: 9px; }
.marc-rotulo { display: flex; align-items: center; gap: 7px; font-size: 11.5px; font-weight: 800; letter-spacing: 1px; text-transform: uppercase; color: var(--txt2); }
.marc-rotulo svg { width: 14px; height: 14px; }
.marc-chips { display: flex; flex-wrap: wrap; gap: 8px; }
.marc-chip {
  display: inline-flex; align-items: center; gap: 7px; padding: 9px 13px; border-radius: 12px; font-weight: 700; font-size: 13px;
  border: 1.5px solid var(--linha2); background: var(--card); color: var(--txt2); transition: .15s;
}
.marc-chip svg { width: 14px; height: 14px; color: var(--marc); }
.marc-chip:hover { color: var(--txt); border-color: color-mix(in srgb, var(--marc) 55%, transparent); }
.marc-chip.ativo { color: #fff; border-color: var(--marc); background: color-mix(in srgb, var(--marc) 22%, var(--card)); box-shadow: 0 0 0 3px color-mix(in srgb, var(--marc) 18%, transparent); }
.marc-chip.ativo svg { fill: var(--marc); }
.marc-quando { display: flex; flex-wrap: wrap; gap: 7px; }
.marc-quando button { padding: 8px 12px; border-radius: 10px; font-size: 12.5px; font-weight: 700; border: 1px solid var(--linha2); background: var(--card); color: var(--txt2); transition: .15s; }
.marc-quando button:hover { color: var(--txt); }
.marc-quando button.ativo { color: #3a2c00; background: linear-gradient(160deg, var(--amarelo), var(--amarelo-esc)); border-color: transparent; }
#marc-data { background: var(--card); border: 1px solid var(--linha2); border-radius: 12px; padding: 11px 12px; color: var(--txt); color-scheme: dark; }
.modal-marcador .modal-botoes { flex-wrap: wrap; }

/* lista de lembretes */
.pop-lembretes {
  position: fixed; z-index: 160; width: min(380px, calc(100vw - 16px)); max-height: min(520px, calc(100vh - 90px)); display: flex; flex-direction: column;
  background: linear-gradient(180deg, var(--card2), var(--card)); border: 1px solid var(--linha2); border-radius: 18px; box-shadow: var(--sombra-lg); animation: lgFade .15s;
}
.pop-cabeca { display: flex; align-items: center; gap: 9px; padding: 14px 14px 10px 16px; border-bottom: 1px solid var(--linha); }
.pop-cabeca > svg { width: 18px; height: 18px; color: var(--amarelo); }
.pop-cabeca strong { flex: 1; font-size: 14.5px; }
#lista-lembretes { list-style: none; overflow-y: auto; padding: 10px; display: flex; flex-direction: column; gap: 8px; }
.lemb { padding: 11px 12px; border-radius: 13px; background: var(--card); border: 1px solid var(--linha); }
.lemb.vencido { border-color: rgba(245, 197, 66, .5); background: linear-gradient(135deg, rgba(245, 197, 66, .1), var(--card)); }
.lemb-topo { display: flex; justify-content: space-between; gap: 8px; align-items: center; font-size: 11.5px; }
.lemb-hora { display: inline-flex; align-items: center; gap: 5px; font-weight: 800; color: var(--amarelo); }
.lemb-hora svg { width: 12px; height: 12px; }
.lemb-contato { display: inline-flex; align-items: center; gap: 4px; color: var(--txt2); font-weight: 700; min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.lemb-contato svg { width: 12px; height: 12px; }
.lemb-texto { font-weight: 700; font-size: 13.5px; margin-top: 6px; }
.lemb-trecho { font-size: 12.5px; color: var(--txt2); margin-top: 3px; display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden; }
.lemb-acoes { display: flex; gap: 6px; margin-top: 10px; flex-wrap: wrap; }
.lemb-acoes button, .alarme-acoes button {
  display: inline-flex; align-items: center; gap: 5px; padding: 6px 10px; border-radius: 9px; font-size: 12px; font-weight: 700;
  border: 1px solid var(--linha2); background: var(--card2); color: var(--txt2);
}
.lemb-acoes button:hover, .alarme-acoes button:hover { color: var(--txt); }
.lemb-acoes button svg, .alarme-acoes button svg { width: 13px; height: 13px; }
.lemb-acoes .ok { color: var(--neon); border-color: rgba(52, 211, 153, .35); }
.lemb-vazio { display: flex; gap: 12px; align-items: flex-start; color: var(--txt2); font-size: 13px; line-height: 1.5; padding: 10px 6px; }
.lemb-vazio svg { width: 22px; height: 22px; flex: none; color: var(--txt3); }

/* alarme na hora do lembrete */
.alarmes { position: fixed; z-index: 190; top: 16px; left: 50%; transform: translateX(-50%); width: min(440px, calc(100vw - 24px)); display: flex; flex-direction: column; gap: 10px; pointer-events: none; }
.alarme {
  pointer-events: auto; display: flex; gap: 13px; padding: 15px 16px; border-radius: 18px;
  background: linear-gradient(135deg, #2a2106, #111a28 70%); border: 1px solid rgba(245, 197, 66, .55);
  box-shadow: 0 18px 50px rgba(0, 0, 0, .55), 0 0 0 4px rgba(245, 197, 66, .1); animation: alarmeEntra .45s cubic-bezier(.2, 1.4, .4, 1);
}
@keyframes alarmeEntra { from { opacity: 0; transform: translateY(-24px) scale(.96); } }
.alarme-ic { width: 42px; height: 42px; flex: none; border-radius: 13px; display: grid; place-items: center; color: #3a2c00; background: linear-gradient(160deg, var(--amarelo), var(--amarelo-esc)); animation: sinoBalanca 1.2s ease-in-out 3; }
.alarme-ic svg { width: 22px; height: 22px; }
@keyframes sinoBalanca { 0%, 100% { transform: rotate(0); } 20% { transform: rotate(14deg); } 40% { transform: rotate(-12deg); } 60% { transform: rotate(8deg); } 80% { transform: rotate(-4deg); } }
.alarme-corpo { flex: 1; min-width: 0; display: flex; flex-direction: column; gap: 3px; }
.alarme-corpo small { font-size: 11.5px; font-weight: 800; color: var(--amarelo); letter-spacing: .3px; }
.alarme-corpo strong { font-size: 15px; }
.alarme-corpo > span { font-size: 12.5px; color: var(--txt2); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.alarme-acoes { display: flex; gap: 6px; margin-top: 8px; }
.alarme-acoes .principal { color: #3a2c00; background: linear-gradient(160deg, var(--amarelo), var(--amarelo-esc)); border-color: transparent; }

@media (max-width: 560px) {
  .lista-topo { gap: 8px; }
  .btn-sino, .btn-nova { width: 42px; height: 42px; }
  .abas { gap: 4px; padding-left: 8px; padding-right: 8px; }
  .aba { font-size: 10.5px; }
  .modal-marcador .marc-chip { padding: 8px 10px; font-size: 12.5px; }
}

.qr-ajuda { width: 100%; margin-top: 14px; padding: 14px; border-radius: 14px; background: rgba(245, 197, 66, .07); border: 1px solid rgba(245, 197, 66, .3); text-align: center; }
.qr-ajuda p { color: #fde68a; font-size: 13.5px; line-height: 1.5; margin-bottom: 10px; }

/* usuário logado no topo (nome + função) */
.eu { position: relative; }
.eu-botao {
  display: flex; align-items: center; gap: 10px; padding: 5px 10px 5px 5px; border-radius: 999px;
  background: var(--card); border: 1px solid var(--linha2); color: var(--txt); transition: .15s; max-width: 260px;
}
.eu-botao:hover { border-color: rgba(52, 211, 153, .4); }
.eu-botao > svg { width: 15px; height: 15px; color: var(--txt3); flex: none; }
.eu-avatar { width: 34px; height: 34px; flex: none; display: grid; place-items: center; font-weight: 800; color: #fff;
  background: linear-gradient(160deg, #22c55e, #0f7a37); border-radius: 50%; box-shadow: 0 4px 14px rgba(22, 163, 74, .3); }
.eu-info { display: flex; flex-direction: column; min-width: 0; text-align: left; line-height: 1.2; }
.eu-info strong { font-size: 13.5px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.eu-info small { font-size: 11px; font-weight: 700; color: var(--neon); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.eu-menu {
  position: absolute; right: 0; top: calc(100% + 8px); z-index: 120; width: 250px; padding: 8px; border-radius: 16px;
  background: linear-gradient(180deg, var(--card2), var(--card)); border: 1px solid var(--linha2); box-shadow: var(--sombra-lg); animation: lgFade .12s;
}
.eu-menu-cab { display: flex; gap: 11px; align-items: center; padding: 8px 8px 12px; border-bottom: 1px solid var(--linha); margin-bottom: 6px; }
.eu-menu-cab .eu-avatar { width: 42px; height: 42px; font-size: 17px; }
.eu-menu-cab div { min-width: 0; display: flex; flex-direction: column; gap: 2px; }
.eu-menu-cab strong { font-size: 14.5px; }
.eu-menu-cab small { font-size: 12px; font-weight: 700; color: var(--neon); }
.eu-menu-cab .eu-email { color: var(--txt3); font-weight: 600; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.eu-menu a { display: flex; align-items: center; gap: 10px; padding: 10px; border-radius: 10px; font-weight: 700; color: var(--txt2); text-decoration: none; }
.eu-menu a:hover { background: var(--card3); color: #ff9aa3; }
.eu-menu a svg { width: 18px; height: 18px; }
@media (max-width: 760px) { .eu-info, .eu-botao > svg { display: none; } .eu-botao { padding: 3px; } }

/* =====================================================================
   v8 — FUNDO DO CHAT (estilo WhatsApp, com a marca da Mais)
   ===================================================================== */
.atd-chat {
  background:
    radial-gradient(ellipse 70% 45% at 12% 0%, rgba(22, 163, 74, .12), transparent 62%),
    radial-gradient(ellipse 60% 45% at 100% 100%, rgba(20, 184, 166, .09), transparent 60%),
    #070c15;
}
.atd-chat::before { opacity: 1; background-image: url("../img/fundo-chat.svg"); background-size: 420px 420px; background-position: center top; }

/* =====================================================================
   LISTA: lembrete e marcadores em cima do contato
   ===================================================================== */
.conv-lemb {
  display: flex; align-items: center; gap: 6px; min-width: 0; margin: -2px 0 5px; padding: 3px 8px 3px 6px; border-radius: 8px;
  font-size: 11px; line-height: 1.3; color: var(--txt2);
  background: color-mix(in srgb, var(--marc) 12%, transparent); border: 1px solid color-mix(in srgb, var(--marc) 30%, transparent);
}
.conv-lemb svg { width: 12px; height: 12px; flex: none; color: var(--marc); }
.conv-lemb b { color: var(--marc); font-weight: 800; flex: none; }
.conv-lemb span { flex: none; font-weight: 700; color: var(--txt); }
.conv-lemb i { font-style: normal; min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.conv-lemb i::before { content: "· "; opacity: .6; }
.conv-lemb.vencido { animation: lembPulsa 1.8s ease-in-out infinite; }
@keyframes lembPulsa { 50% { background: color-mix(in srgb, var(--marc) 26%, transparent); } }
.conv-marcs { display: flex; flex-wrap: wrap; gap: 4px; margin: -2px 0 5px; }
.conv-marcs span {
  display: inline-flex; align-items: center; gap: 3px; padding: 1px 7px 1px 5px; border-radius: 6px; font-size: 10.5px; font-weight: 800;
  color: var(--marc); background: color-mix(in srgb, var(--marc) 12%, transparent);
}
.conv-marcs svg { width: 10px; height: 10px; fill: var(--marc); }

/* =====================================================================
   TRANSFERIR
   ===================================================================== */
.modal-transferir { max-width: 500px; }
.transf-busca { display: flex; align-items: center; gap: 9px; padding: 0 13px; border-radius: 12px; background: var(--card); border: 1px solid var(--linha2); }
.transf-busca svg { width: 17px; height: 17px; color: var(--txt3); flex: none; }
.transf-busca input { flex: 1; min-width: 0; background: none; border: none; outline: none; color: var(--txt); padding: 11px 0; }
.transf-busca:focus-within { border-color: rgba(52, 211, 153, .5); }
.transf-lista { display: flex; flex-direction: column; gap: 7px; max-height: min(330px, 42vh); overflow-y: auto; padding: 2px; }
.transf-item {
  display: flex; align-items: center; gap: 12px; width: 100%; padding: 10px 12px; border-radius: 14px; text-align: left;
  border: 1.5px solid var(--linha2); background: var(--card); color: var(--txt); transition: .15s;
}
.transf-item:hover { border-color: rgba(52, 211, 153, .35); background: var(--card2); }
.transf-item.ativo { border-color: var(--neon); background: linear-gradient(135deg, rgba(22, 163, 74, .2), rgba(22, 163, 74, .05)); box-shadow: 0 0 0 3px rgba(22, 163, 74, .12); }
.transf-item .avatar { position: relative; width: 42px; height: 42px; flex: none; display: grid; place-items: center; border-radius: 50%; font-weight: 800; color: #fff; }
.transf-item .avatar svg { width: 20px; height: 20px; }
.transf-item .avatar i { position: absolute; right: -1px; bottom: -1px; width: 12px; height: 12px; border-radius: 50%; background: #56627a; border: 2.5px solid var(--card); }
.transf-item .avatar i.on { background: #22c55e; box-shadow: 0 0 8px rgba(34, 197, 94, .7); }
.transf-info { flex: 1; min-width: 0; display: flex; flex-direction: column; }
.transf-info strong { font-size: 14px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.transf-info strong em { font-style: normal; font-size: 10.5px; font-weight: 800; color: var(--txt3); margin-left: 4px; text-transform: uppercase; }
.transf-info small { font-size: 12px; color: var(--neon); font-weight: 700; }
.transf-meta { display: flex; flex-direction: column; align-items: flex-end; flex: none; }
.transf-meta b { font-size: 11px; font-weight: 800; color: var(--txt3); }
.transf-meta b.on { color: #4ade80; }
.transf-meta small { font-size: 11px; color: var(--txt3); }
.transf-check { width: 22px; height: 22px; flex: none; border-radius: 50%; display: grid; place-items: center; border: 1.5px solid var(--linha2); color: transparent; }
.transf-check svg { width: 13px; height: 13px; }
.transf-item.ativo .transf-check { background: var(--neon); border-color: var(--neon); color: #04210f; }
.transf-fila .avatar { background: linear-gradient(160deg, var(--amarelo), var(--amarelo-esc)); color: #3a2c00; }
.transf-fila .transf-info small { color: var(--amarelo); }
#transf-enviar:disabled { opacity: .5; cursor: not-allowed; }
@media (max-width: 480px) { .transf-meta small { display: none; } }

.alarme-transf { background: linear-gradient(135deg, #062a17, #111a28 70%); border-color: rgba(52, 211, 153, .55); box-shadow: 0 18px 50px rgba(0, 0, 0, .55), 0 0 0 4px rgba(52, 211, 153, .1); }
.alarme-transf .alarme-ic { background: linear-gradient(160deg, #34d399, #16a34a); color: #04210f; animation: none; }
.alarme-transf .alarme-corpo small { color: #6ee7b7; }
.alarme-transf .alarme-acoes .principal { background: linear-gradient(160deg, #34d399, #16a34a); color: #04210f; }
.alarme-nota { white-space: normal !important; color: var(--txt) !important; background: rgba(255, 255, 255, .05); padding: 6px 9px; border-radius: 9px; margin-top: 3px; }

/* =====================================================================
   PAINEL DO CLIENTE (ao lado do chat)
   ===================================================================== */
.atd-cliente { background: linear-gradient(180deg, #0a111d, #080d17); gap: 0; padding-bottom: 18px; }
.cli-topo { padding: 16px 16px 0; min-height: 50px; }
.cli-hero {
  position: relative; margin: 10px 14px 4px; padding: 22px 16px 16px; border-radius: 20px; text-align: center; overflow: hidden;
  background: radial-gradient(ellipse 90% 70% at 50% 0%, rgba(34, 197, 94, .22), transparent 70%), linear-gradient(180deg, #0f1a2a, #0c1422);
  border: 1px solid rgba(52, 211, 153, .18);
}
.cli-hero::before { content: ""; position: absolute; inset: 0; background: url("../img/fundo-chat.svg") center / 300px; opacity: .8; pointer-events: none; }
.cli-hero > * { position: relative; }
.cli-avatar { width: 84px !important; height: 84px !important; margin: 0 auto 12px; border-radius: 26px !important; font-size: 30px !important; display: grid !important; place-items: center;
  box-shadow: 0 14px 34px rgba(0, 0, 0, .45), 0 0 0 4px rgba(255, 255, 255, .05); }
.cli-avatar svg { width: 40px; height: 40px; }
.cli-hero strong { display: block; font-size: 18px; letter-spacing: -.2px; overflow-wrap: anywhere; }
.cli-tel {
  display: inline-flex; align-items: center; gap: 7px; margin-top: 7px; padding: 5px 11px; border-radius: 999px; font-size: 13px; font-weight: 700;
  color: var(--txt2); background: rgba(0, 0, 0, .25); border: 1px solid var(--linha2); transition: .15s;
}
.cli-tel svg { width: 13px; height: 13px; }
.cli-tel:not(:disabled):hover { color: var(--neon); border-color: rgba(52, 211, 153, .4); }
.cli-tel:disabled { cursor: default; }
.cli-chips { display: flex; flex-wrap: wrap; justify-content: center; gap: 5px; margin-top: 12px; }
.cli-chip { font-size: 10.5px; font-weight: 800; letter-spacing: .2px; padding: 3px 9px; border-radius: 999px; color: var(--txt2); background: rgba(255, 255, 255, .05); border: 1px solid var(--linha2); }
.cli-chip.verde { color: #4ade80; border-color: rgba(74, 222, 128, .35); background: rgba(22, 163, 74, .12); }
.cli-chip.amarelo { color: var(--amarelo); border-color: rgba(245, 197, 66, .35); background: rgba(245, 197, 66, .08); }
.cli-chip.azul { color: #93c5fd; border-color: rgba(96, 165, 250, .35); background: rgba(59, 130, 246, .1); }

.cli-form { padding: 0; gap: 0; display: block; }
.cli-sec { margin: 12px 14px 0; padding: 13px 14px; border-radius: 16px; background: rgba(255, 255, 255, .025); border: 1px solid var(--linha); }
.cli-sec-tit { display: flex; align-items: center; gap: 7px; font-size: 11px; font-weight: 800; letter-spacing: 1.1px; text-transform: uppercase; color: var(--txt2); margin-bottom: 9px; }
.cli-sec-tit svg { width: 14px; height: 14px; color: var(--neon); }
.cli-salvo { margin-left: auto; font-size: 11px; letter-spacing: 0; text-transform: none; color: #4ade80; opacity: 0; transition: .25s; }
.cli-salvo.on { opacity: 1; }
#cli-observacoes {
  width: 100%; min-height: 64px; resize: vertical; border-radius: 11px; padding: 10px 12px; font-size: 13.5px; line-height: 1.5; color: var(--txt);
  background: rgba(245, 197, 66, .05); border: 1px dashed rgba(245, 197, 66, .28); outline: none; transition: .15s;
}
#cli-observacoes:focus { border-style: solid; border-color: rgba(245, 197, 66, .55); background: rgba(245, 197, 66, .08); }
.cli-campo { display: grid; grid-template-columns: 74px minmax(0, 1fr); align-items: center; gap: 8px; padding: 4px 0; border-top: 1px solid rgba(255, 255, 255, .04); cursor: text; }
.cli-campo:first-of-type { border-top: none; }
.cli-campo span { font-size: 11.5px; font-weight: 700; color: var(--txt3); }
.cli-campo input { width: 100%; min-width: 0; background: none; border: 1px solid transparent; border-radius: 9px; padding: 8px 9px; color: var(--txt); font-size: 13.5px; outline: none; transition: .15s; }
.cli-campo input::placeholder { color: #4d5d78; }
.cli-campo input:hover { background: rgba(255, 255, 255, .03); }
.cli-campo input:focus { background: var(--card); border-color: rgba(52, 211, 153, .45); }
.marcadas.cli-sec { margin: 12px 14px 0; }
.cli-pessoas { list-style: none; display: flex; flex-direction: column; gap: 8px; }
.cli-pessoas li { display: flex; align-items: center; gap: 9px; }
.cli-pessoas .avatar { width: 30px; height: 30px; flex: none; border-radius: 50%; display: grid; place-items: center; font-size: 11.5px; font-weight: 800; color: #fff; }
.cli-pessoas div { flex: 1; min-width: 0; }
.cli-pessoas strong { display: block; font-size: 12.5px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.cli-pessoas i { display: block; height: 3px; border-radius: 3px; margin-top: 4px; opacity: .7; }
.cli-pessoas small { font-size: 11px; font-weight: 800; color: var(--txt3); }
.cli-fotos { display: grid; grid-template-columns: repeat(3, 1fr); gap: 5px; }
.cli-fotos button { aspect-ratio: 1; border: none; border-radius: 10px; background: var(--card3) center / cover no-repeat; cursor: zoom-in; transition: .15s; display: grid; place-items: center; color: #fff; }
.cli-fotos button:hover { filter: brightness(1.15); transform: scale(1.03); }
.cli-fotos button.video svg { width: 22px; height: 22px; }
.cli-docs { list-style: none; display: flex; flex-direction: column; gap: 5px; margin-top: 8px; }
.cli-docs a { display: flex; align-items: center; gap: 9px; padding: 8px 10px; border-radius: 10px; background: var(--card); border: 1px solid var(--linha); color: var(--txt); text-decoration: none; font-size: 12.5px; }
.cli-docs a:hover { border-color: rgba(52, 211, 153, .35); }
.cli-docs svg { width: 16px; height: 16px; color: #93c5fd; flex: none; }
.cli-docs span { flex: 1; min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.cli-docs small { color: var(--txt3); font-size: 11px; flex: none; }
.cli-vazio { list-style: none; font-size: 12.5px; color: var(--txt3); line-height: 1.5; grid-column: 1 / -1; }
.atd-cliente > * { flex-shrink: 0; }

.lf-alerta { cursor: pointer; animation: lfAlertaEntra .35s ease; overflow: hidden; transition: opacity .35s, transform .35s, max-height .4s, margin .4s, padding .4s; }
.lf-alerta-sai { opacity: 0; transform: translateY(-6px); max-height: 0 !important; margin-bottom: 0 !important; padding-top: 0 !important; padding-bottom: 0 !important; border-width: 0 !important; }
@keyframes lfAlertaEntra { from { opacity: 0; transform: translateY(-8px); } }

/* =====================================================================
   CHAT DA EQUIPE
   ===================================================================== */
.eq { display: grid; grid-template-columns: 350px minmax(0, 1fr); height: 100%; min-height: 0; }
.eq-lista { display: flex; flex-direction: column; min-height: 0; border-right: 1px solid var(--linha); background: rgba(10, 16, 27, .6); }
.eq-pessoas { list-style: none; flex: 1; overflow-y: auto; padding: 10px; display: flex; flex-direction: column; gap: 4px; }
.eq-pessoa { padding-right: 12px; }
.eq-chat {
  position: relative; display: flex; flex-direction: column; min-width: 0; min-height: 0; overflow: hidden;
  background: radial-gradient(ellipse 70% 45% at 12% 0%, rgba(59, 130, 246, .10), transparent 62%),
              radial-gradient(ellipse 60% 45% at 100% 100%, rgba(22, 163, 74, .09), transparent 60%), #070c15;
}
.eq-chat::before { content: ""; position: absolute; inset: 0; pointer-events: none; background: url("../img/fundo-chat.svg") center top / 420px 420px; }
.eq-ativo { position: relative; display: flex; flex-direction: column; flex: 1; min-height: 0; }
.eq-av { position: relative; display: grid !important; place-items: center; color: #fff; font-weight: 800; border-radius: 50%; }
.eq-av > i { position: absolute; right: -1px; bottom: -1px; width: 12px; height: 12px; border-radius: 50%; background: #56627a; border: 2.5px solid #0b1220; }
.eq-av > i.on { background: #22c55e; box-shadow: 0 0 8px rgba(34, 197, 94, .7); }
.eq-av-geral { background: linear-gradient(160deg, #60a5fa, #1d4ed8) !important; border-radius: 14px !important; }
.eq-av-geral svg { width: 52%; height: 52%; }
.eq-func { font-size: 11.5px; color: var(--txt3); margin-top: 3px; }
.eq-on { color: #4ade80; font-weight: 800; }
.eq-dig { color: var(--neon); font-weight: 700; font-style: italic; }
.eq-adm { font-style: normal; font-size: 9.5px; font-weight: 800; letter-spacing: .4px; text-transform: uppercase; color: var(--amarelo); border: 1px solid rgba(245, 197, 66, .35); border-radius: 5px; padding: 0 4px; margin-left: 4px; vertical-align: 1px; }
.eq-mensagens .msg .autor small { font-weight: 600; opacity: .7; }
.eq-visto { display: inline-flex; margin-left: 4px; color: rgba(255, 255, 255, .55); vertical-align: -3px; }
.eq-visto svg { width: 15px; height: 15px; }
.eq-visto.lida { color: #7dd3fc; }
.eq-arq { display: flex; align-items: center; gap: 10px; padding: 9px 11px; margin-bottom: 4px; border-radius: 11px; background: rgba(0, 0, 0, .22); color: inherit; text-decoration: none; min-width: 220px; }
.eq-arq > svg { width: 22px; height: 22px; flex: none; }
.eq-arq > svg:last-child { width: 18px; height: 18px; opacity: .8; }
.eq-arq span { flex: 1; min-width: 0; display: flex; flex-direction: column; }
.eq-arq strong { font-size: 13px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.eq-arq small { font-size: 11px; opacity: .75; }
.eq-conv {
  display: flex; align-items: center; gap: 11px; padding: 10px 12px; margin-bottom: 5px; border-radius: 13px; min-width: 240px;
  text-decoration: none; color: inherit; background: rgba(0, 0, 0, .25); border: 1px solid rgba(255, 255, 255, .1); transition: .15s;
}
.eq-conv:hover { border-color: rgba(52, 211, 153, .5); }
.eq-conv-ic { width: 38px; height: 38px; flex: none; border-radius: 12px; display: grid; place-items: center; background: linear-gradient(160deg, #34d399, #16a34a); color: #04210f; }
.eq-conv-ic svg { width: 19px; height: 19px; }
.eq-conv span:last-child { display: flex; flex-direction: column; min-width: 0; }
.eq-conv small { font-size: 10.5px; font-weight: 800; letter-spacing: .4px; text-transform: uppercase; opacity: .7; }
.eq-conv strong { font-size: 14px; }
.eq-conv em { font-style: normal; font-size: 12px; font-weight: 700; color: #6ee7b7; }
.eq-conv[data-sem-acesso] em { color: var(--amarelo); }
.eq-inicio { margin: auto; display: flex; flex-direction: column; align-items: center; gap: 6px; text-align: center; color: var(--txt2); padding: 30px; }
.eq-inicio svg { width: 44px; height: 44px; color: var(--neon); opacity: .8; margin-bottom: 6px; }
.eq-inicio strong { color: var(--txt); font-size: 16px; }
.nav-badge-verde { color: #04210f; background: linear-gradient(160deg, #4ade80, #16a34a); box-shadow: 0 3px 10px rgba(34, 197, 94, .35); }
.nav-badge:empty { display: none; }
@media (max-width: 900px) {
  .eq { grid-template-columns: minmax(0, 1fr); }
  .eq-lista { border-right: none; }
  .eq-chat { display: none; }
  .eq.chat-aberto .eq-lista { display: none; }
  .eq.chat-aberto .eq-chat { display: flex; }
}

/* =====================================================================
   EQUIPE — Geral com regras, aviso fixado, travado, apagadas
   ===================================================================== */
.eq-tag-modo { display: inline-flex; align-items: center; gap: 5px; padding: 3px 9px; border-radius: 999px; font-size: 10.5px; font-weight: 800; border: 1px solid; white-space: nowrap; }
.eq-tag-modo svg { width: 12px; height: 12px; }
.eq-tag-modo.verde { color: #4ade80; border-color: rgba(74, 222, 128, .35); background: rgba(22, 163, 74, .1); }
.eq-tag-modo.azul { color: #93c5fd; border-color: rgba(96, 165, 250, .35); background: rgba(59, 130, 246, .1); }
.eq-tag-modo.vermelho { color: #fca5a5; border-color: rgba(248, 113, 113, .4); background: rgba(239, 68, 68, .1); }
.eq-modo { font-size: 11.5px; padding: 6px 11px; }

.eq-fixada {
  position: relative; z-index: 2; display: flex; align-items: center; gap: 11px; width: 100%; padding: 9px 18px; text-align: left;
  border: none; border-bottom: 1px solid rgba(245, 197, 66, .25); color: var(--txt);
  background: linear-gradient(90deg, rgba(245, 197, 66, .14), rgba(245, 197, 66, .04)); backdrop-filter: blur(8px);
}
.eq-fixada > svg { width: 17px; height: 17px; color: var(--amarelo); flex: none; transform: rotate(35deg); }
.eq-fixada span { min-width: 0; display: flex; flex-direction: column; }
.eq-fixada small { font-size: 10.5px; font-weight: 800; letter-spacing: .4px; text-transform: uppercase; color: var(--amarelo); }
.eq-fixada b { font-size: 13.5px; font-weight: 600; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.eq-fixada:hover { background: linear-gradient(90deg, rgba(245, 197, 66, .2), rgba(245, 197, 66, .06)); }
.eq-msg-fixada { box-shadow: inset 3px 0 0 var(--amarelo); }
.eq-pino { display: inline-flex; margin-right: 4px; color: var(--amarelo); vertical-align: -2px; }
.eq-pino svg { width: 12px; height: 12px; transform: rotate(35deg); }

.eq-travado {
  display: flex; align-items: center; justify-content: center; gap: 10px; margin: 10px 16px; padding: 13px 16px; border-radius: 14px; text-align: center;
  font-size: 13px; font-weight: 600; color: #fecaca; background: rgba(239, 68, 68, .08); border: 1px dashed rgba(248, 113, 113, .4);
}
.eq-travado svg { width: 18px; height: 18px; flex: none; color: #f87171; }
.eq-aviso { max-width: 82% !important; font-weight: 600; }
.eq-apagada .msg-texto { display: flex; align-items: center; gap: 6px; font-style: italic; opacity: .6; }
.eq-apagada .msg-texto svg { width: 14px; height: 14px; }
.menu-msg button.perigo:hover { color: #f87171; }

.eq-modos { display: flex; flex-direction: column; gap: 8px; }
.eq-modo-op {
  display: flex; align-items: center; gap: 12px; width: 100%; padding: 12px; border-radius: 14px; text-align: left;
  border: 1.5px solid var(--linha2); background: var(--card); color: var(--txt); transition: .15s;
}
.eq-modo-op:hover { border-color: rgba(52, 211, 153, .35); }
.eq-modo-op.ativo { border-color: var(--neon); background: linear-gradient(135deg, rgba(22, 163, 74, .18), rgba(22, 163, 74, .04)); box-shadow: 0 0 0 3px rgba(22, 163, 74, .1); }
.eq-modo-op > span:nth-child(2) { flex: 1; display: flex; flex-direction: column; }
.eq-modo-op strong { font-size: 14.5px; }
.eq-modo-op small { font-size: 12px; color: var(--txt2); }
.eq-modo-op.ativo .transf-check { background: var(--neon); border-color: var(--neon); color: #04210f; }
.eq-modo-ic { width: 42px; height: 42px; flex: none; border-radius: 13px; display: grid; place-items: center; color: #fff; }
.eq-modo-ic svg { width: 20px; height: 20px; }
.eq-modo-ic.verde { background: linear-gradient(160deg, #34d399, #16a34a); }
.eq-modo-ic.azul { background: linear-gradient(160deg, #60a5fa, #1d4ed8); }
.eq-modo-ic.vermelho { background: linear-gradient(160deg, #f87171, #b91c1c); }
.eq-quem { display: flex; flex-direction: column; gap: 8px; }
.eq-quem-topo { display: flex; justify-content: space-between; align-items: center; font-size: 11.5px; font-weight: 800; letter-spacing: 1px; text-transform: uppercase; color: var(--txt2); }
.eq-link { background: none; border: none; color: var(--neon); font-weight: 700; font-size: 12px; text-transform: none; letter-spacing: 0; }
.transf-item.eq-sempre { opacity: .65; cursor: default; }
.eq-ativo .solte-aqui { position: absolute; }
@media (max-width: 560px) { .eq-modo { font-size: 0; gap: 0; padding: 7px; } .eq-modo svg { width: 15px; height: 15px; } }

/* =====================================================================
   v11 — botões do chat com nome (barra própria), lembrete inteiro,
   resumo do dia no menu lateral
   ===================================================================== */
.chat-topo { flex-wrap: wrap; row-gap: 10px; padding-bottom: 10px; }
.chat-acoes {
  order: 3; flex: 1 1 100%; min-width: 0; display: flex; gap: 6px; overflow-x: auto; padding: 2px 0 2px;
  scrollbar-width: none; -webkit-mask-image: linear-gradient(90deg, #000 92%, transparent); mask-image: linear-gradient(90deg, #000 92%, transparent);
}
.chat-acoes::-webkit-scrollbar { display: none; }
.chat-acoes .btn, .chat-acoes .btn-icone {
  display: inline-flex !important; align-items: center; gap: 7px; flex: none; width: auto !important; height: 34px !important;
  padding: 0 13px !important; border-radius: 10px; font-size: 12.5px; font-weight: 700; white-space: nowrap;
}
.chat-acoes .btn svg { width: 16px; height: 16px; }
.chat-acoes .btn .btn-txt { display: inline !important; }
.chat-acoes .btn.oculto { display: none !important; }
.chat-acoes .btn-secundario { background: rgba(255, 255, 255, .04); }
@media (min-width: 1281px) { .chat-acoes .btn-toggle-cli { display: none !important; } }
.eq .chat-acoes { order: 0; flex: none; overflow: visible; -webkit-mask-image: none; mask-image: none; }

.conv-lemb { flex-wrap: wrap; align-items: center; row-gap: 3px; padding: 5px 9px 6px 7px; }
.conv-lemb i { flex: 1 1 100%; white-space: normal; overflow: visible; overflow-wrap: anywhere; color: var(--txt); font-size: 12px; line-height: 1.4; }
.conv-lemb i::before { content: none; }

.side-rodape { gap: 10px; padding: 12px 12px 14px; }
.hoje { padding: 12px; border-radius: 16px; background: linear-gradient(160deg, rgba(22, 163, 74, .1), rgba(255, 255, 255, .02)); border: 1px solid var(--linha); }
.hoje-topo { display: flex; align-items: baseline; justify-content: space-between; margin-bottom: 9px; }
.hoje-topo span { font-size: 10.5px; font-weight: 800; letter-spacing: 1.4px; text-transform: uppercase; color: var(--txt2); }
.hoje-topo small { font-size: 11px; color: var(--txt3); text-transform: capitalize; }
.hoje-grade { display: grid; grid-template-columns: 1fr 1fr; gap: 6px; }
.hoje-item {
  display: flex; flex-direction: column; gap: 1px; padding: 8px 10px; border-radius: 11px; text-decoration: none;
  background: rgba(0, 0, 0, .22); border: 1px solid transparent; transition: .15s;
}
.hoje-item:hover { border-color: var(--c); transform: translateY(-1px); }
.hoje-item b { font-size: 19px; line-height: 1.1; font-weight: 800; color: var(--c); font-variant-numeric: tabular-nums; }
.hoje-item span { font-size: 10.5px; font-weight: 700; color: var(--txt2); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.hoje-item.amarelo { --c: var(--amarelo); }
.hoje-item.verde { --c: #4ade80; }
.hoje-item.azul { --c: #60a5fa; }
.hoje-item.roxo { --c: #c084fc; }
a.side-status { text-decoration: none; border-radius: 10px; padding: 7px 8px; transition: .15s; }
a.side-status:hover { background: rgba(255, 255, 255, .04); color: var(--txt); }
.side-versao { display: flex; align-items: center; justify-content: center; gap: 6px; opacity: .8; }
.side-versao img { width: 14px; height: 14px; }
@media (max-height: 700px) { .hoje-grade { grid-template-columns: repeat(4, 1fr); } .hoje-item span { display: none; } .hoje-item { align-items: center; padding: 6px; } }
.hoje-grade { grid-template-columns: minmax(0, 1fr) minmax(0, 1fr); }
.hoje-item { min-width: 0; }
.chat-acoes { flex-wrap: wrap; overflow: visible; -webkit-mask-image: none; mask-image: none; }
@media (max-width: 560px) { .chat-acoes .btn, .chat-acoes .btn-icone { height: 32px !important; padding: 0 10px !important; font-size: 12px; gap: 5px; } }

/* =====================================================================
   v12 — Dados do cliente: gaveta lateral (fechada por padrão) em
   qualquer tamanho de tela
   ===================================================================== */
.atd, .atd:not(.com-cliente) { grid-template-columns: 350px minmax(0, 1fr); }
@media (max-width: 1280px) { .atd, .atd:not(.com-cliente) { grid-template-columns: 330px minmax(0, 1fr); } }
@media (max-width: 900px) { .atd, .atd:not(.com-cliente) { grid-template-columns: minmax(0, 1fr); } }
.atd .atd-cliente {
  display: flex; position: fixed; top: 0; right: 0; bottom: 0; width: min(410px, 94vw); z-index: 70;
  border-left: 1px solid rgba(52, 211, 153, .18); border-radius: 22px 0 0 22px;
  background: linear-gradient(180deg, #0c1422, #080d17); box-shadow: -30px 0 80px rgba(0, 0, 0, .55);
  transform: translateX(105%); transition: transform .32s cubic-bezier(.2, 1, .3, 1); overscroll-behavior: contain;
}
.atd.cliente-aberto .atd-cliente { transform: none; }
.cli-fundo { display: block !important; position: fixed; inset: 0; z-index: 65; background: rgba(2, 5, 10, .5); backdrop-filter: blur(3px); opacity: 0; pointer-events: none; transition: .25s; }
.atd.cliente-aberto .cli-fundo { opacity: 1; pointer-events: auto; }
.atd:not(.com-cliente) .atd-cliente { visibility: hidden; }
.btn-toggle-cli, .chat-acoes .btn-toggle-cli { display: inline-flex !important; }
.chat-acoes .btn-toggle-cli.ativo { color: #04210f; background: var(--neon); border-color: var(--neon); }
.btn-fechar-cli { display: inline-grid !important; }
.cli-topo {
  position: sticky; top: 0; z-index: 3; padding: 14px 14px 12px 18px; min-height: 58px;
  background: linear-gradient(180deg, #0c1422 70%, rgba(12, 20, 34, 0)); 
}
.cli-topo h3 { font-size: 12px; color: var(--txt2); }
@media (max-width: 560px) { .atd .atd-cliente { width: 100vw; border-radius: 0; border-left: none; } }

.side-expediente { display: flex; align-items: center; gap: 7px; padding: 8px 10px; border-radius: 11px; font-size: 11.5px; color: var(--txt2); background: rgba(255, 255, 255, .03); border: 1px solid var(--linha); }
.side-expediente span { flex: 1; min-width: 0; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.side-expediente b { font-size: 10px; letter-spacing: .6px; text-transform: uppercase; padding: 2px 7px; border-radius: 99px; }
.side-expediente.aberto b { color: #4ade80; background: rgba(74, 222, 128, .12); }
.side-expediente.fechado b { color: var(--amarelo); background: rgba(250, 204, 21, .12); }

.wpp-diag { width: 100%; margin-top: 16px; padding: 14px; border-radius: 16px; text-align: left; background: rgba(255, 255, 255, .03); border: 1px solid var(--linha); }
.wpp-diag-topo { display: flex; align-items: center; justify-content: space-between; gap: 8px; flex-wrap: wrap; margin-bottom: 10px; font-size: 13px; }
.wpp-diag-topo small { font-size: 10.5px; font-weight: 800; letter-spacing: .5px; text-transform: uppercase; padding: 3px 9px; border-radius: 99px; }
.wpp-diag-topo small.ok { color: #4ade80; background: rgba(74, 222, 128, .12); }
.wpp-diag-topo small.alerta { color: var(--amarelo); background: rgba(250, 204, 21, .12); }
.wpp-diag-grade { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 8px; }
.wpp-diag-grade div { display: flex; flex-direction: column; padding: 10px 12px; border-radius: 12px; background: rgba(0, 0, 0, .25); }
.wpp-diag-grade b { font-size: 20px; font-weight: 800; color: var(--neon); font-variant-numeric: tabular-nums; }
.wpp-diag-grade span { font-size: 11px; color: var(--txt2); }
.wpp-diag-aviso { margin: 12px 0 0; font-size: 12.5px; line-height: 1.5; color: var(--txt2); }
.wpp-diag-aviso .btn { margin-top: 10px; display: flex; }

/* =====================================================================
   v13 — AVATARES (foto / figurinha), MEU PERFIL, SOM E APAGAR MENSAGEM
   ===================================================================== */
.avatar { position: relative; }
.avatar.av-foto > img { width: 100%; height: 100%; object-fit: cover; border-radius: inherit; display: block; }
.avatar.av-foto { padding: 0; background: var(--card3) !important; }
.avatar.av-emoji { font-size: 1.35em; line-height: 1; letter-spacing: 0; font-family: "Segoe UI Emoji", "Apple Color Emoji", "Noto Color Emoji", sans-serif; }
.eu-avatar.av-emoji { font-size: 19px; }
.eu-menu-cab .eu-avatar.av-emoji { font-size: 23px; }
.av-g0 { background: linear-gradient(160deg, #22c55e, #0f7a37) !important; } .av-g1 { background: linear-gradient(160deg, #34d399, #047857) !important; }
.av-g2 { background: linear-gradient(160deg, #60a5fa, #1d4ed8) !important; } .av-g3 { background: linear-gradient(160deg, #f5c542, #b45309) !important; }
.av-g4 { background: linear-gradient(160deg, #a78bfa, #6d28d9) !important; } .av-g5 { background: linear-gradient(160deg, #f472b6, #be185d) !important; }
.av-g6 { background: linear-gradient(160deg, #2dd4bf, #0f766e) !important; } .av-g7 { background: linear-gradient(160deg, #fb923c, #c2410c) !important; }
.av-g8 { background: linear-gradient(160deg, #f87171, #b91c1c) !important; } .av-g9 { background: linear-gradient(160deg, #94a3b8, #334155) !important; }
.av-g10 { background: linear-gradient(160deg, #38bdf8, #0369a1) !important; } .av-g11 { background: linear-gradient(160deg, #a3e635, #4d7c0f) !important; }

/* menu do usuário */
.eu-menu { width: 268px; }
.eu-menu button[data-perfil] {
  width: 100%; display: flex; align-items: center; gap: 10px; padding: 10px; border-radius: 10px; border: 0; background: none;
  font: inherit; font-weight: 700; font-size: 13.5px; color: var(--txt2); cursor: pointer; text-align: left;
}
.eu-menu button[data-perfil]:hover { background: var(--card3); color: var(--txt); }
.eu-menu button[data-perfil] svg { width: 18px; height: 18px; flex: none; }
.eu-menu button[data-perfil] span { flex: 1; }
.eu-som-estado { font-size: 10px; font-weight: 800; letter-spacing: .4px; text-transform: uppercase; padding: 2px 7px; border-radius: 99px; }
.eu-som-estado.on { color: #4ade80; background: rgba(74, 222, 128, .12); }
.eu-som-estado.off { color: var(--txt3); background: rgba(255, 255, 255, .05); }
.eu-menu-sep { height: 1px; background: var(--linha); margin: 6px 4px; }

/* modal do perfil */
.modal-perfil { max-width: 520px; padding: 0; gap: 0; position: relative; overflow-x: hidden; }
.perfil-fechar { position: absolute; top: 14px; right: 14px; z-index: 2; }
.perfil-topo {
  display: flex; align-items: center; gap: 16px; padding: 26px 24px 18px;
  background: radial-gradient(120% 140% at 0% 0%, rgba(34, 197, 94, .2), transparent 60%), linear-gradient(180deg, rgba(255, 255, 255, .02), transparent);
  border-bottom: 1px solid var(--linha);
}
.perfil-av-wrap { position: relative; flex: none; }
.perfil-av { width: 76px; height: 76px; border-radius: 50%; font-size: 28px; box-shadow: 0 10px 30px rgba(0, 0, 0, .4), 0 0 0 3px rgba(52, 211, 153, .35); }
.perfil-av.av-emoji { font-size: 40px; }
.perfil-av-cam {
  position: absolute; right: -4px; bottom: -4px; width: 30px; height: 30px; border-radius: 50%; display: grid; place-items: center;
  color: #04210f; background: var(--neon); border: 3px solid var(--card2); cursor: pointer; transition: transform .15s;
}
.perfil-av-cam:hover { transform: scale(1.08); }
.perfil-av-cam svg { width: 14px; height: 14px; }
.perfil-quem { min-width: 0; display: flex; flex-direction: column; gap: 3px; padding-right: 36px; }
.perfil-quem strong { font-size: 20px; font-weight: 800; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.perfil-quem small { font-size: 12.5px; font-weight: 700; color: var(--neon); }

.perfil-abas { display: grid; grid-template-columns: repeat(6, minmax(0, 1fr)); gap: 4px; padding: 10px 14px 0; border-bottom: 1px solid var(--linha); }
.perfil-abas button {
  display: flex; flex-direction: column; align-items: center; gap: 4px; padding: 9px 4px 11px; border: 0; background: none; cursor: pointer;
  color: var(--txt3); font: inherit; font-size: 12px; font-weight: 800; border-bottom: 2px solid transparent; transition: .15s; margin-bottom: -1px;
}
.perfil-abas button svg { width: 18px; height: 18px; }
.perfil-abas button:hover { color: var(--txt); }
.perfil-abas button.ativo { color: var(--neon); border-bottom-color: var(--neon); }
.perfil-painel { display: none; flex-direction: column; gap: 14px; padding: 20px 24px 24px; animation: lgFade .2s; }
.perfil-painel.ativo { display: flex; }
.perfil-dica { font-size: 12.5px; color: var(--txt2); line-height: 1.45; margin: -2px 0 2px; }

.av-acoes { display: flex; gap: 10px; flex-wrap: wrap; }
.av-acoes .btn { flex: 1 1 160px; justify-content: center; }
.av-enviar { cursor: pointer; }
#av-iniciais.ativo { border-color: var(--neon); color: var(--neon); }
.av-titulo { font-size: 11px; font-weight: 800; letter-spacing: 1px; text-transform: uppercase; color: var(--txt3); margin-top: 4px; }
.av-emojis { display: grid; grid-template-columns: repeat(auto-fill, minmax(46px, 1fr)); gap: 8px; }
.av-emoji-op {
  aspect-ratio: 1; border-radius: 50%; border: 2px solid transparent; cursor: pointer; font-size: 22px; display: grid; place-items: center;
  transition: transform .12s, border-color .12s; font-family: "Segoe UI Emoji", "Apple Color Emoji", "Noto Color Emoji", sans-serif;
}
.av-emoji-op:hover { transform: scale(1.1); }
.av-emoji-op.ativo { border-color: #fff; box-shadow: 0 0 0 3px var(--neon); }
.av-cores { display: grid; grid-template-columns: repeat(auto-fill, minmax(34px, 1fr)); gap: 8px; }
.av-cor-op { aspect-ratio: 1; border-radius: 50%; border: 2px solid transparent; cursor: pointer; transition: transform .12s; }
.av-cor-op:hover { transform: scale(1.12); }
.av-cor-op.ativo { border-color: #fff; box-shadow: 0 0 0 3px var(--neon); }

/* som */
.som-liga {
  display: flex; align-items: center; gap: 14px; padding: 14px; border-radius: 14px; cursor: pointer;
  background: rgba(255, 255, 255, .03); border: 1px solid var(--linha);
}
.som-liga > span { flex: 1; display: flex; flex-direction: column; gap: 3px; }
.som-liga strong { font-size: 14px; }
.som-liga small { font-size: 12px; color: var(--txt2); }
.som-liga input { display: none; }
.chave { width: 46px; height: 26px; border-radius: 99px; background: var(--linha2); position: relative; flex: none; transition: .2s; }
.chave::after { content: ""; position: absolute; top: 3px; left: 3px; width: 20px; height: 20px; border-radius: 50%; background: #fff; transition: .2s; box-shadow: 0 2px 6px rgba(0, 0, 0, .3); }
.som-liga input:checked + .chave { background: var(--verde-claro); }
.som-liga input:checked + .chave::after { left: 23px; }
.som-corpo { display: flex; flex-direction: column; gap: 12px; transition: opacity .2s; }
.som-corpo.desligado { opacity: .4; pointer-events: none; }
.som-volume { display: flex; align-items: center; gap: 12px; color: var(--txt2); }
.som-volume svg { width: 18px; height: 18px; flex: none; }
.som-volume input { flex: 1; accent-color: var(--neon); }
.som-volume b { width: 42px; text-align: right; font-size: 12.5px; color: var(--txt); font-variant-numeric: tabular-nums; }
.som-lista { display: grid; grid-template-columns: repeat(auto-fill, minmax(140px, 1fr)); gap: 8px; }
.som-item {
  display: flex; align-items: center; gap: 9px; padding: 8px 10px 8px 8px; border-radius: 12px; cursor: pointer; min-width: 0;
  background: rgba(0, 0, 0, .22); border: 1px solid var(--linha); font-size: 13px; font-weight: 700; transition: .15s;
}
.som-item:hover { border-color: var(--linha2); }
.som-item span { flex: 1; min-width: 0; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.som-item.ativo { border-color: var(--neon); background: rgba(52, 211, 153, .08); color: var(--neon); }
.som-play {
  width: 28px; height: 28px; border-radius: 50%; border: 0; flex: none; cursor: pointer; font-size: 11px; display: grid; place-items: center;
  color: #04210f; background: linear-gradient(160deg, var(--neon), var(--verde));
}
.som-check { font-style: normal; font-weight: 900; opacity: 0; }
.som-item.ativo .som-check { opacity: 1; }
.som-tirar { border: 0; background: none; color: var(--txt3); cursor: pointer; font-size: 13px; padding: 2px 4px; }
.som-tirar:hover { color: var(--erro-claro); }
.som-anexar {
  display: flex; align-items: center; gap: 12px; padding: 12px 14px; border-radius: 12px; cursor: pointer;
  border: 1px dashed rgba(52, 211, 153, .45); background: rgba(52, 211, 153, .05); transition: .15s;
}
.som-anexar:hover { background: rgba(52, 211, 153, .1); }
.som-anexar svg { width: 20px; height: 20px; color: var(--neon); flex: none; }
.som-anexar span { display: flex; flex-direction: column; gap: 2px; }
.som-anexar strong { font-size: 13.5px; }
.som-anexar small { font-size: 11.5px; color: var(--txt2); }
.som-op { display: flex; align-items: center; gap: 10px; font-size: 13.5px; cursor: pointer; padding: 4px 0; }
.som-op input { width: 18px; height: 18px; accent-color: var(--verde-claro); flex: none; }
.som-op small { color: var(--txt3); }

/* senha */
.senha-caixa { position: relative; }
.senha-caixa input { width: 100%; padding-right: 46px !important; }
.btn-ver { position: absolute; right: 6px; top: 50%; transform: translateY(-50%); width: 34px; height: 34px; border: 0; border-radius: 9px; background: none; color: var(--txt3); cursor: pointer; display: grid; place-items: center; }
.btn-ver:hover, .btn-ver.ativo { color: var(--neon); }
.btn-ver svg { width: 18px; height: 18px; }
.senha-forca { display: grid; grid-template-columns: repeat(4, 1fr) auto; gap: 5px; align-items: center; margin-top: 2px; }
.senha-forca i { height: 4px; border-radius: 4px; background: var(--linha2); transition: .2s; }
.senha-forca span { font-size: 11.5px; font-weight: 700; color: var(--txt2); min-width: 44px; text-align: right; }
.senha-forca[data-n="1"] i:nth-child(-n+1) { background: var(--erro-claro); }
.senha-forca[data-n="2"] i:nth-child(-n+2) { background: var(--amarelo); }
.senha-forca[data-n="3"] i:nth-child(-n+3) { background: #4ade80; }
.senha-forca[data-n="4"] i:nth-child(-n+4) { background: var(--neon); }

@media (max-width: 520px) {
  .modal-perfil { padding: 0; }
  .perfil-topo { padding: 22px 18px 16px; }
  .perfil-av { width: 64px; height: 64px; font-size: 24px; }
  .perfil-quem strong { font-size: 18px; }
  .perfil-abas { padding: 6px 8px 0; }
  .perfil-abas button { font-size: 11px; }
  .perfil-painel { padding: 18px 16px 24px; }
  .som-lista { grid-template-columns: repeat(2, minmax(0, 1fr)); }
}

/* apagar mensagem */
.modal-apagar { max-width: 420px; }
.apagar-opcoes { display: flex; flex-direction: column; gap: 8px; }
.apagar-op {
  display: flex; align-items: center; gap: 13px; width: 100%; padding: 13px 14px; border-radius: 14px; cursor: pointer; text-align: left;
  border: 1px solid var(--linha2); background: rgba(255, 255, 255, .03); color: var(--txt); font: inherit; transition: .15s;
}
.apagar-op:hover { border-color: var(--neon); background: rgba(52, 211, 153, .06); }
.apagar-op.perigo:hover { border-color: var(--erro-claro); background: rgba(239, 68, 85, .08); }
.apagar-op > span:last-child { display: flex; flex-direction: column; gap: 3px; min-width: 0; }
.apagar-op strong { font-size: 14px; }
.apagar-op small { font-size: 12px; color: var(--txt2); line-height: 1.4; }
.apagar-op-ic { width: 38px; height: 38px; border-radius: 11px; display: grid; place-items: center; flex: none; background: var(--card3); color: var(--txt2); }
.apagar-op.perigo .apagar-op-ic { color: var(--erro-claro); background: rgba(239, 68, 85, .12); }
.apagar-op-ic svg { width: 19px; height: 19px; }

/* bolha de mensagem apagada (chat do cliente e da equipe) */
.msg.apagada .msg-texto, .msg.eq-apagada .msg-texto { font-style: italic; color: var(--txt2); opacity: .85; }
.msg.apagada, .msg.eq-apagada { opacity: .82; }
.msg.sumindo { transition: opacity .2s, transform .2s; opacity: 0 !important; transform: scale(.96); }
.avatar.av-mini { width: 18px; height: 18px; border-radius: 50%; font-size: 8.5px; box-shadow: none; display: inline-grid; vertical-align: -4px; margin-right: 6px; }
.avatar.av-mini.av-emoji { font-size: 11px; }
.eq-autor { display: inline-flex !important; align-items: center; }
.txt-apagada { display: inline-flex; align-items: center; gap: 6px; }
.txt-apagada svg { width: 14px; height: 14px; flex: none; }
.menu-msg button.perigo, .menu-msg [data-acao="apagar"] { color: #ff9aa3; }
/* v13 ajustes finos */
.msg.msg-atendente.apagada, .msg.msg-atendente.eq-apagada {
  background: rgba(22, 163, 74, .14) !important; border: 1px dashed rgba(52, 211, 153, .3) !important; box-shadow: none !important; color: var(--txt2) !important;
}
.msg.msg-cliente.apagada, .msg.msg-cliente.eq-apagada { background: rgba(255, 255, 255, .03) !important; border: 1px dashed var(--linha2) !important; box-shadow: none !important; }
.msg.apagada .hora, .msg.eq-apagada .hora { color: var(--txt3) !important; }
.av-emojis { grid-template-columns: repeat(auto-fill, 44px); justify-content: space-between; gap: 8px 6px; }
.av-emoji-op { width: 44px; height: 44px; font-size: 21px; }
.av-cores { grid-template-columns: repeat(auto-fill, 32px); justify-content: space-between; gap: 10px 6px; }
.av-cor-op { width: 32px; height: 32px; }
.som-lista { grid-template-columns: repeat(auto-fill, minmax(150px, 1fr)); }
.eu-menu { width: min(282px, calc(100vw - 24px)); }
.eu-menu button[data-perfil] span { white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
@media (max-width: 520px) {
  .av-emojis { grid-template-columns: repeat(auto-fill, 40px); }
  .av-emoji-op { width: 40px; height: 40px; font-size: 19px; }
  .som-lista { grid-template-columns: repeat(2, minmax(0, 1fr)); }
}

/* =====================================================================
   v14 — MARCA "CAPIVARA" (capivara low-poly nas cores da Mais)
   ===================================================================== */
@font-face { font-family: "Poppins"; font-weight: 700; font-display: swap; src: url("../fonts/Poppins-Bold.ttf") format("truetype"); }
@font-face { font-family: "Poppins"; font-weight: 300; font-display: swap; src: url("../fonts/Poppins-Light.ttf") format("truetype"); }

.wm { font-family: "Poppins", var(--fonte); display: inline-flex; align-items: baseline; line-height: 1; letter-spacing: -.035em; white-space: nowrap; text-transform: none; }
.wm b { font-weight: 700; color: #eef5e4; }
.wm i { font-style: normal; font-weight: 300; color: #9cc36a; letter-spacing: -.02em; }
/* o pingo do "i" é o cata-vento da Mais */
.wm-i { position: relative; display: inline-block; }
.wm-i::after {
  content: ""; position: absolute; left: 50%; bottom: .63em; width: .42em; height: .42em; margin-left: -.21em;
  background: url("../img/logo-marca.png") center / contain no-repeat;
  filter: drop-shadow(0 1px 3px rgba(0, 0, 0, .35)) saturate(1.15) brightness(1.12);
  transition: transform 1.1s cubic-bezier(.2, 1, .3, 1);
}
.wm:hover .wm-i::after, a:hover .wm .wm-i::after { transform: rotate(-360deg); }

/* menu lateral */
.side-marca { gap: 11px; }
.side-marca img.sm-selo { width: 44px; height: 44px; border-radius: 13px; filter: drop-shadow(0 4px 12px rgba(0, 0, 0, .45)); }
.side-marca:hover img.sm-selo { transform: scale(1.06) rotate(-4deg); }
.sm-nome { font-size: 24px; letter-spacing: 0; }
.sm-nome .wm { font-size: 24px; }
.sm-sub { font-size: 9.5px; letter-spacing: 1.1px; margin-top: 4px; color: #7f95b5; }

/* telas de login / cadastro */
.marca-logo { border-radius: 18px; filter: drop-shadow(0 10px 24px rgba(0, 0, 0, .45)); }
.marca-nome .wm { font-size: 34px; }
.marca-sub { text-transform: uppercase; letter-spacing: 1.4px; font-size: 11px; color: #a7bf86; margin-top: 7px; }
.lh-capivara {
  display: block; width: min(330px, 70%); height: auto; margin: 6px 0 18px -8px;
  filter: drop-shadow(0 22px 34px rgba(0, 0, 0, .45)); animation: capPasseio 7s ease-in-out infinite;
}
@keyframes capPasseio { 0%, 100% { transform: translateY(0) rotate(0); } 50% { transform: translateY(-8px) rotate(-1.2deg); } }
@media (max-width: 760px) { .marca-nome .wm { font-size: 28px; } .lh-capivara { width: min(240px, 60%); } }

/* chat vazio: a capivara no lugar do logo */
.chat-vazio-logo { width: 210px; height: auto; }
.chat-vazio-logo img { height: auto; }
@media (max-width: 560px) { .chat-vazio-logo { width: 160px; } }
@media (prefers-reduced-motion: reduce) { .lh-capivara { animation: none; } .wm-i::after { transition: none; } }
/* v14 ajustes: capivara do login fora do fluxo (não empurra o texto) */
.auth-hero { position: relative; }
.lh-capivara {
  position: absolute; right: 5%; top: 9%; width: clamp(200px, 22vw, 320px); margin: 0; z-index: 1; pointer-events: none;
}
.sm-sub { text-transform: none; letter-spacing: .2px; font-size: 11px; font-weight: 600; white-space: nowrap; }
.marca-sub { white-space: nowrap; }
@media (max-width: 1100px) { .lh-capivara { width: 200px; right: 3%; top: 6%; opacity: .9; } }
@media (max-width: 900px) { .lh-capivara { display: none; } }
.lf-capivara {
  display: block; width: 190px; height: auto; margin: 0 0 14px -6px;
  filter: drop-shadow(0 16px 24px rgba(0, 0, 0, .45)); animation: capPasseio 7s ease-in-out infinite;
}
@media (max-width: 560px) { .lf-capivara { width: 150px; margin: 4px 0 10px -4px; } }
@media (max-height: 720px) and (min-width: 900px) { .lf-capivara { width: 140px; margin-bottom: 8px; } }
/* v14b — "capivara" é UMA palavra: mesmo peso, degradê contínuo */
.wm {
  background: linear-gradient(90deg, #f3f8ea 0%, #d6e8bb 45%, #a6cc72 100%);
  -webkit-background-clip: text; background-clip: text; color: transparent; letter-spacing: -.03em;
}
.wm b, .wm i { font-weight: 700; color: transparent; -webkit-text-fill-color: transparent; letter-spacing: inherit; }
.wm .wm-i { color: #e2eecf; -webkit-text-fill-color: #e2eecf; }
.wm-i::after { width: .5em; height: .5em; margin-left: -.25em; bottom: .6em; }
.sm-sub { font-size: 10px; letter-spacing: 0; }
.wm-i::after { bottom: .55em; }

/* =====================================================================
   v15 — bolhas: hora nunca quebra, palavras não cortam no meio
   ===================================================================== */
.msg { min-width: 78px; }
.msg.msg-atendente { min-width: 92px; }          /* hora + ✓✓ */
.msg .hora { white-space: nowrap; flex-wrap: nowrap; line-height: 1; }
.msg .hora > * { flex: none; }
.msg-texto, .msg { overflow-wrap: break-word; word-break: normal; }
.msg-texto a { overflow-wrap: anywhere; }       /* só link enorme quebra em qualquer ponto */
/* texto curto: reserva espaço pra hora no fim da linha (igual WhatsApp) */
.msg-texto::after { content: ""; display: inline-block; width: 46px; height: 1px; }
.msg-atendente .msg-texto::after { width: 62px; }
.msg.com-midia .msg-texto::after, .msg.apagada .msg-texto::after { width: 0; }
.msg { padding-bottom: 18px; }
.chat-mensagens { overflow-x: hidden; }
.conv-nome, .conv-prev, .conv-ultima, .eq-nome { min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }

/* =====================================================================
   v16 — ARQUIVADAS e EXCLUIR CONVERSA
   ===================================================================== */
.menu-sep { height: 1px; background: var(--linha); margin: 5px 6px; }
.arq-linha {
  display: flex; align-items: center; gap: 14px; padding: 11px 14px; margin: 4px 0 6px; border-radius: 14px; cursor: pointer; list-style: none;
  color: var(--txt2); font-weight: 700; font-size: 14px; transition: .15s; border: 1px solid transparent;
}
.arq-linha:hover { background: var(--card2); color: var(--txt); border-color: var(--linha); }
.arq-ic { width: 40px; height: 40px; border-radius: 12px; display: grid; place-items: center; flex: none; color: var(--neon); background: rgba(52, 211, 153, .08); border: 1px solid rgba(52, 211, 153, .2); }
.arq-ic svg { width: 19px; height: 19px; }
.arq-txt { flex: 1; }
.arq-qtd { font-size: 12px; color: var(--txt3); font-weight: 800; }
.arq-barra {
  position: sticky; top: 0; z-index: 3; display: grid; grid-template-columns: auto 1fr; grid-template-rows: auto auto; column-gap: 12px; align-items: center;
  list-style: none; padding: 10px 12px; margin-bottom: 8px; border-radius: 14px; background: var(--card2); border: 1px solid var(--linha2);
}
.arq-barra button { grid-row: 1 / 3; width: 36px; height: 36px; border-radius: 10px; border: 1px solid var(--linha2); background: var(--card3); color: var(--txt); cursor: pointer; display: grid; place-items: center; }
.arq-barra button svg { width: 18px; height: 18px; }
.arq-barra b { font-size: 15px; }
.arq-barra small { font-size: 11.5px; color: var(--txt3); line-height: 1.3; }
.modal-apagar h3 { overflow-wrap: anywhere; }

/* =====================================================================
   v17 — ATUALIZAÇÕES (tela do admin + aviso "Atualizar agora")
   ===================================================================== */
.faixa-versao {
  position: fixed; left: 50%; top: 14px; z-index: 300; display: flex; align-items: center; gap: 12px; max-width: min(640px, calc(100vw - 24px));
  padding: 10px 12px 10px 16px; border-radius: 16px; background: linear-gradient(180deg, var(--card2), var(--card)); border: 1px solid rgba(52, 211, 153, .4);
  box-shadow: var(--sombra-lg); transform: translate(-50%, -140%); opacity: 0; transition: transform .35s cubic-bezier(.2, 1, .3, 1), opacity .25s;
}
.faixa-versao.on { transform: translate(-50%, 0); opacity: 1; }
.fv-ic { font-size: 22px; }
.fv-txt { display: flex; flex-direction: column; gap: 2px; min-width: 0; font-size: 13.5px; }
.fv-txt small { color: var(--txt2); font-size: 12px; line-height: 1.4; display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden; }
.fv-bt { flex: none; padding: 9px 14px; }
.fv-fechar { border: 0; background: none; color: var(--txt3); cursor: pointer; font-size: 14px; padding: 4px; }
.fv-reconectando { border-color: rgba(245, 197, 66, .45); font-weight: 700; font-size: 13.5px; padding: 11px 18px; }
.fv-gira { width: 16px; height: 16px; border-radius: 50%; border: 2.5px solid var(--linha2); border-top-color: var(--amarelo); animation: g .8s linear infinite; flex: none; }
@keyframes g { to { transform: rotate(360deg); } }
@media (max-width: 560px) { .faixa-versao { top: 8px; flex-wrap: wrap; } .fv-bt { width: 100%; } }

.atz { display: flex; flex-direction: column; gap: 18px; }
.atz-hero {
  display: flex; align-items: center; gap: 18px; padding: 20px 22px; border-radius: var(--r-lg);
  background: radial-gradient(120% 160% at 0% 0%, rgba(34, 197, 94, .18), transparent 55%), linear-gradient(160deg, var(--card2), var(--card)); border: 1px solid var(--linha);
}
.atz-hero img { width: 64px; height: 64px; border-radius: 18px; filter: drop-shadow(0 8px 18px rgba(0, 0, 0, .4)); flex: none; }
.atz-hero-txt { display: flex; flex-direction: column; gap: 3px; min-width: 0; flex: 1; }
.atz-hero-txt small { font-size: 11px; font-weight: 800; letter-spacing: 1px; text-transform: uppercase; color: var(--txt3); }
.atz-hero-txt strong { font-size: 24px; font-weight: 800; }
.atz-hero-txt strong span { color: var(--neon); }
.atz-hero-txt > span { font-size: 13px; color: var(--txt2); overflow-wrap: anywhere; }
.atz-build { font-size: 11.5px; color: var(--txt3); padding: 6px 10px; border-radius: 99px; background: rgba(0, 0, 0, .25); border: 1px solid var(--linha); flex: none; }
.atz-build b { color: var(--txt2); font-family: ui-monospace, monospace; }
.atz-como { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 10px; }
.atz-como > div { display: flex; gap: 11px; align-items: flex-start; padding: 13px 14px; border-radius: 14px; background: rgba(255, 255, 255, .025); border: 1px solid var(--linha); font-size: 13px; color: var(--txt2); line-height: 1.45; }
.atz-como b { width: 26px; height: 26px; border-radius: 50%; display: grid; place-items: center; flex: none; color: #04210f; background: var(--neon); font-size: 13px; }
.atz-como code, .atz-pub code { font-size: 12px; color: var(--menta); }
.atz-pendente {
  display: flex; align-items: center; gap: 16px; padding: 16px 18px; border-radius: var(--r-lg); flex-wrap: wrap;
  background: linear-gradient(135deg, rgba(245, 197, 66, .12), rgba(245, 197, 66, .03)); border: 1px solid rgba(245, 197, 66, .4);
}
.atz-pend-ic { width: 44px; height: 44px; border-radius: 13px; display: grid; place-items: center; color: #3a2c00; background: var(--amarelo); flex: none; }
.atz-pend-ic svg { width: 22px; height: 22px; }
.atz-pend-txt { flex: 1; min-width: 220px; display: flex; flex-direction: column; gap: 3px; }
.atz-pend-txt strong { font-size: 15px; }
.atz-pend-txt small { font-size: 12.5px; color: var(--txt2); }
.atz-pend-bt { display: flex; gap: 8px; flex-wrap: wrap; }
.atz-arqs { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 12px; margin-bottom: 14px; }
.atz-drop {
  display: flex; flex-direction: column; align-items: center; text-align: center; gap: 6px; padding: 22px 14px; border-radius: 16px; cursor: pointer;
  border: 1.5px dashed var(--linha2); background: rgba(0, 0, 0, .18); transition: .15s;
}
.atz-drop:hover, .atz-drop.arrastando { border-color: var(--neon); background: rgba(52, 211, 153, .06); }
.atz-drop.tem { border-style: solid; border-color: var(--neon); background: rgba(52, 211, 153, .08); }
.atz-drop-ic { width: 46px; height: 46px; border-radius: 14px; display: grid; place-items: center; color: var(--neon); background: rgba(52, 211, 153, .1); }
.atz-drop-ic svg { width: 22px; height: 22px; }
.atz-drop strong { font-size: 14.5px; }
.atz-drop-nome { font-size: 12px; color: var(--txt2); line-height: 1.45; overflow-wrap: anywhere; }
.atz-drop-nome em { color: var(--txt3); font-style: normal; }
.atz-progresso { position: relative; height: 30px; border-radius: 10px; background: rgba(0, 0, 0, .3); overflow: hidden; margin-top: 12px; border: 1px solid var(--linha); }
.atz-progresso i { position: absolute; inset: 0 auto 0 0; width: 0; background: linear-gradient(90deg, var(--verde), var(--neon)); transition: width .2s; }
.atz-progresso span { position: relative; display: grid; place-items: center; height: 100%; font-size: 12.5px; font-weight: 800; }
.atz-grade { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 18px; }
.atz-grade .painel { margin-bottom: 0; }
.atz-pub dl { display: grid; grid-template-columns: auto 1fr; gap: 6px 14px; font-size: 13px; margin: 10px 0; }
.atz-pub dt { color: var(--txt3); font-weight: 700; }
.atz-ok { display: inline-block; font-size: 11px; font-weight: 800; letter-spacing: .5px; text-transform: uppercase; color: #4ade80; background: rgba(74, 222, 128, .12); padding: 3px 9px; border-radius: 99px; }
.atz-notas { font-size: 13px; color: var(--txt); background: rgba(255, 255, 255, .03); border-left: 3px solid var(--neon); padding: 8px 12px; border-radius: 8px; white-space: pre-wrap; margin-bottom: 10px; }
.atz-hist { list-style: none; display: flex; flex-direction: column; gap: 10px; }
.atz-hist li { display: flex; flex-direction: column; gap: 2px; padding-bottom: 10px; border-bottom: 1px solid var(--linha); font-size: 13px; }
.atz-hist li:last-child { border-bottom: 0; }
.atz-hist span { color: var(--txt2); font-size: 12px; }
.atz-hist p { color: var(--txt2); font-size: 12.5px; margin-top: 3px; white-space: pre-wrap; }
@media (max-width: 860px) { .atz-como, .atz-arqs, .atz-grade { grid-template-columns: minmax(0, 1fr); } .atz-hero { flex-wrap: wrap; } }

/* =====================================================================
   v18 — arquivos antigos, lembretes no chat, participantes, fotos
   ===================================================================== */
/* arquivo do histórico ainda não baixado */
.midia-pendente {
  display: flex; align-items: center; gap: 11px; min-width: min(260px, 60vw); padding: 10px 10px 10px 12px; margin: 2px 0 4px;
  border-radius: 12px; background: rgba(0, 0, 0, .22); border: 1px dashed rgba(255, 255, 255, .14);
}
.mp-ic { width: 40px; height: 40px; border-radius: 11px; display: grid; place-items: center; flex: none; background: rgba(255, 255, 255, .06); color: var(--menta); }
.mp-ic svg { width: 20px; height: 20px; }
.mp-info { flex: 1; min-width: 0; display: flex; flex-direction: column; gap: 2px; }
.mp-info strong { font-size: 13.5px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.mp-info small { font-size: 11.5px; opacity: .7; }
.mp-bt { display: inline-flex; align-items: center; gap: 6px; flex: none; padding: 7px 11px; border-radius: 10px; border: 0; cursor: pointer; font: inherit; font-size: 12.5px; font-weight: 800; color: #04210f; background: var(--neon); }
.mp-bt svg { width: 15px; height: 15px; }
.midia-pendente.baixando .mp-bt { pointer-events: none; opacity: .7; }
.midia-pendente.baixando .mp-bt span { display: none; }
.midia-pendente.baixando .mp-bt::after { content: ""; width: 14px; height: 14px; border-radius: 50%; border: 2px solid rgba(4, 33, 15, .3); border-top-color: #04210f; animation: g .8s linear infinite; }
.midia-pendente.falhou { opacity: .75; }
.midia-pendente.falhou .mp-bt { background: rgba(255, 255, 255, .1); color: var(--txt); }
.midia-pendente.tp-imagem, .midia-pendente.tp-figurinha { min-height: 74px; }

/* lembretes da conversa (topo do chat) */
.chat-lembretes { display: flex; flex-direction: column; gap: 6px; padding: 8px clamp(12px, 3vw, 30px); border-bottom: 1px solid var(--linha); background: rgba(245, 197, 66, .05); max-height: 150px; overflow-y: auto; }
.cl-item { display: flex; align-items: center; gap: 10px; padding: 7px 8px 7px 10px; border-radius: 12px; background: rgba(0, 0, 0, .25); border: 1px solid rgba(245, 197, 66, .25); }
.cl-item.vencido { border-color: rgba(245, 197, 66, .6); box-shadow: 0 0 0 2px rgba(245, 197, 66, .12); }
.cl-ic { color: var(--amarelo); display: grid; place-items: center; flex: none; }
.cl-ic svg { width: 17px; height: 17px; }
.cl-txt { flex: 1; min-width: 0; display: flex; flex-direction: column; gap: 1px; }
.cl-txt b { font-size: 13px; overflow-wrap: anywhere; }
.cl-txt small { font-size: 11.5px; color: var(--txt2); }
.cl-bt { display: inline-flex; align-items: center; gap: 5px; flex: none; padding: 6px 10px; border-radius: 9px; border: 1px solid var(--linha2); background: var(--card3); color: var(--txt); cursor: pointer; font: inherit; font-size: 12px; font-weight: 700; }
.cl-bt.ok { color: #04210f; background: var(--neon); border-color: var(--neon); }
.cl-bt svg { width: 14px; height: 14px; }
.cl-dono { flex: none; font-size: 13px; opacity: .7; padding: 0 6px; }
@media (max-width: 560px) { .cl-bt span { display: none; } }

/* participantes */
.cli-sec-bt { margin-left: auto; border: 0; background: none; color: var(--neon); font: inherit; font-size: 12px; font-weight: 800; cursor: pointer; text-transform: none; letter-spacing: 0; }
.link-part { color: var(--neon); cursor: pointer; text-decoration: underline; text-underline-offset: 2px; }
.modal-participantes { max-width: 480px; }
.part-lista { list-style: none; display: flex; flex-direction: column; gap: 4px; max-height: min(56vh, 520px); overflow-y: auto; margin: 0 -6px; padding: 0 6px; }
.part-lista li { display: flex; align-items: center; gap: 11px; padding: 8px; border-radius: 12px; }
.part-lista li:hover { background: rgba(255, 255, 255, .03); }
.part-lista .avatar { width: 38px; height: 38px; border-radius: 50%; font-size: 13px; flex: none; position: relative; }
.part-lista .avatar i { position: absolute; right: -1px; bottom: -1px; width: 11px; height: 11px; border-radius: 50%; background: var(--txt3); border: 2px solid var(--card); }
.part-lista .avatar i.on { background: #22c55e; }
.part-lista li > div { flex: 1; min-width: 0; display: flex; flex-direction: column; gap: 1px; }
.part-lista strong { font-size: 13.5px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.part-lista small { font-size: 11.5px; color: var(--txt2); }
.part-adm, .part-mudo { font-style: normal; font-size: 10.5px; font-weight: 800; padding: 2px 8px; border-radius: 99px; flex: none; }
.part-adm { color: var(--neon); background: rgba(52, 211, 153, .12); }
.part-mudo { color: var(--txt3); background: rgba(255, 255, 255, .05); }
.part-copiar { width: 32px; height: 32px; flex: none; }
.part-copiar svg { width: 15px; height: 15px; }

/* foto de perfil dos contatos */
.conv .avatar.av-foto, #chat-avatar.av-foto, #cli-avatar.av-foto { padding: 0; overflow: hidden; }
.avatar.av-foto > img { width: 100%; height: 100%; object-fit: cover; display: block; border-radius: inherit; }
.atz-backup .painel-cabeca { flex-wrap: wrap; }
.bk-lista { list-style: none; display: flex; flex-direction: column; gap: 6px; margin-top: 10px; }
.bk-lista li { display: flex; align-items: center; gap: 12px; padding: 9px 10px; border-radius: 12px; background: rgba(255, 255, 255, .025); border: 1px solid var(--linha); }
.bk-ic { width: 32px; height: 32px; border-radius: 10px; display: grid; place-items: center; background: rgba(52, 211, 153, .1); flex: none; font-size: 14px; }
.bk-lista li > div { flex: 1; min-width: 0; display: flex; flex-direction: column; gap: 1px; font-size: 13px; }
.bk-lista small { color: var(--txt2); font-size: 11.5px; }
.bk-lista .btn { padding: 7px 12px; font-size: 12.5px; }

/* =====================================================================
   v19 — admin edita atendentes
   ===================================================================== */
.acoes-linha { display: flex; gap: 8px; justify-content: flex-end; flex-wrap: wrap; }
.modal-editar-at { max-width: 620px; }
.ed-topo { display: flex; align-items: center; gap: 14px; }
.ed-av { width: 58px; height: 58px; border-radius: 50%; font-size: 22px; flex: none; }
.ed-quem { flex: 1; min-width: 0; display: flex; flex-direction: column; gap: 3px; }
.ed-quem strong { font-size: 19px; font-weight: 800; }
.ed-quem small { font-size: 12.5px; color: var(--txt2); }
.ed-numeros { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 8px; }
.ed-numeros div { padding: 9px 12px; border-radius: 12px; background: rgba(0, 0, 0, .22); border: 1px solid var(--linha); display: flex; flex-direction: column; }
.ed-numeros b { font-size: 18px; color: var(--neon); }
.ed-numeros span { font-size: 11px; color: var(--txt2); }
.modal-editar-at .form-grade { grid-template-columns: repeat(2, minmax(0, 1fr)); }
.ed-senha { display: flex; gap: 6px; }
.ed-senha input { flex: 1; min-width: 0; font-family: ui-monospace, monospace; }
.ed-senha .btn { padding: 0 11px; flex: none; }
.ed-chaves { display: flex; flex-direction: column; gap: 8px; }
.ed-chave { display: flex; align-items: center; gap: 12px; padding: 11px 12px; border-radius: 12px; background: rgba(255, 255, 255, .03); border: 1px solid var(--linha); cursor: pointer; }
.ed-chave input { display: none; }
.ed-chave input:checked + .chave { background: var(--verde-claro); }
.ed-chave input:checked + .chave::after { left: 23px; }
.ed-chave input:disabled + .chave { opacity: .45; }
.ed-chave span { display: flex; flex-direction: column; gap: 2px; }
.ed-chave b { font-size: 13.5px; }
.ed-chave small { font-size: 11.5px; color: var(--txt2); }
.ed-tirar-foto { align-self: flex-start; border: 0; background: none; color: #ff9aa3; font: inherit; font-size: 12.5px; font-weight: 700; cursor: pointer; padding: 0; text-decoration: underline; }
.ed-botoes { align-items: center; }
@media (max-width: 560px) {
  .modal-editar-at .form-grade { grid-template-columns: minmax(0, 1fr); }
  .ed-numeros { grid-template-columns: repeat(3, minmax(0, 1fr)); }
  .ed-botoes #ed-excluir { order: 9; width: 100%; }
  .acoes-linha .btn { flex: 1; }
}

/* =====================================================================
   v20 — NOTA INTERNA (amarela) e @MENÇÃO
   ===================================================================== */
.modo-envio { display: flex; gap: 6px; padding: 0 2px 8px; }
.modo-envio button {
  display: inline-flex; align-items: center; gap: 7px; padding: 6px 12px; border-radius: 99px; border: 1px solid var(--linha2);
  background: transparent; color: var(--txt2); font: inherit; font-size: 12.5px; font-weight: 700; cursor: pointer; transition: .15s;
}
.modo-envio button svg { width: 15px; height: 15px; }
.modo-envio button em { font-style: normal; font-size: 10.5px; font-weight: 600; opacity: .75; }
.modo-envio button.ativo { color: #04210f; background: var(--neon); border-color: var(--neon); }
.modo-envio button[data-modo="nota"].ativo { color: #3a2c00; background: var(--amarelo); border-color: var(--amarelo); }
@media (max-width: 560px) { .modo-envio button em { display: none; } .modo-envio { padding-bottom: 6px; } }
.rodape-chat.modo-nota .compositor { border-color: rgba(245, 197, 66, .7) !important; background: rgba(245, 197, 66, .07) !important; box-shadow: 0 0 0 3px rgba(245, 197, 66, .12) !important; }
.rodape-chat.modo-nota .btn-enviar { background: linear-gradient(135deg, var(--amarelo), var(--amarelo-esc)) !important; color: #3a2c00; box-shadow: 0 8px 22px rgba(245, 197, 66, .3); }
.rodape-chat.modo-nota #btn-anexar { display: none; }

.msg.msg-nota {
  align-self: flex-end; max-width: min(78%, 560px); color: #3a2c00;
  background: linear-gradient(160deg, #fde68a, #f5c542); border: 1px solid #e0b030; border-bottom-right-radius: 5px;
  box-shadow: 0 8px 22px rgba(245, 197, 66, .22), inset 0 1px 0 rgba(255, 255, 255, .5);
}
.msg.msg-nota .hora { color: rgba(58, 44, 0, .7); opacity: 1; }
.msg.msg-nota .msg-mais { background: rgba(58, 44, 0, .18); color: #3a2c00; }
.nota-autor { display: flex !important; align-items: center; gap: 6px; flex-wrap: wrap; font-size: 11.5px !important; font-weight: 800; color: #6b4f00 !important; margin-bottom: 3px; }
.nota-autor svg { width: 13px; height: 13px; }
.nota-autor em { font-style: normal; font-weight: 700; font-size: 10px; padding: 1px 7px; border-radius: 99px; background: rgba(58, 44, 0, .12); }
.msg-nota .msg-texto a { color: #5b3d00; }
.mencao { display: inline-block; padding: 0 6px; border-radius: 6px; font-weight: 800; background: rgba(58, 44, 0, .14); color: #4a3400; }
.mencao.eu { background: #3a2c00; color: #fde68a; }
.msg.msg-nota.apagada { background: rgba(245, 197, 66, .1) !important; color: var(--txt2); border: 1px dashed rgba(245, 197, 66, .4) !important; box-shadow: none; }

.mencoes-pop {
  position: absolute; left: 0; bottom: calc(100% + 8px); z-index: 30; width: min(320px, calc(100vw - 32px)); padding: 6px; border-radius: 14px;
  background: linear-gradient(180deg, var(--card2), var(--card)); border: 1px solid rgba(245, 197, 66, .5); box-shadow: var(--sombra-lg);
  display: flex; flex-direction: column; gap: 2px;
}
.mencoes-pop button { display: flex; align-items: center; gap: 10px; padding: 7px 8px; border-radius: 10px; border: 0; background: none; color: var(--txt); font: inherit; text-align: left; cursor: pointer; }
.mencoes-pop button.ativo, .mencoes-pop button:hover { background: rgba(245, 197, 66, .14); }
.mencoes-pop .avatar { width: 32px; height: 32px; border-radius: 50%; font-size: 12px; position: relative; }
.mencoes-pop .avatar i { position: absolute; right: -1px; bottom: -1px; width: 9px; height: 9px; border-radius: 50%; background: var(--txt3); border: 2px solid var(--card); }
.mencoes-pop .avatar i.on { background: #22c55e; }
.mencoes-pop span { display: flex; flex-direction: column; min-width: 0; }
.mencoes-pop b { font-size: 13px; }
.mencoes-pop small { font-size: 11px; color: var(--txt2); }
.chat-form { position: relative; }
.conv-mencao { display: inline-grid; place-items: center; min-width: 20px; height: 20px; padding: 0 5px; border-radius: 99px; font-size: 12px; font-weight: 900; color: #3a2c00; background: var(--amarelo); flex: none; }

/* =====================================================================
   v21 — ÁUDIO VIRANDO TEXTO + AJUSTES
   ===================================================================== */
.transc { margin: 6px 0 2px; padding: 8px 10px; border-radius: 10px; background: rgba(0, 0, 0, .2); border-left: 3px solid var(--menta); font-size: 13.5px; line-height: 1.45; max-width: 420px; }
.msg-atendente .transc { background: rgba(0, 0, 0, .16); border-left-color: #fff; }
.transc-tit { display: flex; align-items: center; gap: 5px; font-size: 10.5px; font-weight: 800; letter-spacing: .6px; text-transform: uppercase; opacity: .75; margin-bottom: 3px; }
.transc-tit svg { width: 12px; height: 12px; }
.transc-txt { white-space: pre-wrap; overflow-wrap: break-word; font-style: italic; }
.transc.fazendo { display: flex; align-items: center; gap: 8px; font-size: 12.5px; opacity: .85; }
.transc-gira { width: 13px; height: 13px; border-radius: 50%; border: 2px solid rgba(255, 255, 255, .25); border-top-color: var(--menta); animation: g .8s linear infinite; flex: none; }
.transc-bt { display: inline-flex; align-items: center; gap: 6px; margin: 6px 0 2px; padding: 5px 10px; border-radius: 99px; border: 1px solid rgba(255, 255, 255, .18); background: rgba(0, 0, 0, .18); color: inherit; font: inherit; font-size: 12px; font-weight: 700; cursor: pointer; }
.transc-bt svg { width: 13px; height: 13px; }
.transc-bt:hover { border-color: var(--menta); }
.transc-bt.erro { border-color: rgba(239, 68, 85, .5); color: #ffb4bb; }

.ajs .painel-cabeca { flex-wrap: wrap; }
.ajs-liga { margin-left: auto; display: inline-flex; align-items: center; gap: 10px; cursor: pointer; font-weight: 800; font-size: 13px; }
.ajs-liga input { display: none; }
.ajs-liga input:checked + .chave { background: var(--verde-claro); }
.ajs-liga input:checked + .chave::after { left: 23px; }
.ajs-demo { display: flex; flex-direction: column; gap: 6px; max-width: 380px; padding: 10px 12px; margin-bottom: 16px; border-radius: 14px; background: var(--card2); border: 1px solid var(--linha2); }
.ajs-demo-audio { display: flex; align-items: center; gap: 10px; font-size: 12px; color: var(--txt2); }
.ajs-demo-audio span { width: 30px; height: 30px; border-radius: 50%; display: grid; place-items: center; background: var(--neon); color: #04210f; font-size: 11px; }
.ajs-demo-audio i { flex: 1; height: 4px; border-radius: 4px; background: linear-gradient(90deg, var(--neon) 30%, var(--linha2) 30%); }
.ajs-demo-txt { font-size: 13px; font-style: italic; border-left: 3px solid var(--menta); padding: 4px 9px; color: var(--txt); background: rgba(0, 0, 0, .2); border-radius: 8px; }
.ajs-ajuda { margin-top: 14px; padding: 12px 14px; border-radius: 12px; background: rgba(52, 211, 153, .06); border: 1px solid rgba(52, 211, 153, .25); font-size: 13px; line-height: 1.5; color: var(--txt2); }
.ajs-ajuda b { color: var(--txt); }
.ajs-ajuda ol { margin: 6px 0 6px 18px; }
.ajs-ajuda small { color: var(--txt3); }
.ajs-feitas { font-size: 12.5px; color: var(--txt2); }

/* =====================================================================
   v22 — FUNDOS DO CHAT (cada um escolhe o seu) + TEMA CLARO
   ===================================================================== */
/* ---- fundos: viram variáveis; servem pro chat e pras amostras ---- */
[data-fundo] {
  --chat-padrao: url("../img/fundo-mais.svg"); --chat-padrao-tam: 420px 420px; --chat-padrao-cor: #86efac; --chat-padrao-op: .075;
  --chat-bg: radial-gradient(ellipse 70% 45% at 12% 0%, rgba(22, 163, 74, .12), transparent 62%), radial-gradient(ellipse 60% 45% at 100% 100%, rgba(20, 184, 166, .09), transparent 60%), #070c15;
}
[data-fundo="mata"] {
  --chat-padrao: url("../img/fundo-mata.svg"); --chat-padrao-tam: 380px 380px; --chat-padrao-cor: #4ade80; --chat-padrao-op: .07;
  --chat-bg: radial-gradient(ellipse 80% 60% at 20% 10%, rgba(74, 222, 128, .16), transparent 60%), radial-gradient(ellipse 70% 50% at 90% 95%, rgba(250, 204, 21, .08), transparent 60%), linear-gradient(165deg, #0b2416, #06150d 60%, #04100a);
}
[data-fundo="oceano"] {
  --chat-padrao: url("../img/fundo-ondas.svg"); --chat-padrao-tam: 400px 200px; --chat-padrao-cor: #67e8f9; --chat-padrao-op: .07;
  --chat-bg: radial-gradient(ellipse 80% 55% at 85% 0%, rgba(56, 189, 248, .2), transparent 60%), radial-gradient(ellipse 60% 50% at 0% 100%, rgba(45, 212, 191, .14), transparent 60%), linear-gradient(180deg, #071a2b, #04101d 70%, #030b15);
}
[data-fundo="aurora"] {
  --chat-padrao: url("../img/fundo-estrelas.svg"); --chat-padrao-tam: 320px 320px; --chat-padrao-cor: #e0e7ff; --chat-padrao-op: .5;
  --chat-bg: radial-gradient(ellipse 60% 35% at 25% 0%, rgba(52, 211, 153, .32), transparent 70%), radial-gradient(ellipse 50% 30% at 75% 6%, rgba(139, 92, 246, .3), transparent 70%), radial-gradient(ellipse 70% 40% at 50% 100%, rgba(59, 130, 246, .12), transparent 70%), linear-gradient(180deg, #0a0f24, #05070f);
}
[data-fundo="cerrado"] {
  --chat-padrao: none; --chat-padrao-op: 0;
  --chat-bg: url("../img/fundo-colinas.svg") center bottom / 100% 38% no-repeat, radial-gradient(circle at 70% 58%, rgba(254, 215, 170, .55) 0, rgba(251, 146, 60, .25) 9%, transparent 26%), linear-gradient(180deg, #1e1b4b 0%, #4c1d95 28%, #9d174d 55%, #ea580c 78%, #f59e0b 100%);
}
[data-fundo="capivara"] {
  --chat-padrao: url("../img/fundo-capivara.svg"); --chat-padrao-tam: 280px 280px; --chat-padrao-cor: #a3e635; --chat-padrao-op: .08;
  --chat-bg: radial-gradient(ellipse 70% 50% at 50% 0%, rgba(132, 160, 92, .2), transparent 65%), linear-gradient(180deg, #12200f, #0a140a);
}
[data-fundo="liso"] { --chat-padrao: none; --chat-padrao-op: 0; --chat-bg: var(--bg); }
[data-fundo="foto"] {
  --chat-padrao: none; --chat-padrao-op: 0;
  --chat-bg: linear-gradient(rgba(5, 9, 16, var(--chat-esc, .45)), rgba(5, 9, 16, var(--chat-esc, .45))), var(--chat-foto, none) center / cover no-repeat, #070c15;
}

.atd-chat, .eq-chat { background: var(--chat-bg) !important; }
.atd-chat::before, .eq-chat::before {
  background: var(--chat-padrao-cor) !important; opacity: var(--chat-padrao-op) !important;
  -webkit-mask-image: var(--chat-padrao); mask-image: var(--chat-padrao);
  -webkit-mask-size: var(--chat-padrao-tam); mask-size: var(--chat-padrao-tam);
  -webkit-mask-position: center top; mask-position: center top;
}

/* ---- botão sol/lua no topo ---- */
.btn-tema {
  width: 40px; height: 40px; border-radius: 12px; flex: none; display: grid; place-items: center; cursor: pointer; position: relative; overflow: hidden;
  border: 1px solid var(--linha2); background: var(--card); color: var(--amarelo); transition: .2s;
}
.btn-tema:hover { border-color: var(--amarelo); transform: translateY(-1px); }
.btn-tema svg { width: 19px; height: 19px; position: absolute; transition: transform .45s cubic-bezier(.2, 1, .3, 1), opacity .3s; }
.btn-tema .ic-sol { transform: translateY(140%) rotate(-90deg); opacity: 0; }
.btn-tema .ic-lua { transform: none; opacity: 1; }
[data-tema="claro"] .btn-tema .ic-sol { transform: none; opacity: 1; }
[data-tema="claro"] .btn-tema .ic-lua { transform: translateY(-140%) rotate(90deg); opacity: 0; }
[data-tema="claro"] .btn-tema { color: #d97706; }
html.trocando-tema * { transition: background-color .35s, color .35s, border-color .35s !important; }

/* ---- aba Aparência (perfil) ---- */
.ap-temas { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 10px; }
.ap-tema {
  display: flex; flex-direction: column; gap: 8px; padding: 8px; border-radius: 14px; cursor: pointer; border: 2px solid var(--linha2);
  background: var(--card2); color: var(--txt); font: inherit; font-weight: 800; font-size: 13px; text-align: left;
}
.ap-tema.ativo { border-color: var(--neon); box-shadow: 0 0 0 3px rgba(52, 211, 153, .2); }
.ap-mini { height: 62px; border-radius: 9px; display: grid; grid-template-columns: 26% 1fr; gap: 4px; padding: 5px; overflow: hidden; }
.ap-mini i { border-radius: 5px; }
.ap-mini.escuro { background: #0a111c; } .ap-mini.escuro i:first-child { background: #121d2f; } .ap-mini.escuro i:last-child { background: linear-gradient(135deg, #0e1725, #0b2416); }
.ap-mini.claro { background: #e9eef3; } .ap-mini.claro i:first-child { background: #ffffff; } .ap-mini.claro i:last-child { background: linear-gradient(135deg, #f7f9fb, #e7f6ec); }
.ap-fundos { display: grid; grid-template-columns: repeat(auto-fill, minmax(92px, 1fr)); gap: 10px; }
.ap-fundo {
  position: relative; aspect-ratio: 3 / 4; border-radius: 14px; overflow: hidden; cursor: pointer; border: 2px solid transparent;
  background: var(--chat-bg); padding: 0; font: inherit; transition: transform .15s;
}
.ap-fundo::before { content: ""; position: absolute; inset: 0; background: var(--chat-padrao-cor); opacity: calc(var(--chat-padrao-op) * 1.6); -webkit-mask-image: var(--chat-padrao); mask-image: var(--chat-padrao); -webkit-mask-size: 150px; mask-size: 150px; }
.ap-fundo:hover { transform: translateY(-2px); }
.ap-fundo.ativo { border-color: var(--neon); box-shadow: 0 0 0 3px rgba(52, 211, 153, .25); }
.ap-fundo span { position: absolute; left: 6px; right: 6px; bottom: 6px; padding: 4px 6px; border-radius: 8px; font-size: 11px; font-weight: 800; color: #fff; background: rgba(0, 0, 0, .45); backdrop-filter: blur(4px); text-align: center; }
.ap-fundo .ap-bolha { position: absolute; left: 10px; top: 14px; width: 55%; height: 12px; border-radius: 6px; background: rgba(255, 255, 255, .85); }
.ap-fundo .ap-bolha.v { left: auto; right: 10px; top: 34px; width: 45%; background: #16a34a; }
.ap-fundo.ap-foto-vazio { border: 2px dashed var(--linha2); background: var(--card2); }
.ap-fundo.ap-foto-vazio::before { display: none; }
.ap-fundo.ap-foto-vazio b { position: absolute; inset: 0; display: grid; place-items: center; font-size: 26px; color: var(--txt3); }
.ap-esc { display: flex; align-items: center; gap: 12px; font-size: 12.5px; color: var(--txt2); }
.ap-esc input { flex: 1; accent-color: var(--neon); }

/* =====================================================================
   TEMA CLARO
   ===================================================================== */
[data-tema="claro"] {
  --bg: #eef2f6; --bg2: #e6ebf1; --card: #ffffff; --card2: #f6f8fb; --card3: #edf1f6;
  --linha: #dfe5ed; --linha2: #cdd6e1;
  --txt: #0f1b2d; --txt2: #4b5b73; --txt3: #7b889c;
  --neon: #059669; --menta: #047857; --verde-claro: #16a34a;
  --sombra-lg: 0 24px 60px rgba(15, 27, 45, .16);
  color-scheme: light;
}
[data-tema="claro"] body { background: radial-gradient(1200px 600px at 8% -8%, rgba(59, 130, 246, .07), transparent), radial-gradient(1000px 500px at 108% 6%, rgba(22, 163, 74, .08), transparent) fixed, var(--bg); }
[data-tema="claro"] .sidebar { background: linear-gradient(180deg, #ffffff, #f4f7fa 65%); }
[data-tema="claro"] .topbar { background: rgba(255, 255, 255, .9); }
[data-tema="claro"] .atd-lista, [data-tema="claro"] .eq-lista { background: rgba(255, 255, 255, .75); }
[data-tema="claro"] .atd-cliente { background: linear-gradient(180deg, #ffffff, #f6f8fb) !important; }
[data-tema="claro"] .chat-topo { background: rgba(255, 255, 255, .9); }
[data-tema="claro"] .rodape-chat { background: rgba(255, 255, 255, .92); }
[data-tema="claro"] .nav-item.ativo, [data-tema="claro"] .aba.ativo { color: #065f46; }
[data-tema="claro"] .conv.tem-nao-lidas .conv-nome { color: var(--txt); }
[data-tema="claro"] .marc-chip.ativo { color: var(--txt); }
[data-tema="claro"] .wm { background: linear-gradient(90deg, #1f3d14 0%, #3b5f1c 45%, #5d8c34 100%); -webkit-background-clip: text; background-clip: text; }
[data-tema="claro"] .wm .wm-i { color: #2c4a16; -webkit-text-fill-color: #2c4a16; }
[data-tema="claro"] .msg-cliente { background: #ffffff; border-color: #dfe5ed; box-shadow: 0 1px 2px rgba(15, 27, 45, .06); }
[data-tema="claro"] .msg-sistema { background: rgba(245, 197, 66, .14); color: #5b4300; }
[data-tema="claro"] .dia { background: rgba(255, 255, 255, .9); }
[data-tema="claro"] .msg-mais { background: rgba(15, 27, 45, .12); color: var(--txt); }
[data-tema="claro"] .citacao { background: rgba(15, 27, 45, .06); }
[data-tema="claro"] .msg-atendente .citacao { background: rgba(0, 0, 0, .14); }
[data-tema="claro"] .modal-fundo { background: rgba(15, 27, 45, .35); }
[data-tema="claro"] .eu-menu, [data-tema="claro"] .menu-msg, [data-tema="claro"] .pop-lembretes { box-shadow: 0 18px 50px rgba(15, 27, 45, .18); }
[data-tema="claro"] .toast { background: #ffffff; }
[data-tema="claro"] .painel { background: linear-gradient(180deg, #ffffff, #fbfcfd); }
[data-tema="claro"] .tabela th { color: var(--txt3); }
[data-tema="claro"] .transc { background: rgba(15, 27, 45, .05); }
[data-tema="claro"] .midia-pendente { background: rgba(15, 27, 45, .04); border-color: rgba(15, 27, 45, .15); }
[data-tema="claro"] .chat-lembretes { background: rgba(245, 197, 66, .1); }
[data-tema="claro"] .cl-item { background: #fffdf5; }
[data-tema="claro"] .side-expediente { background: #f6f8fb; }
[data-tema="claro"] .compositor textarea { color: var(--txt); }
[data-tema="claro"] .audio-play { color: var(--txt); }
/* fundos no tema claro: versões claras */
[data-tema="claro"] [data-fundo], [data-tema="claro"][data-fundo] { --chat-padrao-cor: #15803d; --chat-padrao-op: .09; --chat-bg: radial-gradient(ellipse 70% 45% at 12% 0%, rgba(22, 163, 74, .08), transparent 62%), #efeae2; }
[data-tema="claro"] [data-fundo="mata"], [data-tema="claro"][data-fundo="mata"] { --chat-padrao-cor: #16a34a; --chat-padrao-op: .1; --chat-bg: radial-gradient(ellipse 70% 50% at 15% 5%, rgba(250, 204, 21, .12), transparent 60%), linear-gradient(165deg, #ecfdf3, #dcf5e5); }
[data-tema="claro"] [data-fundo="oceano"], [data-tema="claro"][data-fundo="oceano"] { --chat-padrao-cor: #0284c7; --chat-padrao-op: .09; --chat-bg: linear-gradient(180deg, #ecfeff, #dbeafe); }
[data-tema="claro"] [data-fundo="aurora"], [data-tema="claro"][data-fundo="aurora"] { --chat-padrao-cor: #6366f1; --chat-padrao-op: .25; --chat-bg: radial-gradient(ellipse 60% 35% at 25% 0%, rgba(52, 211, 153, .25), transparent 70%), radial-gradient(ellipse 50% 30% at 75% 6%, rgba(139, 92, 246, .2), transparent 70%), linear-gradient(180deg, #f5f3ff, #eef2ff); }
[data-tema="claro"] [data-fundo="cerrado"], [data-tema="claro"][data-fundo="cerrado"] { --chat-padrao-op: 0; --chat-bg: url("../img/fundo-colinas.svg") center bottom / 100% 34% no-repeat, radial-gradient(circle at 70% 58%, rgba(255, 255, 255, .8) 0, rgba(253, 186, 116, .4) 10%, transparent 28%), linear-gradient(180deg, #fde68a 0%, #fdba74 45%, #fca5a5 80%, #f9a8d4 100%); }
[data-tema="claro"] [data-fundo="capivara"], [data-tema="claro"][data-fundo="capivara"] { --chat-padrao-cor: #4d7c0f; --chat-padrao-op: .1; --chat-bg: linear-gradient(180deg, #f3f8e9, #e8f1d6); }
[data-tema="claro"] [data-fundo="liso"], [data-tema="claro"][data-fundo="liso"] { --chat-padrao-op: 0; --chat-bg: #eef2f6; }
[data-tema="claro"] [data-fundo="foto"], [data-tema="claro"][data-fundo="foto"] { --chat-padrao-op: 0; --chat-bg: linear-gradient(rgba(255, 255, 255, var(--chat-esc, .45)), rgba(255, 255, 255, var(--chat-esc, .45))), var(--chat-foto, none) center / cover no-repeat, #eef2f6; }
@media (max-width: 520px) { .ap-fundos { grid-template-columns: repeat(3, minmax(0, 1fr)); } }
/* v22 leitura em qualquer fundo */
.msg-sistema { background: rgba(14, 20, 32, .82) !important; backdrop-filter: blur(6px); color: #e7d7a8 !important; }
[data-tema="claro"] .msg-sistema { background: rgba(255, 251, 235, .92) !important; color: #6b4f00 !important; }
.dia { backdrop-filter: blur(6px); }
[data-tema="claro"] .topo-buscando { background: rgba(255, 255, 255, .92) !important; color: #047857 !important; border-color: rgba(5, 150, 105, .35) !important; }
[data-tema="claro"] .msg-cliente .audio-barra::before { background: rgba(15, 27, 45, .18); }
[data-tema="claro"] .msg-cliente .audio-info, [data-tema="claro"] .msg-cliente .audio-tempo { color: var(--txt2); }
[data-tema="claro"] .msg-cliente .audio-vel { background: rgba(15, 27, 45, .08); color: var(--txt); }
[data-tema="claro"] .btn-perigo { background: #fff1f2; }
/* v22 tema claro: formulários e painéis que tinham cor fixa escura */
[data-tema="claro"] .campo input, [data-tema="claro"] .campo textarea, [data-tema="claro"] .campo select { background: #ffffff; color: var(--txt); }
[data-tema="claro"] .campo input:focus, [data-tema="claro"] .campo textarea:focus, [data-tema="claro"] .campo select:focus { background: #ffffff; }
[data-tema="claro"] .check .box { border-color: #b6c2d1; background: #fff; }
[data-tema="claro"] .atd .atd-cliente { background: linear-gradient(180deg, #ffffff, #f6f8fb) !important; border-left-color: var(--linha); box-shadow: -30px 0 80px rgba(15, 27, 45, .18); }
[data-tema="claro"] .cli-topo { background: linear-gradient(180deg, #ffffff 70%, rgba(255, 255, 255, 0)); }
[data-tema="claro"] .ajs-demo-txt, [data-tema="claro"] .transc { background: rgba(15, 27, 45, .05); color: var(--txt); }
[data-tema="claro"] .cli-fundo { background: rgba(15, 27, 45, .25); }
[data-tema="claro"] .wpp-diag-grade div, [data-tema="claro"] .atz-progresso, [data-tema="claro"] .atz-drop { background: #f6f8fb; }
[data-tema="claro"] .faixa-versao { background: #ffffff; }
[data-tema="claro"] .emoji-pop, [data-tema="claro"] .menu-anexo, [data-tema="claro"] .mencoes-pop { background: #ffffff; }
[data-tema="claro"] .mp-ic { background: rgba(15, 27, 45, .06); }
[data-tema="claro"] .eq-aviso, [data-tema="claro"] .eq-fixada { background: rgba(255, 251, 235, .95); color: #6b4f00; }
[data-tema="claro"] .chat-form { background: rgba(255, 255, 255, .92); }
[data-tema="claro"] .cli-hero { background: radial-gradient(ellipse 90% 70% at 50% 0%, rgba(34, 197, 94, .16), transparent 70%), linear-gradient(180deg, #f2fbf5, #e9f6ee); border-color: rgba(5, 150, 105, .2); }
[data-tema="claro"] .cli-hero::before { opacity: .25; }
[data-tema="claro"] .qr-caixa { background: linear-gradient(180deg, #ffffff, #f6f8fb) !important; border-color: var(--linha) !important; box-shadow: 0 18px 50px rgba(15, 27, 45, .08) !important; }
[data-tema="claro"] .qr-conectado-tela strong { color: var(--txt); }
[data-tema="claro"] .wpp-dica b { color: #b45309; }
[data-tema="claro"] .wpp-diag { background: #f6f8fb; }
[data-tema="claro"] .wpp-diag-topo b { color: var(--txt); }
[data-tema="claro"] .qr-moldura { background: #ffffff; }
.end-obs { display: block; font-size: 11px; color: var(--txt3); font-weight: 600; margin-top: 2px; }

/* =====================================================================
   v23 — Status/presença, ausência automática, mensagens prontas e reações
   ===================================================================== */
.emj { font-family: "Segoe UI Emoji", "Apple Color Emoji", "Noto Color Emoji", sans-serif; }

/* pílula de status no topo */
.st-pill {
  --st: #22c55e;
  display: inline-flex; align-items: center; gap: 7px; height: 38px; padding: 0 13px 0 11px; border-radius: 999px; cursor: pointer;
  background: color-mix(in srgb, var(--st) 12%, var(--card)); border: 1px solid color-mix(in srgb, var(--st) 45%, transparent);
  color: var(--txt); font: inherit; font-size: 12.5px; font-weight: 800; white-space: nowrap; transition: .18s; max-width: 220px;
}
.st-pill:hover { transform: translateY(-1px); box-shadow: 0 6px 18px color-mix(in srgb, var(--st) 30%, transparent); }
.st-pill-ponto { width: 9px; height: 9px; border-radius: 50%; background: var(--st); box-shadow: 0 0 0 3px color-mix(in srgb, var(--st) 25%, transparent); flex: none; animation: stPulso 2.4s ease-in-out infinite; }
.st-pill-emoji { font-family: "Segoe UI Emoji", "Apple Color Emoji", "Noto Color Emoji", sans-serif; font-size: 15px; line-height: 1; }
.st-pill-emoji:empty { display: none; }
.st-pill:not([data-chave="disponivel"]) .st-pill-ponto { display: none; }
.st-pill-txt { overflow: hidden; text-overflow: ellipsis; }
@keyframes stPulso { 0%, 100% { box-shadow: 0 0 0 3px color-mix(in srgb, var(--st) 25%, transparent); } 50% { box-shadow: 0 0 0 6px color-mix(in srgb, var(--st) 0%, transparent); } }
@media (max-width: 1100px) { .st-pill-txt { display: none; } .st-pill { padding: 0 11px; } .st-pill[data-chave="disponivel"] { padding: 0; width: 38px; justify-content: center; } }
@media (max-width: 480px) { .st-pill { height: 34px; } .st-pill[data-chave="disponivel"] { width: 34px; } }
.eu-botao .eu-avatar { box-shadow: 0 0 0 2.5px var(--card), 0 0 0 4.5px var(--st, #22c55e); }
.eu-status-item b.eu-som-estado { background: none !important; font-size: 14px; padding: 0 !important; }

/* selo "🦺 Em vistoria · volta às 15:00" */
.st-selo { display: inline-flex; align-items: center; gap: 4px; padding: 2px 9px; border-radius: 999px; font-size: 11.5px; font-weight: 800; white-space: nowrap;
  color: color-mix(in srgb, var(--st) 75%, #fff); background: color-mix(in srgb, var(--st) 16%, transparent); border: 1px solid color-mix(in srgb, var(--st) 35%, transparent);
  font-family: inherit; max-width: 100%; overflow: hidden; text-overflow: ellipsis; }
.st-selo.mini { padding: 1px 7px; font-size: 11px; }
.st-selo.st-offline { color: var(--txt3); }
.avatar > i.st-badge.st-badge {
  width: auto; height: auto; min-width: 19px; min-height: 19px; right: -5px; bottom: -5px; padding: 1px; display: grid; place-items: center;
  font-style: normal; font-size: 11px; line-height: 1; border-radius: 50%; background: var(--card2); border: 2px solid var(--st);
  box-shadow: 0 2px 8px rgba(0, 0, 0, .35); font-family: "Segoe UI Emoji", "Apple Color Emoji", "Noto Color Emoji", sans-serif;
}

/* modal Meu status */
.modal-status { max-width: 560px; padding: 0; gap: 0; position: relative; overflow-x: hidden; }
.st-hero {
  display: flex; align-items: center; gap: 18px; padding: 28px 26px 22px; border-bottom: 1px solid var(--linha);
  background: radial-gradient(130% 160% at 0% 0%, color-mix(in srgb, var(--st) 30%, transparent), transparent 62%), linear-gradient(180deg, rgba(255, 255, 255, .02), transparent);
  transition: background .3s;
}
.st-hero-av { position: relative; flex: none; }
.st-hero-av .avatar { width: 72px; height: 72px; font-size: 26px; border-radius: 50%; position: relative; z-index: 1; }
.st-hero-av .avatar.av-emoji { font-size: 38px; }
.st-anel { position: absolute; inset: -6px; border-radius: 50%; border: 3px solid var(--st); box-shadow: 0 0 22px color-mix(in srgb, var(--st) 55%, transparent); animation: stAnel 2.6s ease-in-out infinite; transition: border-color .3s; }
@keyframes stAnel { 0%, 100% { transform: scale(1); opacity: 1; } 50% { transform: scale(1.06); opacity: .75; } }
.st-hero-txt { display: flex; flex-direction: column; gap: 3px; min-width: 0; padding-right: 30px; }
.st-hero-txt small { font-size: 11px; font-weight: 800; letter-spacing: 1px; text-transform: uppercase; color: var(--txt3); }
.st-hero-txt strong { font-size: 20px; font-weight: 800; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.st-hero-status { font-size: 14px; font-weight: 800; color: color-mix(in srgb, var(--st) 70%, #fff); font-family: inherit; }
.st-hero-txt em { font-size: 12.5px; color: var(--txt2); font-style: italic; }
.st-hero-txt em:empty { display: none; }
.st-corpo { padding: 18px 24px 6px; display: flex; flex-direction: column; gap: 14px; }
.st-opcoes { display: grid; grid-template-columns: repeat(auto-fill, minmax(112px, 1fr)); gap: 9px; }
.st-op {
  --st: #22c55e; position: relative; display: flex; flex-direction: column; align-items: center; gap: 6px; padding: 14px 6px 12px; cursor: pointer;
  border-radius: 16px; border: 1.5px solid var(--linha2); background: var(--card); color: var(--txt); font: inherit; transition: .16s;
}
.st-op:hover { transform: translateY(-2px); border-color: color-mix(in srgb, var(--st) 60%, transparent); }
.st-op-emoji { font-size: 26px; line-height: 1; font-family: "Segoe UI Emoji", "Apple Color Emoji", "Noto Color Emoji", sans-serif; transition: transform .2s; }
.st-op-nome { font-size: 12.5px; font-weight: 800; }
.st-op.ativo { border-color: var(--st); background: color-mix(in srgb, var(--st) 15%, var(--card)); box-shadow: 0 8px 22px color-mix(in srgb, var(--st) 28%, transparent), inset 0 0 0 1px var(--st); }
.st-op.ativo .st-op-emoji { transform: scale(1.18); }
.st-op.ativo::after { content: "✓"; position: absolute; top: 6px; right: 8px; width: 18px; height: 18px; border-radius: 50%; display: grid; place-items: center; font-size: 11px; font-weight: 900; color: #fff; background: var(--st); }
.st-detalhes { display: flex; flex-direction: column; gap: 14px; animation: lgFade .2s; }
.st-voltas { display: flex; flex-wrap: wrap; gap: 7px; }
.st-voltas > button, .st-hora-campo {
  display: inline-flex; align-items: center; gap: 6px; padding: 7px 12px; border-radius: 999px; border: 1px solid var(--linha2);
  background: var(--card); color: var(--txt2); font: inherit; font-size: 12.5px; font-weight: 700; cursor: pointer; transition: .15s;
}
.st-voltas > button:hover, .st-hora-campo:hover { color: var(--txt); border-color: var(--st); }
.st-voltas > button.ativo { color: #fff; background: var(--st); border-color: var(--st); }
.st-hora-campo svg { width: 15px; height: 15px; }
.st-hora-campo input { border: none; background: none; color: var(--txt); font: inherit; font-weight: 800; padding: 0; width: 104px; outline: none; color-scheme: dark; }
.st-ajuda { display: block; margin-top: 6px; font-size: 11.5px; color: var(--txt3); }
.st-auto { border-radius: 16px; border: 1px solid var(--linha); background: rgba(255, 255, 255, .02); overflow: hidden; }
.st-auto .som-liga { border: none; border-radius: 0; background: none; }
.st-aus-corpo { display: flex; flex-direction: column; gap: 10px; padding: 0 14px 14px; transition: opacity .2s; }
.st-aus-corpo.desligado { opacity: .38; pointer-events: none; }
.st-aus-corpo textarea, .mp-bloco textarea {
  width: 100%; resize: vertical; min-height: 78px; padding: 11px 13px; border-radius: 13px; border: 1.5px solid var(--linha2); background: var(--card);
  color: var(--txt); font: inherit; font-size: 13.5px; line-height: 1.45; outline: none; transition: border-color .15s, box-shadow .15s;
}
.st-aus-corpo textarea:focus, .mp-bloco textarea:focus { border-color: var(--neon); box-shadow: 0 0 0 4px rgba(22, 163, 74, .14); }
.st-offline { padding: 2px 2px 4px; }
.modal-status .modal-botoes { padding: 14px 24px 22px; }
#st-salvar { min-width: 150px; justify-content: center; background: linear-gradient(135deg, color-mix(in srgb, var(--st) 85%, #fff 0%), color-mix(in srgb, var(--st) 70%, #000)); border-color: transparent; box-shadow: 0 10px 26px color-mix(in srgb, var(--st) 35%, transparent); }

/* variáveis e prévia estilo WhatsApp */
.mp-vars { display: flex; flex-wrap: wrap; align-items: center; gap: 6px; font-size: 11.5px; color: var(--txt3); }
.mp-vars > span { font-weight: 800; text-transform: uppercase; letter-spacing: .6px; font-size: 10.5px; }
.mp-vars button:not(.eq-link) { padding: 4px 10px; border-radius: 999px; border: 1px dashed var(--linha2); background: none; color: var(--neon); font: inherit; font-size: 11.5px; font-weight: 700; cursor: pointer; }
.mp-vars button:not(.eq-link):hover { background: rgba(52, 211, 153, .08); border-style: solid; }
.mp-vars .eq-link { margin-left: auto; }
.mp-previa {
  display: flex; flex-direction: column; gap: 6px; padding: 12px; border-radius: 14px;
  background: #0b141a url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='40' height='40'%3E%3Ccircle cx='4' cy='4' r='1.2' fill='%23ffffff' opacity='.05'/%3E%3C/svg%3E");
  border: 1px solid var(--linha);
}
.mp-previa > small { font-size: 10.5px; font-weight: 800; letter-spacing: .6px; text-transform: uppercase; color: #8696a0; display: flex; justify-content: space-between; align-items: center; }
.mp-bolha {
  align-self: flex-end; max-width: 92%; padding: 8px 11px 9px; border-radius: 11px 11px 3px 11px; background: #005c4b; color: #e9edef;
  font-size: 13.5px; line-height: 1.42; white-space: pre-wrap; overflow-wrap: anywhere; box-shadow: 0 1px 1px rgba(0, 0, 0, .2);
}
.mp-bolha:empty { display: none; }
.mp-bolha b { color: #e9edef; }
.mp-bolha em { color: #8696a0; }
.mp-bloco { display: flex; flex-direction: column; gap: 10px; padding: 14px; border-radius: 16px; border: 1px solid var(--linha); background: rgba(255, 255, 255, .02); }
.mp-cab { display: flex; align-items: center; gap: 11px; }
.mp-cab > div { flex: 1; display: flex; flex-direction: column; }
.mp-cab strong { font-size: 14.5px; }
.mp-cab small { font-size: 12px; color: var(--txt2); }
.mp-ic { width: 38px; height: 38px; border-radius: 12px; display: grid; place-items: center; font-size: 20px; background: rgba(52, 211, 153, .1); font-family: "Segoe UI Emoji", "Apple Color Emoji", "Noto Color Emoji", sans-serif; }
.perfil-dica.topo svg { width: 14px; height: 14px; vertical-align: -2px; color: var(--amarelo); }
.mp-link-status { display: block; width: 100%; text-align: left; padding: 12px 14px; border-radius: 14px; cursor: pointer; font: inherit; font-size: 13px; font-weight: 600;
  color: var(--txt2); background: rgba(245, 158, 11, .07); border: 1px dashed rgba(245, 158, 11, .4); }
.mp-link-status:hover { color: var(--txt); background: rgba(245, 158, 11, .12); }
@media (max-width: 520px) {
  .perfil-abas { gap: 0; padding: 8px 6px 0; }
  .perfil-abas button { font-size: 10.5px; padding: 8px 2px 10px; }
  .st-hero { padding: 22px 18px 18px; gap: 14px; }
  .st-hero-av .avatar { width: 58px; height: 58px; }
  .st-corpo { padding: 16px 16px 4px; }
  .st-opcoes { grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 7px; }
  .st-op { padding: 11px 4px 10px; }
  .st-op-emoji { font-size: 22px; }
  .st-op-nome { font-size: 11.5px; }
  .modal-status .modal-botoes { padding: 12px 16px 18px; }
}

/* faixa "Santiago está em vistoria" no topo da conversa */
.chat-presenca {
  --st: #f59e0b; position: relative; z-index: 2; display: flex; align-items: center; gap: 12px; padding: 9px clamp(12px, 2vw, 22px); flex: none;
  background: linear-gradient(90deg, color-mix(in srgb, var(--st) 20%, var(--bg2)), color-mix(in srgb, var(--st) 6%, var(--bg2)));
  border-bottom: 1px solid color-mix(in srgb, var(--st) 35%, transparent); animation: lgFade .25s;
}
.cp-emoji { font-size: 22px; line-height: 1; font-family: "Segoe UI Emoji", "Apple Color Emoji", "Noto Color Emoji", sans-serif; animation: cpBalanca 3s ease-in-out infinite; }
@keyframes cpBalanca { 0%, 100% { transform: rotate(0); } 10% { transform: rotate(-12deg); } 20% { transform: rotate(10deg); } 30% { transform: rotate(0); } }
.cp-txt { flex: 1; min-width: 0; display: flex; flex-wrap: wrap; align-items: baseline; column-gap: 10px; row-gap: 1px; }
.cp-txt strong { font-size: 13.5px; color: color-mix(in srgb, var(--st) 55%, #fff); }
.cp-txt small { font-size: 12.5px; color: var(--txt2); font-style: italic; }
.cp-txt em { font-size: 11.5px; font-style: normal; color: var(--txt3); font-weight: 700; }
.cp-btn { padding: 6px 12px !important; font-size: 12.5px; flex: none; }
.cp-btn svg { width: 15px; height: 15px; }
@media (max-width: 600px) { .cp-txt em { display: none; } .chat-presenca { gap: 9px; } }

/* cartão de ausência no chat da equipe */
.eq-presenca {
  --st: #f59e0b; position: relative; z-index: 2; display: flex; align-items: center; gap: 16px; margin: 12px clamp(12px, 3vw, 30px) 0; padding: 16px 18px;
  border-radius: 20px; flex: none; animation: lgSlide .35s cubic-bezier(.2, 1, .3, 1);
  background: radial-gradient(120% 180% at 0% 50%, color-mix(in srgb, var(--st) 26%, transparent), transparent 70%), color-mix(in srgb, var(--st) 6%, var(--card));
  border: 1px solid color-mix(in srgb, var(--st) 40%, transparent); box-shadow: 0 14px 34px color-mix(in srgb, var(--st) 14%, transparent);
}
.eq-presenca.off { --st: #64748b; }
.ep-emoji { position: relative; flex: none; width: 54px; height: 54px; border-radius: 50%; display: grid; place-items: center; font-size: 28px;
  background: color-mix(in srgb, var(--st) 22%, var(--card2)); font-family: "Segoe UI Emoji", "Apple Color Emoji", "Noto Color Emoji", sans-serif; }
.ep-emoji i { position: absolute; inset: -4px; border-radius: 50%; border: 2px solid var(--st); animation: epOnda 2.2s ease-out infinite; }
@keyframes epOnda { 0% { transform: scale(.92); opacity: .9; } 100% { transform: scale(1.35); opacity: 0; } }
.ep-txt { display: flex; flex-direction: column; gap: 4px; min-width: 0; }
.ep-txt strong { font-size: 15px; color: color-mix(in srgb, var(--st) 50%, #fff); }
.ep-txt q { font-size: 13.5px; color: var(--txt); font-style: italic; }
.ep-txt q::before { content: "“"; } .ep-txt q::after { content: "”"; }
.ep-txt small { font-size: 12px; color: var(--txt2); }
@media (max-width: 600px) { .eq-presenca { gap: 12px; padding: 12px 14px; margin: 10px 10px 0; } .ep-emoji { width: 44px; height: 44px; font-size: 22px; } }

/* resposta automática (bolha) */
.msg.msg-auto {
  background: linear-gradient(135deg, #334155, #1e293b) !important; color: #e2e8f0 !important; border: 1px dashed rgba(148, 163, 184, .45) !important;
  box-shadow: 0 6px 18px rgba(2, 6, 23, .3) !important;
}
.msg-cliente.msg-auto { border-bottom-left-radius: 5px; }
.auto-autor { display: flex !important; align-items: center; gap: 6px; font-size: 11.5px !important; font-weight: 800; color: #93c5fd !important; margin-bottom: 3px; }
.auto-autor i { font-style: normal; font-size: 14px; font-family: "Segoe UI Emoji", "Apple Color Emoji", "Noto Color Emoji", sans-serif; }

/* mensagens prontas no compositor */
.btn-rapidas svg { color: var(--amarelo); }
.btn-rapidas:hover svg { color: #fde68a; }
.rapidas-pop { left: 58px; right: auto; width: min(340px, calc(100vw - 30px)); padding: 8px; }
.rapidas-titulo { font-size: 10.5px; font-weight: 800; letter-spacing: 1px; text-transform: uppercase; color: var(--txt3); padding: 4px 8px 6px; }
.rapidas-pop button[data-pronta] { align-items: flex-start; }
.rapidas-pop button > span:last-child { display: flex; flex-direction: column; gap: 2px; min-width: 0; }
.rapidas-pop button small { font-size: 12px; font-weight: 500; color: var(--txt2); display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden; }
.rp-ic { width: 36px; height: 36px; flex: none; border-radius: 11px; display: grid; place-items: center; font-size: 19px; background: rgba(245, 197, 66, .12); font-family: "Segoe UI Emoji", "Apple Color Emoji", "Noto Color Emoji", sans-serif; }
.rapidas-pop .rp-editar { margin-top: 4px; border-top: 1px solid var(--linha) !important; border-radius: 0 0 11px 11px; color: var(--txt2); font-size: 13px; }
.rapidas-pop .rp-editar svg { width: 30px !important; height: 30px !important; padding: 6px !important; background: var(--card3) !important; color: var(--txt2); }
@media (max-width: 900px) { .rapidas-pop { left: 10px; } }

/* encerrar com despedida */
.modal-encerrar { max-width: 480px; }
.enc-previa { animation: lgFade .2s; }

/* ---------- reações ---------- */
.msg.com-reacao { margin-bottom: 15px; }
.reacoes {
  position: absolute; bottom: -15px; right: 10px; z-index: 3; display: inline-flex; align-items: center; gap: 1px; height: 26px; padding: 0 7px;
  border-radius: 999px; border: 2px solid var(--bg2); background: var(--card3); color: var(--txt); cursor: pointer; font: inherit; font-size: 15px;
  box-shadow: 0 3px 10px rgba(0, 0, 0, .35); font-family: "Segoe UI Emoji", "Apple Color Emoji", "Noto Color Emoji", sans-serif; transition: transform .15s;
}
.msg-cliente .reacoes { right: auto; left: 10px; }
.reacoes:hover { transform: scale(1.08); }
.reacoes b { font-family: var(--fonte); font-size: 11.5px; font-weight: 800; margin-left: 4px; color: var(--txt2); }
.reacao { line-height: 1; }
.reacao.minha { filter: drop-shadow(0 0 4px rgba(52, 211, 153, .7)); }
.reacoes.pulo { animation: reacaoPulo .45s cubic-bezier(.3, 1.6, .5, 1); }
@keyframes reacaoPulo { 0% { transform: scale(.3); } 60% { transform: scale(1.25); } 100% { transform: scale(1); } }

.msg-reagir {
  position: absolute; top: 50%; z-index: 2; width: 30px; height: 30px; border-radius: 50%; border: none; display: grid; place-items: center; cursor: pointer;
  background: var(--card2); color: var(--txt2); box-shadow: 0 3px 10px rgba(0, 0, 0, .3); opacity: 0; transform: translateY(-50%) scale(.7); transition: .15s;
}
.msg-reagir svg { width: 18px; height: 18px; }
.msg-reagir:hover { color: var(--amarelo); transform: translateY(-50%) scale(1.08); }
.msg-cliente .msg-reagir { right: -40px; }
.msg-atendente .msg-reagir, .msg-nota .msg-reagir { left: -40px; }
.msg:hover .msg-reagir, .msg-reagir:focus-visible { opacity: 1; transform: translateY(-50%) scale(1); }
@media (hover: none) { .msg-reagir { display: none; } }

.reacao-pop {
  position: fixed; z-index: 200; padding: 6px; border-radius: 999px; background: var(--card2); border: 1px solid var(--linha2);
  box-shadow: 0 18px 50px rgba(0, 0, 0, .5); animation: reacaoEntra .2s cubic-bezier(.2, 1.4, .4, 1);
}
.reacao-pop.aberta { border-radius: 20px; padding: 10px; width: min(352px, calc(100vw - 16px)); }
@keyframes reacaoEntra { from { opacity: 0; transform: translateY(8px) scale(.85); } to { opacity: 1; transform: none; } }
.reacao-rapidas { display: flex; align-items: center; gap: 2px; }
.reacao-rapidas button, .reacao-todas button, .menu-reacoes button {
  width: 40px; height: 40px; border-radius: 50%; border: none; background: none; cursor: pointer; font-size: 25px; line-height: 1; display: grid; place-items: center;
  font-family: "Segoe UI Emoji", "Apple Color Emoji", "Noto Color Emoji", sans-serif; transition: transform .14s, background .14s;
}
.reacao-rapidas button { animation: reacaoBotao .3s cubic-bezier(.2, 1.5, .4, 1) both; animation-delay: calc(var(--i, 0) * 30ms); }
@keyframes reacaoBotao { from { opacity: 0; transform: translateY(10px) scale(.4); } to { opacity: 1; transform: none; } }
.reacao-rapidas button:hover, .reacao-todas button:hover, .menu-reacoes button:hover { transform: scale(1.3) translateY(-3px); background: transparent; }
.reacao-rapidas button.ativo, .reacao-todas button.ativo, .menu-reacoes button.ativo { background: rgba(52, 211, 153, .18); box-shadow: inset 0 0 0 2px rgba(52, 211, 153, .5); }
.reacao-mais { font-size: 20px !important; color: var(--txt2); background: var(--card3) !important; font-family: var(--fonte) !important; font-weight: 700; }
.reacao-todas { display: grid; grid-template-columns: repeat(8, 1fr); gap: 2px; max-height: 260px; overflow-y: auto; }
.reacao-todas button { width: 100%; aspect-ratio: 1; height: auto; font-size: 23px; border-radius: 12px; }
.menu-reacoes { display: flex; justify-content: space-between; gap: 0; padding: 2px 2px 6px; margin-bottom: 4px; border-bottom: 1px solid var(--linha); }
.menu-reacoes button { width: 34px; height: 34px; font-size: 21px; padding: 0 !important; }
.menu-msg:has(.menu-reacoes:not(.oculto)) { min-width: 268px; }
.reacao-quem {
  position: fixed; z-index: 200; width: min(280px, calc(100vw - 16px)); max-height: 320px; overflow: auto; border-radius: 16px; padding: 6px;
  background: var(--card2); border: 1px solid var(--linha2); box-shadow: 0 18px 50px rgba(0, 0, 0, .5); animation: reacaoEntra .18s ease-out;
}
.rq-topo { display: flex; gap: 12px; padding: 6px 10px 8px; border-bottom: 1px solid var(--linha); font-size: 16px; font-family: "Segoe UI Emoji", "Apple Color Emoji", "Noto Color Emoji", sans-serif; }
.rq-topo b { font-family: var(--fonte); font-size: 12px; color: var(--txt2); }
.reacao-quem ul { list-style: none; display: flex; flex-direction: column; padding-top: 4px; }
.reacao-quem li { display: flex; align-items: center; gap: 10px; padding: 8px 10px; border-radius: 10px; }
.reacao-quem li.eu { cursor: pointer; }
.reacao-quem li.eu:hover { background: rgba(239, 68, 85, .1); }
.rq-emoji { font-size: 22px; font-family: "Segoe UI Emoji", "Apple Color Emoji", "Noto Color Emoji", sans-serif; }
.rq-nome { display: flex; flex-direction: column; min-width: 0; }
.rq-nome strong { font-size: 13.5px; }
.rq-nome small { font-size: 11.5px; color: var(--txt3); }
.reacao-quem li.eu small { color: #f87171; }

/* tema claro */
[data-tema="claro"] .st-pill { color: #0f172a; background: color-mix(in srgb, var(--st) 10%, #fff); }
[data-tema="claro"] .st-selo { color: color-mix(in srgb, var(--st) 75%, #000); }
[data-tema="claro"] .st-hero-status, [data-tema="claro"] .cp-txt strong, [data-tema="claro"] .ep-txt strong { color: color-mix(in srgb, var(--st) 70%, #000); }
[data-tema="claro"] .st-op { background: #fff; }
[data-tema="claro"] .st-op.ativo { background: color-mix(in srgb, var(--st) 10%, #fff); }
[data-tema="claro"] .st-hora-campo input { color-scheme: light; }
[data-tema="claro"] .mp-previa { background-color: #efeae2; background-image: none; }
[data-tema="claro"] .mp-previa > small { color: #667781; }
[data-tema="claro"] .mp-bolha { background: #d9fdd3; color: #111b21; }
[data-tema="claro"] .mp-bolha b { color: #111b21; }
[data-tema="claro"] .chat-presenca { background: linear-gradient(90deg, color-mix(in srgb, var(--st) 16%, #fff), color-mix(in srgb, var(--st) 4%, #fff)); }
[data-tema="claro"] .eq-presenca { background: radial-gradient(120% 180% at 0% 50%, color-mix(in srgb, var(--st) 18%, transparent), transparent 70%), #fff; }
[data-tema="claro"] .ep-emoji { background: color-mix(in srgb, var(--st) 14%, #fff); }
[data-tema="claro"] .msg.msg-auto { background: linear-gradient(135deg, #eef2ff, #e0e7ff) !important; color: #1e293b !important; border-color: rgba(99, 102, 241, .35) !important; box-shadow: none !important; }
[data-tema="claro"] .auto-autor { color: #4f46e5 !important; }
[data-tema="claro"] .reacoes { background: #fff; border-color: #fff; box-shadow: 0 2px 8px rgba(15, 23, 42, .18); }
[data-tema="claro"] .reacao-pop, [data-tema="claro"] .reacao-quem, [data-tema="claro"] .msg-reagir { background: #fff; }
[data-tema="claro"] .st-auto, [data-tema="claro"] .mp-bloco { background: #f8fafc; }
.msg-atendente .reacoes, .msg-nota .reacoes { right: auto; left: 10px; }
@media (max-width: 1100px) { .st-pill[data-chave="disponivel"] { display: none; } }
.modal-status { --st: #22c55e; }
.cp-volta { font-size: 12.5px; font-weight: 800; color: color-mix(in srgb, var(--st) 60%, #fff); }
[data-tema="claro"] .cp-volta { color: color-mix(in srgb, var(--st) 70%, #000); }
@media (max-width: 600px) {
  .chat-presenca { padding: 8px 12px; }
  .cp-emoji { font-size: 19px; }
  .cp-txt strong { font-size: 12.5px; }
  .cp-txt small { display: none; }
  .cp-btn { padding: 5px 10px !important; font-size: 12px; }
  .cp-btn-txt { display: none; }
}

/* =====================================================================
   v24 — chip do WhatsApp (topo) e status sem pílula
   ===================================================================== */
.chip-wpp {
  --cw: #64748b; position: relative; display: inline-flex; align-items: center; gap: 10px; height: 44px; padding: 4px 14px 4px 4px;
  border-radius: 14px; text-decoration: none; color: var(--txt); overflow: hidden; isolation: isolate;
  background: linear-gradient(135deg, color-mix(in srgb, var(--cw) 16%, var(--card)), var(--card));
  border: 1px solid color-mix(in srgb, var(--cw) 38%, var(--linha2));
  box-shadow: 0 6px 18px color-mix(in srgb, var(--cw) 14%, transparent), inset 0 1px 0 rgba(255, 255, 255, .04);
  transition: transform .18s, box-shadow .18s, border-color .18s;
}
.chip-wpp::before {   /* brilho que passa */
  content: ""; position: absolute; inset: 0; z-index: -1; pointer-events: none;
  background: linear-gradient(105deg, transparent 35%, color-mix(in srgb, var(--cw) 22%, transparent) 50%, transparent 65%);
  transform: translateX(-120%); animation: cwBrilho 5.5s ease-in-out infinite;
}
@keyframes cwBrilho { 0%, 70% { transform: translateX(-120%); } 100% { transform: translateX(120%); } }
a.chip-wpp:hover { transform: translateY(-1px); border-color: color-mix(in srgb, var(--cw) 70%, transparent); box-shadow: 0 10px 26px color-mix(in srgb, var(--cw) 26%, transparent); }
.chip-wpp.st-ok { --cw: #22c55e; color: var(--txt); background: linear-gradient(135deg, color-mix(in srgb, var(--cw) 16%, var(--card)), var(--card)); }
.chip-wpp.st-alerta { --cw: #f5c542; color: var(--txt); background: linear-gradient(135deg, color-mix(in srgb, var(--cw) 16%, var(--card)), var(--card)); }
.chip-wpp.st-erro { --cw: #ef4455; color: var(--txt); background: linear-gradient(135deg, color-mix(in srgb, var(--cw) 16%, var(--card)), var(--card)); }
.cw-ic {
  position: relative; width: 36px; height: 36px; flex: none; border-radius: 11px; display: grid; place-items: center; color: #fff;
  background: linear-gradient(145deg, color-mix(in srgb, var(--cw) 100%, #fff 12%), color-mix(in srgb, var(--cw) 70%, #000));
  box-shadow: 0 4px 12px color-mix(in srgb, var(--cw) 40%, transparent), inset 0 1px 0 rgba(255, 255, 255, .25);
}
.cw-ic svg { width: 20px; height: 20px; }
.cw-ic .ponto-status { position: absolute; right: -3px; top: -3px; width: 11px; height: 11px; border: 2.5px solid var(--card); background: var(--cw); }
.cw-txt { display: flex; flex-direction: column; line-height: 1.15; min-width: 0; }
.cw-txt small { font-size: 9.5px; font-weight: 800; letter-spacing: 1.3px; text-transform: uppercase; color: var(--txt3); }
.cw-txt .chip-txt { font-size: 13px; font-weight: 800; white-space: nowrap; color: color-mix(in srgb, var(--cw) 55%, #fff); }
.cw-sinal { display: flex; align-items: flex-end; gap: 2px; height: 16px; margin-left: 2px; }
.cw-sinal i { width: 3px; border-radius: 2px; background: color-mix(in srgb, var(--cw) 30%, transparent); }
.cw-sinal i:nth-child(1) { height: 25%; } .cw-sinal i:nth-child(2) { height: 50%; } .cw-sinal i:nth-child(3) { height: 75%; } .cw-sinal i:nth-child(4) { height: 100%; }
.chip-wpp.st-ok .cw-sinal i { background: var(--cw); animation: cwSinal 2.4s ease-in-out infinite; }
.chip-wpp.st-ok .cw-sinal i:nth-child(2) { animation-delay: .15s; } .chip-wpp.st-ok .cw-sinal i:nth-child(3) { animation-delay: .3s; } .chip-wpp.st-ok .cw-sinal i:nth-child(4) { animation-delay: .45s; }
@keyframes cwSinal { 0%, 60%, 100% { opacity: 1; } 30% { opacity: .35; } }
.chip-wpp.st-alerta .cw-sinal i:nth-child(-n+2) { background: var(--cw); animation: cwSinal 1.2s ease-in-out infinite; }
.chip-wpp.st-erro .cw-sinal i:nth-child(1) { background: var(--cw); }
.chip-wpp.st-alerta .cw-ic svg { animation: cwGira 1.6s ease-in-out infinite; }
@keyframes cwGira { 0%, 100% { transform: rotate(0); } 50% { transform: rotate(-14deg) scale(.92); } }
@media (max-width: 1180px) { .cw-sinal { display: none; } }
@media (max-width: 760px) {
  .chip-wpp { padding: 3px; height: 42px; gap: 0; border-radius: 13px; }
  .chip-wpp .cw-txt { display: none; }
}
[data-tema="claro"] .chip-wpp { background: linear-gradient(135deg, color-mix(in srgb, var(--cw) 12%, #fff), #fff); box-shadow: 0 4px 14px color-mix(in srgb, var(--cw) 16%, transparent); }
[data-tema="claro"] .cw-txt .chip-txt { color: color-mix(in srgb, var(--cw) 70%, #000); }
[data-tema="claro"] .cw-ic .ponto-status { border-color: #fff; }

/* status no avatar do usuário (sem pílula) */
.eu-botao { position: relative; }
.eu-st-selo {
  position: absolute; left: 30px; bottom: 1px; min-width: 18px; height: 18px; border-radius: 50%; display: grid; place-items: center;
  font-style: normal; font-size: 10.5px; line-height: 1; background: var(--card2); border: 2px solid var(--st, #f59e0b);
  font-family: "Segoe UI Emoji", "Apple Color Emoji", "Noto Color Emoji", sans-serif; box-shadow: 0 2px 6px rgba(0, 0, 0, .35);
}
.eu-botao:not([data-st="disponivel"]) .eu-avatar { box-shadow: 0 0 0 2.5px var(--card), 0 0 0 4.5px var(--st); }
.eu-botao[data-st="disponivel"] .eu-avatar, .eu-botao:not([data-st]) .eu-avatar { box-shadow: 0 4px 14px rgba(22, 163, 74, .3); }

/* cartão "Meu status" no menu do usuário */
.eu-status-card {
  --st: #22c55e; display: flex; align-items: center; gap: 11px; width: 100%; margin: 2px 0 6px; padding: 10px 12px;
  border-radius: 14px; cursor: pointer; text-align: left; font: inherit; color: var(--txt);
  background: linear-gradient(135deg, color-mix(in srgb, var(--st) 16%, transparent), color-mix(in srgb, var(--st) 4%, transparent));
  border: 1px solid color-mix(in srgb, var(--st) 35%, transparent); transition: .16s;
}
.eu-status-card:hover { border-color: var(--st); box-shadow: 0 6px 18px color-mix(in srgb, var(--st) 22%, transparent); }
.esc-ic {
  width: 34px; height: 34px; flex: none; border-radius: 11px; display: grid; place-items: center; font-size: 18px; line-height: 1;
  background: color-mix(in srgb, var(--st) 20%, var(--card2)); font-family: "Segoe UI Emoji", "Apple Color Emoji", "Noto Color Emoji", sans-serif;
}
.esc-ic i { width: 11px; height: 11px; border-radius: 50%; background: var(--st); box-shadow: 0 0 0 4px color-mix(in srgb, var(--st) 25%, transparent); animation: stPulso 2.4s ease-in-out infinite; }
.esc-txt { flex: 1; min-width: 0; display: flex; flex-direction: column; line-height: 1.2; }
.esc-txt small { font-size: 9.5px; font-weight: 800; letter-spacing: 1.2px; text-transform: uppercase; color: var(--txt3); }
.esc-txt strong { font-size: 14px; font-weight: 800; color: color-mix(in srgb, var(--st) 55%, #fff); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.esc-mudar { display: inline-flex; align-items: center; gap: 2px; font-size: 11.5px; font-weight: 800; color: var(--txt2); }
.esc-mudar svg { width: 13px; height: 13px; transition: transform .15s; }
.eu-status-card:hover .esc-mudar { color: var(--txt); }
.eu-status-card:hover .esc-mudar svg { transform: translateX(2px); }
[data-tema="claro"] .esc-txt strong { color: color-mix(in srgb, var(--st) 70%, #000); }
[data-tema="claro"] .esc-ic { background: color-mix(in srgb, var(--st) 14%, #fff); }